COVID-19 – Latest MDX updates and FAQs
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    COVID-19 – Latest MDX updates and FAQs


    We’re putting everything in place so you can safely and successfully re-start your course this autumn

    An update on our plans for the academic year 2020/21

    As you are aware, the situation around COVID-19 is ever evolving, with government guidance under constant review and development. With this in mind, we have been working hard to put in place ways to continue giving you a great learning and student experience.

    This will be flexible, in a way that works for you and follows government advice around keeping safe.

    Read our self-isolating guidance around who to contact and how to get support

    Taking care of yourself and each other

    At #TeamMDX, we want everyone to take care and be safe and well.

    Here are some simple steps you can take every day to ensure this:

    • Wear your face covering (You can pick up a free washable face covering, along with hygiene keys from a staffed table close to the security office in the Quad)
    • Wash your hands
    • Stay at home if unwell
    • Respect those exempt from wearing a face covering
    • Keep your distance

    Take care of yourself and each other by wearing your face covering, washing your hands, staying at home if unwell, respect those exempt from wearing a face covering, and keeping your distance

    Our community agreement - keeping everyone on TeamMDX safe

    We all have a responsibility to help keep everyone safe on campus and in our local area. This community agreement is about how we can respect and support each other for the benefit of everyone on Team MDX and beyond. It's also important that we work together to follow national and local guidelines. 

    You'll see that we have put safety measures in place across campus. If you have a reason to come to campus, make sure you read through our guidelines on social distancing and hygiene so you're prepared.

    When you're there, you'll see signs with more information about the safety measures and what we're asking everyone - staff, students and visitors - to do to support them.

    By showing your support for this agreement you're doing your part to protect our student and staff community and the local community around us.

    How MDX keeps us safe

    How we keep each other safe

    Providing hand sanitisation stations across campus

    Wash or sanitise your hands regularly

    Making it possible to study, work and engage in extra-curricular activities online when not on campus

    If you are feeling unwell, stay at home and follow the guidance on notifying us

    Providing face coverings and other safety equipment

    Wear a face covering on campus unless you are exempt

    Following an enhanced cleaning programme on campus and circulating fresh air where possible

    Use any sanitiser gel, spray or wipes provided to clean surfaces and equipment and keep surfaces clear

    Installing clear signage and one-way systems to support social distancing

    Maintain social distancing and follow signage

    Providing regular updates on safety measures and guidelines to keep you safe

    Stay in touch with your programme team, keep up to date with Middlesex communications and read and act on new guidance

    Following government guidance and working to keep the campus open

    Follow government guidance when off campus including when travelling, and when at home with family and friends

    • Details about coronavirus

      • Get latest key advice

        Check the Public Health England website and NHS website for the latest information and advice about coronavirus and its symptoms. The NHS, Public Health England and Government websites are trusted sources and will provide up-to-date and correct information and advice for you and your family.

        The majority of people with COVID-19 have recovered without the need for any specific treatment, as is the case for the common cold or seasonal flu. Government advice is that the vast majority of cases will best be managed at home, as with seasonal colds and flu.

        For our international students, you can find the latest NHS guidance translated into 48 languages.

        If you have a pre-existing health condition or are immuno-supressed and are concerned, call your GP for expert advice.

        In addition, Public Health England has published and continues to update a list of those in ‘extremely vulnerable’ categories.

        Hand washing

        NHS advice is that the best way to protect against COVID-19 (coronavirus) is to wash hands regularly with soap and water

        · Toilets will be open across campus where you can wash your hands.

        · You can use hand sanitiser gel if soap and water are not available. Gel is available in every building across campus and we recommend that everyone brings a small bottle with them when they come to campus.

      • What should I do if I develop COVID-19 symptoms?

        If you are feeling unwell with any of the symptoms of COVID-19, stay at home and follow the NHSs guidance - Stay at home if you have any symptoms of COVID-19. From home, arrange a test via the NHS Test and Trace service. If a positive test is confirmed, you should notify the University as soon as possible by emailing our dedicated email address

        - You only need to notify the University if you receive a positive COVID-19 test result (and not if you are self-isolating for any other reason). Please complete the risk assessment to check whether it is advisable for you to come to campus.

