Following government guidelines, University support staff are working from home. This means that the way you receive support from us is changing.
Please read this page carefully for updates on how you can access support from Student Support and Wellbeing Services at Middlesex University. Regular updates will be provided.
Please continue to contact UniHelp via our Chat service and online enquiry form between 9am and 5pm, Monday to Friday.
Please note: all face-to-face and phone support for students is suspended until further notice .
Visit http://unihub.mdx.ac.uk/unihelp for full details
It's important that you are registered with a GP. If you are NOT already registered with a GP, you can easily register online at Premier Medical Centre.
It is important that if you take prescribed medication that you plan ahead to ensure that you do not run low or out of stock. If you are concerned about being able to pick up your prescriptions, you can contact your local pharmacy who will be able to advise you on delivery options that they may have.
Some other options for home delivery include:
You can also ask friends or relatives for help collecting your prescriptions for you.
Unless you have been contacted with other information, existing planned appointments will continue as agreed with your Counsellor or Mental Health Advisor. This will be conducted online and not face to face. You'll also be contacted with details about how this will be set up.
Like us, a number of support services will be available online including:
Please also check Unihub for further crisis and emergency support including CALM (a helpline for men or those who identify as male), and Switchboard (an LGBT+ helpline).
If you do not feel that you can keep yourself safe, speak with your GP, go to A&E or call 999 if you are self-isolating/have symptoms of Coronavirus.
Appointments will be available with DDS, however they will take place online, by phone or over email if you have a quick query.
The drop-in sessions will not be taking place. If you have a query that you would have brought to drop in, please email firstname.lastname@example.org. Please include your contact number.
The Specialist Study Skills (e.g. dyslexia one-to-ones) and Mentoring will take place online. Your tutor / mentor will be in touch with you about any upcoming appointments.
We are assessing remotely via Skype. If you have been approved for the DSA assessment, please contact us to book your appointment.
Tel: 0208 411 5366 | Mob: 07792 663 197
All training is delivered remotely and if you have a trainer, they will advise you. If you don’t have a trainer, please contact us and we will arrange the training for you.
Tel: 0208 411 5366 | Mob: 07792 663 197
We understand that this is an uncertain time for you. The University’s main responses to COVID-19 will be published and regularly updated on the UniHub announcement page. However, if you have specific non-urgent concerns or worries regarding your wellbeing or health, please email our Wellbeing team.
We know that the advice on Coronavirus may mean that you spend less time with loved ones and that you may be spending more time alone or in isolation, and so we want you to take extra care with your mental health and wellbeing during this time.
We are looking at ways to ensure that there are specific MDX online and virtual wellbeing initiatives for you to access during this time so that you continue to feel a part of #TeamMDX while prioritising your and others’ health.
You can find our latest resources on how to keep yourself well during this time on our #TeamMDX wellbeing resource page which we are updating regularly’
Here are some simple tips to ensure you are looking after your mental health as well as your physical during this difficult time:
Please refer to the main UniHub #TeamMDX wellbeing resource page for the latest resources on keeping yourself well during this time.’
You can access Student Welfare services in the usual way:
Please note this will be a telephone call and not on Campus.
For telephone appointments please complete the appointment form ensuring that you provide the correct telephone number.