If you develop COVID-19 symptoms you should get tested.
The main symptoms are:
You can get tested by ordering a home testing kit or going to a test site.
If you test positive for COVID-19, please let us know as soon as possible .
The quicker you tell us, the better we can support you by sending you information on next steps and how to look after yourself.
Letting us know early also means that we can work with local health authorities tocontain the spread of the virus within the #TeamMDX community.
You can find out more on what your test results mean via the NHS website, but please make sure you follow any individual advice given to you by the NHS.
You may also be contacted by NHS Track and Trace to identify anyone you may have been in contact with recently so they can also be tested.
If you tell us that you have tested positive or that you are isolating we will try to check in with you to ensure that you are safe and well and have everything you need for your period of isolation. Please respond to these check ins. If we are unable to establish contact with you throughout your period of isolation we may try to contact your listed next of kin/emergency contact to ensure that you are safe and well.
If you’re experiencing mild symptoms, the NHS provide some steps you can take to treat these at home.
However, if you’re unable to cope with the symptoms of COVID-19 at home, for example if you feel breathless and it’s getting worse, or your symptoms are getting worse, please use the NHS 111 online Coronavirus service.
If you have symptoms, you should stay away from other people you live with as much as possible.
If you can:
Find out more on the NHS website.
Call 999 for an ambulance if you or someone you care for:
Tell the operator you might have coronavirus symptoms.
We realise that this is a concerning time for you and we want to make your period of self-isolation as easy as possible.
If you’re self-isolating for one of the following reasons:
Please let us know by completing this short form so that we can provide you with the most suitable support. You will already have been advised by the NHS about what to do if you have been in contact with somebody who has tested positive for COVID-19 and it is important that you follow this guidance.
You will have also been advised that if you develop symptoms of COVID-19 that you get tested.
If you are an international student, you should have already received an email letting you know about our ‘getting set up in the UK checklist’. Have a read of it here to learn more about essentials like how to get from your arrival destination to your accommodation, setting up a bank account, organising WiFi and how to ensure that you have essentials like food pre-ordered and ready for your arrival.
You must not leave your home if you're self-isolating.
To help to prevent the potential spread of COVID-19 to others in your shared accommodation while you self-isolate:
The NHS has some general cleaning tips to help prevent the spread of germs in your house.
Remember, we are here for you!
We've created a number of health guides with information on looking after your physical and mental health during this time. You can also download Fika or togetherall, our instant access wellbeing platforms.
We also have some great tips on studying at home and our university teams below are ready to ensure you get the support you need during any periods of self-isolation.
It’s important if you are self-isolating that you keep in contact with your friends and family and the #TeamMDX community, and that you stay in a routine.
We have a great range of activities and social events for you take part in to keep in touch. Explore the information on your student website, UniHub. Join groups and activities online organised by the #TeamMDX and our Students’ Union (MDXSU) to make new friends and learn more about university life. Join the official MDX Freshers 2020/21 Facebook group to connect with other students in your year group. Contact relevant MDXSU staff to find out what other opportunities are available. Access a range of friendly support service teams to help you get the most out of your time with us.
Testing positive for COVID-19 or self-isolating is nothing to be ashamed of. It’s important that we all do our bit to keep each other and our #TeamMDX community safe. Reach out to us if you need some support:
How they can help
Counselling and Mental Health team
Find out more about a one-time virtual consultation with a member of the team or refer yourself for longer term support.
They also provide information on crisis and emergency mental health support including phone and text services.
If you feel unable to keep yourself safe, please call 999 and explain that you need support. You should also advise the operator that you are self-isolating due to a positive COVID-19 result.
MDXSU offer free, confidential and independent advice, separate to the University. They can support you in a range of academic issues and provide guidance on non-academic issues.
MDXSU have a specific community for International students which is open to any student not from the UK, whether you’re from the EU, EEA or further afield!
MDXSU also supports over 80 societies, from general interest groups to faith groups and cultural groups which are all open and available for you to join.
If you can’t see a group that takes your fancy, MDXSU will support you to start your own.
Throughout the first term, MDXSU will be organising online activity and events for you to meet new people from the comfort of your own home.
They've also put together a Welcome Programme with over 100 virtual events including online quizzes, to society meet and greets, escape rooms and virtual tours.
Student Welfare Advice Team
Get in touch with SWAT if you're worried about paying your bills, getting access to essentials like food, and any other welfare concerns
Progression and Support team
Have a look at our dedicated pages on getting support around changes to study
Care and Concern team
If you experience or witness any form of bullying, harassment, discrimination or hate incidents/crime, please report this to the team to get support and advice.
We understand that you may be worried about access to essentials like food. It is important that you don’t stockpile, but it’s sensible to make sure that you have enough non-perishables in your cupboards to see you through a period of self-isolation in case you need to self-isolate at any point.
You may want to consider having sufficient supplies of the following items:
Accessing food when self-isolating
If you are self-isolating and you need to order food, you can sign up with a local supermarket to have your food delivered. You can choose any supermarket that will deliver. Sainsbury’s, Asda, Morrisons, Tesco, Waitrose, Ocado and Iceland all offer nationwide delivery options, and there may be some smaller local supermarkets or shops that deliver near your accommodation.
This article has tips on which may be best suited for you. If you cannot book a supermarket delivery slot, you can ask a friend who is not isolating to bring you food and essentials to leave at your door.
You can also use UniKitOut which has designed a range of packs to give you all the essentials you need in one go, including a food cupboard essentials pack, and who offer a 10% discount to MDX students.
If you cannot arrange for a food delivery or do not have anybody who can bring food to you, please email email@example.com. They will be able to advise you of your options and the support available to you. We are able to provide support for your time in self-isolation, so please let us know if this support would be helpful to you.
Ordering pre-cooked meals
There are several services you can use if you just need a couple of meals until your food delivery arrives, such as Deliveroo, Just Eat and Uber Eats. These services will deliver you food from local restaurants.
You will need to create an account on the service's website or app before you can order your meal.
Once you have created your account, you will need to do the following:
By selecting contact-free delivery, the delivery driver will leave the food on your doorstep (or equivalent) and stand 2 metres away when you collect it.
If you have any questions about support which have not been answered here, please email firstname.lastname@example.org for a non-urgent reply.
We realise that some of you may be concerned about having to come onto campus and how best to protect yourself against COVID-19.
If studying your course means that you have to come onto campus and you have concerns about a personal characteristic or condition that may increase your vulnerability to COVID-19, please complete the risk assessment form below.
This form will help you decide whether it's safe for you to come onto campus. Once you have completed the form, you will receive an automated email which assesses your level of risk based on the answers you provide.
You may recomplete the risk assessment at any time, if your health or circumstances change.