      • What is the University doing to keep me safe from the virus on campus?

        When you have opportunities to come on campus, we're putting the following measures and guidelines in place to keep you safe.

        • Controlled access to some buildings and some one way circulation
        • Enhanced hygiene with more regular cleaning
        • In communal spaces, face coverings won't be required when two metre social distancing is in place
        • In teaching and learning spaces and meeting rooms, face coverings will be required as well as remaining one metre apart at all times
        • There might be additional PPE required in specialist areas like labs and workshops.

        We ask all members of the community to also do their bit and use any sanitiser gel, spray or wipes provided to clean surfaces and equipment and keep surfaces clear.

        Your course may require you to come on to campus for lectures, seminars or to use the specialist facilities.

        However, we understand that you may have concerns about your health during this time so we have created a self-assessment form for you to download and complete.

        This form will help you decide whether it's safe for you to come onto campus. Once you have completed the form, you will receive an automated email which assesses your level of risk based on the answers you provide.

      • Preparing for scenarios relating to coronavirus outbreaks

        We will always keep you updated and informed of any changes that you need to be aware of – so please continue to read your student emails regularly as this will be how we directly be communicating with you.

        Outbreak on campus (two or more case/s linked within a 14 day period)

        In the event of an outbreak on campus, we may need to do the following:

        • Programme of testing
        • An increase in social distancing (from 1m+ to 2m in all areas)
        • Face coverings in all areas
        • Temporarily stopping face to face teaching
        • Temporary suspension of practical sessions (labs, studios, workshops, etc.,)
        • Temporary closure of sports facilities and catering outlets
        • Closure of the campus (lockdown)

        Outbreak in students in halls 

        For students in halls in the event of an outbreak, we may need to do the following:

        • Self-isolation and separate use of facilities such as kitchens, toilets and showers
        • Increased level of monitoring by Public Health
        • Programme of testing
        • Restrictions on access
        • Welfare support may be require (mental health support, food, toiletries, etc.,)
        • Lockdown of whole building

        Local area outbreak

        In the scenario where there is a local outbreak in the area around the University, we may need to do the following:

        • Local pubs, restaurants and non-essential shops may be closed
        • The University may be required to suspend teaching and working
        • Public transport restrictions may be applied
        • Social distancing (including the mixing of households) may be restricted
        • Restriction on shopping, exercise, etc. may be applied
      • Will I be expected to wear a face covering/ mask?

        Students who can wear a face covering should at all times when in communal and shared indoor spaces. In shared indoor spaces you will be expected to wear a face covering unless you are eating and/or drinking. We ask members of the #TeamMDX community to be socially responsible and adhere to approaches we are taking as an institution to keep us all safe.

        Face coverings are not a substitute for other hygiene and safety measures, such as being tested when displaying symptoms, self-isolating when unwell or advised to, enhanced cleaning regimes, and regular hand-washing. These primary mitigation measures should always be followed.

        We also encourage #TeamMDX to be mindful that some members of our community will be unable to wear face coverings or to follow particular COVID-19-secure systems on campus, such as one way systems, due to a health condition or disability.

        In line with Government guidance, some students are exempt from wearing a face covering. This includes those who:

        • Cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
        • Would experience extreme distress by putting on, wearing or removing a face covering
        • Speak to or provide assistance to someone who relies on lip reading, clear sound or facial expressions to communicate

        If you have a health or disability reason for not wearing a face covering should not be routinely asked to give any written evidence of this and this includes exemption cards.

        You may however feel more comfortable showing something that says that you do not have to wear a face covering.

        This is a personal choice and is not necessary in law, but we would encourage this so that you are not repeatedly asked. You may wish to collect an MDX face covering exempt lanyard and badge which will be available from Security in the Quad from 21 September.

