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    MDX is going cashless

    12/06/2015

    From Wednesday 1 July 2015, students will only be able to make payments using cards or online as Middlesex will no longer accept cash (except for food and drink). The cash office, previously based in Fenella, will also close and a new Credit Control Service will open in the Library alongside UniHelp. While some places such as food outlets will still accept cash, many places will not. As a result of the University going 'cashless', alternative ways to pay have been introduced giving you more flexible options. Here is our handy guide to helping you understand these important changes.

    Why is this happening?

    Over the last few years, the amount of payments you have been making in cash has been declining. You are now choosing to pay your fees and deposits increasingly either online or using payment cards. The university is adapting to meet this need.

    What is changing?

    From Wednesday 1 July 2015, the University is closing its cash office and will no longer accept cash as a method of payment.  At the same time, our Credit Control Service (previously located in the Fenella building) will be moving to the Library and be based alongside the UniHelp team. Please note, that MDXSU and food outlets such as Circle café and MDX House will continue to accept cash.

    As a result of the University going 'cashless', alternative ways to pay have been introduced to give you more flexible options:

    • A new system has been created allowing you to pay your tuition and accommodation fees online.
    • Automated telephone payments will be introduced from July, which will allow you to pay fees and outstanding charges over the phone.
    • You can pay using a debit or credit card at the new UniHelp credit control counter.
    • The University's online store has been enhanced to take payment for conferences and short courses, in addition to other University products such as lost student ID's.

    Below is a summary of  reasons why you may need to make a payment to Middlesex University and the alternative ways you can do this from 1 July 2015: 

    Student type

    Reason for payment

    Alternative ways to pay

    New students, Continuing Students

    Tuition fees, late payment fees, accommodation fees etc

    • Online via MyUnihub using a debit or credit card.
    • Automated telephone payment over the phone.
    • Using a debit or credit card in Unihelp at the credit control counter.
    • If you are sponsored, the University will invoice the sponsor directly.

    New students, Continuing Students

    Library fines

    • Self Service Kiosk in the Unihelp area, during Library opening times
    • Call the Library operations team on 0208 411 6060. Opening times are 9am to 5pm, Monday to Friday. 

    New students, Continuing Students

    Replacement Student ID card

    • Via the online store

    All students

    Accommodation deposit

    • Via the corporate website under the section 'Applying for Halls of Residence'. Students will need to complete an online application form and pay a £200 deposit.

    International students, Pre-sessional students

    Tuition fees, late payment fees,  accommodation fees etc

    • Using Western Union's 24/7 (which can be accessed via MyUnihub), students to make a bank to bank transfer. We are currently working with Western Union to introduce a new payment portal called GlobalPay, which will allow bank to bank transfers as well as credit / debit card payments.
    • Online via MyUnihub using a debit or credit card.
    • Automated telephone payments over the phone (from July 2015).
    • Using a debit or credit card in Unihelp at the credit control counter.
    • If you are sponsored, the University will invoice the sponsor directly.

    All students

    Library fines

    • Self Service Kiosk in the Unihelp area, during Library opening times
    • Call the Library operations team on 0208 411 6060. Opening times are 9am to 5pm, Monday to Friday. 

    All students

    Replacement student ID cards, trips and events

    • Via the online store

    All students

    Accommodation deposit

    • Via the corporate website under the section 'Applying for Halls of Residence'. Students will need to complete an online application form and pay a £200 deposit.

    Summer school

    Short courses / conference

    • Via the Online store / Conference Module

    All students

    Trips / events

    • Via the Online store

    All students

    Accommodation fees

    • Via the corporate website under the section 'Applying for Halls of Residence'. Students will need to complete an online application form and pay a £200 deposit.

    Alumni

    Verifications and transcripts

    • Via the Online store

    There are also number of University departments which currently take cash; below is a list of areas and alternative ways to pay:

    Audience

    Reason for payment

    Alternative ways to pay

    Graduation

    Ticket sales on the day

    Debit and credit card in advance or on the day. For graduation in July 2015, we will continue to accept cash payments, but encourage you to buy tickets in advance and inform family members to pay by card.

    Park Clinic

    Product sales and appointments

    Debit and credit card. . In addition product sales will be available via the Online store.

    Photography store

    Sales

    Debit and credit card payments.

    Arts store

    Art store sales

    Debit and credit card.

    Sports

    Sales

    Debit and credit card payments.