        Tips for putting on and taking off your face covering

        When wearing a face covering you should:

        • wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before putting a face covering on
        • avoid wearing on your neck or forehead
        • avoid touching the part of the face covering in contact with your mouth and nose, as it could be contaminated with the virus
        • change the face covering if it becomes damp or if you’ve touched it
        • avoid taking it off and putting it back on a lot in quick succession (for example, when leaving and entering shops on a high street)

        When removing a face covering you should:

        • wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before removing
        • only handle the straps, ties or clips
        • do not give it to someone else to use
        • if single-use, dispose of it carefully in a residual waste bin and do not recycle
        • if reusable, wash it in line with manufacturer’s instructions at the highest temperature appropriate for the fabric
        • wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser once removed
      • If I have a disability, will I have to follow the one way system on campus?

        If you have a disability, you do not need to follow the one-way systems (or other directional signage, such as exits and entrances) and can take the routes most suitable to your needs.

        Whilst this may mean passing people at less than 2m, it is considered safe because it will be for a short duration and students and staff will be wearing face coverings.

      • What if I fall ill on campus?

        If you aren't feeling well, you should not come on to campus. If you do fall ill in class, you should leave and stand socially distanced with someone who can call a first aider in a convenient place. The first aider will then take over and explain next steps.

      • What is considered an acceptable face covering/ mask?

        A face covering needs to cover mouth and nose. There should be no gaps, holes or vents and it can’t be open at the bottom.  Please note that you shouldn't where visors unless otherwise required to - for example in lab work - and this will be communicated to you by your academics.

        We are providing accepted #TeamMDX washable face coverings, along with hygiene keys free of charge to all students and staff. You can pick these up from a staffed table close to the security office in the Quad from 18 September.

    • Support and wellbeing

      • Experiencing fear/anxiety and other mental health issues

        Everybody has mental health and it is important to look after it. You may have found that the Covid-19 pandemic itself, or circumstances around it, have negatively affected your mental health. There is much you can do yourself to look after your mental health as a new or returning student. You can find useful information on self-care on our Health Guides page.

        On our Health and Wellbeing page you can find all the information you should need to settle in safely, including where to find healthcare, how to register for a doctor or General Practitioner (GP) and making sure your vaccinations are up to date.

        Free apps

        You’ll also find information on free wellbeing platforms available to you to keep you well including Fika, togetherall and UNIHEADS which all provide specific support around COVID-19. You may also want to enrol for this free course from the University of Toronto called Managing Your Mental Health During COVID-19 which takes about 3 hours to complete.

        Talking to someone

        It may also be useful to speak to somebody you trust so that you can get additional help and support. Your GP is your first port of call, and you can learn more about how to register for a GP from our partner GP, Arun Notaney, and your Student Wellbeing Coordinator Vanessa from The Uni Doctor in the ‘Accessing Healthcare’ webinar and summary information.

        You can also book a one-time virtual consultation with a member of the MDX Counselling and Mental Health team for a discussion around what you are finding challenging and the most useful next steps for you. Longer-term support is also available from the Counselling and Mental Health team by completing the confidential referral form. You can find a summary of Student Support and Wellbeing teams and how to contact them on UniHub.

        Domestic Violence

        For anyone who feels they are at risk of abuse, it is important to remember that there is help and support available to you.

      • What support is available if I'm feeling concerned for a peer/ family member

        We recognise that many members of our community have family, friends and loved ones in impacted areas and our priority is to support you during this time. Please utilise the support services and links listed above.

        If you are concerned about another MDX student’s safety, wellbeing, welfare or risk of harm, you can refer them to the Care and Concern team.

        Our student support page has a wealth of information for UK and international students.

        Emergency and crisis support

        If you are feeling like you cannot keep yourself safe, regardless of where you are based, it is very important that you reach out for support. You can find a summary of emergency and crisis support on UniHub along with useful phone numbers, text lines, websites and physical locations you can go to.