    Here are the locations that still accept cash:

    • MDX House: Food outlets and bar
    • Circle Café
    • Quad Costa
    • Grove Atrium Costa pod
    • Ravensfield Snack Bar
    • MDXSU

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    From Wednesday 1 July 2015, students will only be able to make payments using cards or online as Middlesex will no longer accept cash (except for food and drink). The cash office, previously based in Fenella, will also close and a new Credit Control Service will open in the Library alongside UniHelp. While some places such as food outlets will still accept cash, many places will not. As a result of the University going 'cashless', alternative ways to pay have been introduced giving you more flexible options. Here is our handy guide to helping you understand these important changes.

    Why is this happening?

    Over the last few years, the amount of payments you have been making in cash has been declining. You are now choosing to pay your fees and deposits increasingly either online or using payment cards. The university is adapting to meet this need.

    What is changing?

    From Wednesday 1 July 2015, the University is closing its cash office and will no longer accept cash as a method of payment.  At the same time, our Credit Control Service (previously located in the Fenella building) will be moving to the Library and be based alongside the UniHelp team. Please note, that MDXSU and food outlets such as Circle café and MDX House will continue to accept cash.

    As a result of the University going 'cashless', alternative ways to pay have been introduced to give you more flexible options:

    • A new system has been created allowing you to pay your tuition and accommodation fees online.
    • Automated telephone payments will be introduced from July, which will allow you to pay fees and outstanding charges over the phone.
    • You can pay using a debit or credit card at the new UniHelp credit control counter.
    • The University's online store has been enhanced to take payment for conferences and short courses, in addition to other University products such as lost student ID's.

    Below is a summary of  reasons why you may need to make a payment to Middlesex University and the alternative ways you can do this from 1 July 2015: 

    Student type

    Reason for payment

    Alternative ways to pay

    New students, Continuing Students

    Tuition fees, late payment fees, accommodation fees etc

    • Online via MyUnihub using a debit or credit card.
    • Automated telephone payment over the phone.
    • Using a debit or credit card in Unihelp at the credit control counter.
    • If you are sponsored, the University will invoice the sponsor directly.

    New students, Continuing Students

    Library fines

    • Self Service Kiosk in the Unihelp area, during Library opening times
    • Call the Library operations team on 0208 411 6060. Opening times are 9am to 5pm, Monday to Friday. 

    New students, Continuing Students

    Replacement Student ID card

    • Via the online store

    All students

    Accommodation deposit

    • Via the corporate website under the section 'Applying for Halls of Residence'. Students will need to complete an online application form and pay a £200 deposit.

    International students, Pre-sessional students

    Tuition fees, late payment fees,  accommodation fees etc

    • Using Western Union's 24/7 (which can be accessed via MyUnihub), students to make a bank to bank transfer. We are currently working with Western Union to introduce a new payment portal called GlobalPay, which will allow bank to bank transfers as well as credit / debit card payments.
    • Online via MyUnihub using a debit or credit card.
    • Automated telephone payments over the phone (from July 2015).
    • Using a debit or credit card in Unihelp at the credit control counter.
    • If you are sponsored, the University will invoice the sponsor directly.

    All students

    Library fines

    • Self Service Kiosk in the Unihelp area, during Library opening times
    • Call the Library operations team on 0208 411 6060. Opening times are 9am to 5pm, Monday to Friday. 

    All students

    Replacement student ID cards, trips and events

    • Via the online store

    All students

    Accommodation deposit

    • Via the corporate website under the section 'Applying for Halls of Residence'. Students will need to complete an online application form and pay a £200 deposit.

    Summer school

    Short courses / conference

    • Via the Online store / Conference Module

    All students

    Trips / events

    • Via the Online store

    All students

    Accommodation fees

    • Via the corporate website under the section 'Applying for Halls of Residence'. Students will need to complete an online application form and pay a £200 deposit.

    Alumni

    Verifications and transcripts

    • Via the Online store

    There are also number of University departments which currently take cash; below is a list of areas and alternative ways to pay:

    Audience

    Reason for payment

    Alternative ways to pay

    Graduation

    Ticket sales on the day

    Debit and credit card in advance or on the day. For graduation in July 2015, we will continue to accept cash payments, but encourage you to buy tickets in advance and inform family members to pay by card.

    Park Clinic

    Product sales and appointments

    Debit and credit card. . In addition product sales will be available via the Online store.

    Photography store

    Sales

    Debit and credit card payments.

    Arts store

    Art store sales

    Debit and credit card.

    Sports

    Sales

    Debit and credit card payments.

    Here are the locations that still accept cash:

    • MDX House: Food outlets and bar
    • Circle Café
    • Quad Costa
    • Grove Atrium Costa pod
    • Ravensfield Snack Bar
    • MDXSU

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