        NHS trusts have changed the way they deliver some of their services to protect patients and staff. To help prevent the spread of infection, visitors are not currently allowed – apart from very specific situations, such as end-of-life care. They've also introduced a new helpline for people experiencing a mental health crisis 0300 0200 500. You can call this number to get support or advice 24/7.

        If you are on campus, you can call Security on 0208 411 6200. Between the hours of 9-5 Monday to Friday you can ask for a Designated Safeguarding Officer who will support you, otherwise Security will take care of you. If you are off campus you should utilise the resources in the summary of emergency and crisis support page. If you are abroad, you should speak to your doctor or go to your nearest hospital.

      • Bereavement support

        We have put together this bereavement support page if you are grieving the loss of a loved one  or if you are looking for support on how to support somebody else who is grieving. Grief at any time is difficult, but if you are bereaved as a result of Coronavirus you may have a potentially different experience. We want you to remember that you are not alone, and though you may be more physically isolated during this time, we at #TeamMDX are here for you if you ever would like to reach out.

      • Support for those at risk of or have experienced domestic abuse

        We recognise that domestic abuse is a widespread problem that can affect victims both physically and mentally. Domestic abuse is more than physical violence. It can also include, but is not limited to:

        • coercive control and ‘gaslighting’
        • economic abuse
        • online abuse
        • verbal abuse
        • emotional abuse
        • sexual abuse

        Domestic violence also includes 'honour' based violence and/or forced marriage. If you are being pressured to get married against your will or your family are saying you are bringing shame on the family by not agreeing to their demands, you may be at risk of 'honour' based violence and/or forced marriage.

        For anyone who feels they are at risk of abuse, it is important to remember that the University and a number of organisations are committed to helping and supporting you. Guidance is also available to help perpetrators change their behaviour.

      • Pre-registration nursing students

        If you are a final year Nursing or Midwifery student, you may feel anxious about beginning clinical practice over the coming months. This is understandable and University services are available to support you through a one-time video consultation or through longer-term counselling support.

        As a University community, we would like to thank you for your dedication and commitment to the wellbeing of others. We are proud of the service you are providing.

      • Library & Student Support services from September 2020

        Your student support services will help you stay on track with your personal and academic development. Support from your tutor and student learning assistants (SLAs), access to our library service, and online academic writing, numeracy, and wellbeing support will make sure that you continue to get a great learning experience with us. Please keep an eye on the pages below for the latest updates from your services:

      • Financial support

        In addition to our established Student Support Fund, which helps students who are experiencing longer-term financial difficulties, we have introduced an emergency financial fund to further support our students.

        This is available only to students who are facing financial difficulty, which will need to be evidenced during your application.

        You can apply to this fund for short term needs including food, utility bills, interim payments while you await benefits, and technology costs for online learning. The fund cannot be used to cover course fees.

    • Accommodation and campus facilities

      • How will you ensure I am safe in my halls of residence?

        We’re aiming to make your experience of living in halls of residence as normal and fun as possible.

        As you are aware, the situation around COVID-19 is ever evolving, with government guidance under constant review and development. With this in mind, we can’t be certain what the government guidelines around social distancing will be for the start of the autumn term. However, we expect that you’ll form a household with students in the flat or rooms you occupy and together you’ll share a kitchen. This means that you’ll be able to spend time together without having to keep up social distancing from each other.

        Your safety will always be our number one priority. We’ve been working hard with our halls partners to arrange additional, regular communal area cleaning, hand sanitiser at the entrances to each hall and blocks as well as one way systems where possible. Further information will be provided upon arrival at your halls.

        For now visitors will not be allowed into halls, so you should arrange to meet friends and family outside of the hall, but this will be reviewed as government guidelines change.

        Our Accommodation team and your friendly halls of residence teams will help you to adjust when you arrive so you’re as comfortable as possible. If you’re not sure about something or feel unsafe, speak with your halls of residence team as soon as possible.

      • What happens if someone in my halls develops COVID-19 symptoms?

        If a student within your ‘hall household’ has symptoms of COVID-19, the whole flat will need to self-isolate in accordance with government guidelines. It’s important that you prepare for such an incidence just in case by buying enough staple ingredients (rice, pasta, tinned food etc.) to last a couple of weeks. It’s also a good idea to arrange for a person outside your hall household that can assist you with getting any essential medicines and food if necessary.

        Make sure you also bring plenty of protective equipment with you such as face masks (essential for shopping, traveling on public transport), gloves and hand gel.

      • Can I start my halls contract at a later date?

        We appreciate that some students may decide not to live in halls from September. If you have already been made an offer and later change your mind you can cancel up to 13 September. A full refund of the £300 advance rent payment will be given if this has already been paid.

        If you later decide you would prefer to live in halls you can email and we can advise on availability at that time. You would be charged rent from the date you move in.

        If you decide you would like to live in halls from January instead this may be possible subject to availability and you should either apply from October or if you have already applied, drop the team an email on

      • Prayer facilities

        On campus prayer room facilities are now closed. A number of other community spaces that may be accessible to you have been compiled on UniHub. Due to the fast changing nature of the coronavirus outbreak, we recommend that you contact any of these venues before travelling to them.

        More information is also available on the Barnet Multi Faith Forum website.

      • Will the gym be open and will I be able to participate in competitive sports?

        The Fitness Pod, tennis courts (including real tennis courts) and outdoor table tennis tables are all open and will remain so unless government guidance changes.

        Under guidance from BUCS, the UK governing body for University sports, we will sadly have to run a very limited range of competitive sports this autumn and perhaps even during the academic year.

        We will be keeping the situation under constant review, and will look to update everyone on what sports may be available on a weekly basis, through our sports newsletter, and on the Unihub website.

      • Re-opening of our nursery

        The Early Years Education and Childcare Service (Nursery) is intending to reopen on Tuesday 2 September, and able to welcome children arriving from Wednesday 9 September. For further information please contact Sarah Vipond, Head of Early Years Education and Childcare Services.

      • Catering on campus

        As we begin to return to campus, the safety and wellbeing of our community remains our first priority. With this in mind, we have considered the most effective and safe ways to utilise our catering offers and spaces. We want to ensure that for those who need to be on campus, there are enjoyable food and drink options available, whilst also allowing for us to continue utilising our estate in the most COVID secure ways.

        The Quad: additional catering options with new look and choice from 1 September

        The existing Costa outlet remains, offering a range of sandwiches, hot and cold drinks, pastries and snacks. In addition, we will see another outlet in the right hand corner at the back of the Quad. This outlet will offer a range of fresh bakery items including hot pastries and made to order sandwiches thanks to a new purpose-built onsite kitchen. There will also be a coffee machine, extending the Quad’s hot drinks options further. The majority of the Quad’s provision is intended for take-away consumption, with limited seating available to ensure safe social distancing can be maintained.

        Sale and Consumption of alcohol on campus is paused

        After careful consideration, we have taken the decision, along with several other universities, to pause the sale and consumption of alcohol from our campus for the time being. This is to ensure social distancing can be appropriately maintained at all times and that we can utilise our spaces in the safest and most COVID secure ways. We understand that for some of you this will be disappointing, and we will continue to review this decision to ensure we are always providing the best possible student experience in a safe way.

    • Finance and fees

    • Financial support

      • What support is available from MDX for financial hardship?

        If you are in need of financial support during this difficult time, then please contact the Student Welfare Advice Team (SWAT) who can assess cases on an individual basis.

        In addition to our established Student Support Fund, which helps students who are experiencing longer-term financial difficulties, we have introduced an emergency financial fund to further support our students.

        This is available only to students who are facing financial difficulty, which will need to be evidenced during your application.

        You can apply to this fund for short term needs including food, utility bills, interim payments while you await benefits, and technology costs for online learning. The fund cannot be used to cover course fees.

        Contacting SWAT

        For answers to frequently asked funding and benefit questions please see our Student Welfare Advice Guides.

      • Financial support for you and your family

        If you are in need of financial support during this difficult time, then please contact the Student Welfare Advice Team who can assess cases on an individual basis to make sure you are getting all of the funding you are entitled too.

        We are aware that you may be concerned about the impact of COVID-19 on your family’s or partner’s employment and subsequent income situation. We are continuing to work extremely hard to ensure our students are supported with their research and assessment, and financial and emotional wellbeing during this unprecedented and extremely difficult situation.

        Postgraduate Research support

        Please continue to check back on the PGR information pages for the latest from the University.

      • Food parcels/voucher support

        We can support the needs of some students who live in the local area and are unable to access food due to a) self-isolation or b) genuine financial difficulty. This support comes in the form of food parcel deliveries and food vouchers.

        You will be eligible for a food parcel delivery, for up to seven days in the first instance, only if you are:

        • Experiencing symptoms of COVID-19 and so are required to quarantine/self-isolate for 7-14 days OR
        • Living with others who are experiencing symptoms of COVID-19 and so are required to quarantine/self-isolate for 7-14 days AND so
        • Are unable to get out of your house to reach the shops OR
        • Have no one else, either in your house or nearby who can reach the shops for you OR
        • Can reach the shops independently but can evidence that you have no available funds to purchase food

        You will be eligible for a food voucher, for up to seven days in the first instance, if you:

        • Can provide sufficient evidence that you have no financial means of funding your own food, and
        • Can reach the Costcutter shop in the Burroughs with the voucher provided.

        To make a request for parcel or delivery, please email our Welfare team. Please note that we can only make deliveries to addresses within five miles of Middlesex University (The Burroughs).

      • Student maintenance loans and loan repayments

        The Student Loans Company (SLC) has confirmed that students will receive the scheduled or next instalment of their maintenance loan at the planned start of summer term, regardless of whether their university or provider has made alternative arrangements for teaching and regardless of whether campuses are closed.

        Find more information on the GOV.UK website.

    • Fees

      • What is the University doing about tuition fees?

        The decision was made to move all teaching to online-only delivery from Monday 23 March and to develop similar alternative arrangements for assessments. While this way of learning and assessment may feel very different, we have worked hard to maintain our commitment to continue quality teaching supervision and assessment to support our students' progression and completion of their programmes.

        Equity and inclusion are at the heart of our plans for moving to fully-online learning, teaching and assessment and these principles of fairness are at the forefront of our decision-making process. We have worked hard to put in place mitigations, checks and balances to ensure our students are not disadvantaged in any way.

        Our position in relation to payment of tuition fees is clear and where we have been able to deliver alternative online teaching, supervision and assessments to our academic standards we will not be issuing tuition fee refunds. This is in line with regulatory policy wherein students will continue to receive scheduled payments of loans for the remainder of the current, 2019/20, academic year.

      • Does the loss of face-to-face teaching entitle me to a refund?

        The decision was made to move all teaching and supervision to online-only delivery from Monday 23 March and to develop similar alternative arrangements for assessments.

        We know that many of our students are anxious about the forthcoming assessment period. To recognise these issues we have designed alternative assessments to allow students to demonstrate their learning in place of campus-based exams, and are allowing all students to have a 14 day extension to their coursework deadline, and the option to auto-defer to the next assessment point without penalty for coursework and alternative assessments.

        If you have any questions about the assessment methods for your modules, please keep talking to your Programme Team. They or your Personal Tutor can give you all the advice you need on revision or other academic support.

      • What are other universities doing in this area?

        Most universities are following the government guidance and not issuing refunds. The most recent government statement on this matter says that, “students ordinarily should not expect any fee refund if they are receiving adequate online learning and support.” You can read the full government statement on the Department for Education website.

      • EU/UK Undergraduate students

        Where you are eligible for funding from Student Finance England and have not yet applied, please try to make your application as soon as possible to ensure your tuition fees are cleared by payment deadlines.

        For those of you that are not in receipt of government funding, such as from the Student Loan Company, we will offer flexibility on current tuition fee deadlines. The University will be issuing more detailed guidance on this next week.

        If your financial circumstances change and you are unable to meet your payment deadline, please contact the Welfare team by booking an appointment or through the UniHelp team requesting assistance from Welfare.

      • EU/UK Postgraduate and Doctoral students

        If you are a UK/EU Postgraduate student, you can apply to Student Finance England for a loan of up to £10,906 for a Master's course. This will be paid directly to you. This is not means tested and will be paid to you in three instalments. Please see the Government website for more details.

        If you are a UK/EU student starting a Doctoral degree after August 1 2019 you can apply to Student Finance England for a loan of up to £25,700 for your whole course, to help with course fees and living costs.

        For further information on how to make your tuition fee payment, please refer to UniHub.

    • Travel and visas

    • Travel and immigration

    • Students with Student Route Visa

      • I want to go home because of the coronavirus outbreak. What is Middlesex University policy on this?

        We understand that you may be anxious and considering returning home. If you decide to go back, it is important that you notify us both for visa requirements and so we can support you in continuing your studies.

        • In the first instance, you need to email our Visa Compliance team requesting an “authorisation to travel”. Please provide a copy of your flight details in your email
        • Next, you need to inform your Programme Leader about your travel plans.

        Please rest assured, you will not be disadvantaged by your decision to travel. Even if, due to your own government's measures, you are not able to return to the UK. If you are not in the UK, it is important that you engage with Middlesex University. You must follow the online learning we have put in place to assist you and comply with end of year assessments.

        However, if you wish to take a break from your academic studies or thinking of withdrawing from your course, then you will need specific advice. As this may have implications for your immigration status. It is very important that you contact us before taking any decision which will have serious implications on your ability to study in the UK in the future. Our Advice Team is here to support you and can be reached via email.

        Further immigration information for students studying on a Student Route visa can be found on the UKVI website and the UKCISA website.

      • My UK visa expires while I am in the UK?

        As the COVID allowance for extending a visa ended on 31st July, UKVI advises students to either return home or if able and have been granted a COVID extension, to extend your current visa to remain in the UK.

        You can find more useful information on the UK Visas and Immigration (UKVI) website or feel free to contact our friendly International Student advice team on  for further clarification.

      • What if I can’t travel home at the end of the summer term?

        The Foreign and Commonwealth Office is providing the latest travel guidance on territories most affected by COVID-19. We advise that you check this information regularly. If you are unsure please email the International Student Advice team.

      • What happens if I have decided to study remotely from my country, will this affect my attendance record if I am not physically at the University?

        You are expected to engage with online study as advised by your Programme Leader and Tutors. It is important that you do not miss online lectures and seminars and keep on track with assignments and submission.

        Arrangements will be made to keep online attendance record but in cases where you are not able to engage due to illness or travel, please email our Visa Compliance team and seek authorised absence permission.

      • Am I allowed to work full-time now that some teaching is still online?

        Your Student Route Visa condition remains in place as we still expect all of our students to engage with the online delivery of their course. There are no current changes to the term dates. Therefore, during term-time, Student Route students will be restricted to working the number of hours their visa allows.

        If you are unsure, please contact the International Student Advice team

      • I am self-isolating or unwell and not able to join online teaching. Will my attendance be monitored?

        If you are unable to engage with studies because you are unwell, you must email Student Visa Compliance team. The team will update your attendance record to show that your absence is authorised.

        We do not anticipate visa implications for most Student Route Visa students with quarantine or travel restrictions, but you will need specific advice if you are absent from study for more than 60 days.

      • I am due to start a work placement this year and experience difficulties with the job search. How will I be affected?

        We will be reviewing the deadlines set for securing the work placement, and we will permit flexibility in line with the UK Visas and Immigration advice. Further details will follow as they are available, so please check back.

      • I am on work placement, how will I be affected?

        We are anticipating that students on 12 month work placements should remain on their placements, unless their employer can no longer support the placement and cannot offer alternative arrangements. If your employer informs you that they have to terminate your contract, please contact the Programme Leader and email Student Visa Compliance team.

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