Logo close icon
myUniHub MDXSU

Holiday support

There is a range of support on offer for you all over the Christmas break

We want to provide follow up to the information shared last week on UniHub reporting a serious road traffic incident. This accident involved six of our students who were representing the University at a British Universities & Colleges Sport (BUCS) competition in Birmingham.

To ensure that all of our students are supported, here is some information about what is available to you. Please do reach out for support at any point through the methods below.

If you want to talk with someone this week (Monday 16th - Friday 20th December):

  • If you are feeling distressed, anxious or have a concern you would like to discuss, come and talk to one of our professional staff by just turning up at Sunny Hill House between 2-3pm, Mondays to Fridays - no need to book an appointment, but please bring your student ID along with you.
  • Discrete Sunny Hill House drop-in sessions are available for students who are affected by the incident – please call 0208 411 4118 for information of the dates and times of these sessions.
  • You can find more information about welfare support for students on UniHub.

If you want to talk with someone when the campus is closed (21st December – 5th January):

  • If you are in urgent need of help, text “Shout” to 85258 from anywhere in the UK, 24/7. Other sources of help in a crisis can be found on UniHub.
  • The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. The helpline is open from 9:30am – 5pm, Monday – Friday (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings (open until 8pm). The number is 0808 808 1677.
  • If you want to talk with someone, we will have Resident Assistants available at Platt Halls, in Colindale, during the day time. If you would like to speak with someone, we will have a Resident Assistant available at Platt Halls during the day. They are contactable on 07919627918 – however, if they are not available please leave a message and they will get back to you as soon as possible. A counsellor will also be available at Platt Halls on 23rd, 27th and 30th December and 3rd January between 12 and 2pm in the Board room.
  • If you are in the UK, in your term time or home address and need to talk:

Text TALK to 07941359644 or 07787154939

If you are looking for things to do in London over the break:

  • Check out the student Christmas Vacation guide. This guide includes details about free health and wellbeing resources available during the break, along with details about GPs, emergency services and various other organisations offering emergency help and support.

Ongoing online support that you can access at any point:

  • If you want to read about coping with trauma or bereavement, or how to help someone you are concerned about, you can find help-sheets and written advice/guidance to download on UniHub.
  • If you want to read about what to expect following a traumatic event and sources of support, try the NHS England webpage ‘Help and support after a traumatic event’ or The Royal College of Psychiatrists’ webpage ‘Coping after a traumatic event’.
  • Fika is an emotional fitness app and is available for free for MDX students. Your emotional fitness, much like your physical fitness, is something that can improve with practice. Fika works to develop your emotional fitness by developing your soft skills such as confidence, resilience, adaptability and acceptance while improving focus, social connection and empathy.
  • Health Matters - sign up to Health Matters @ MDX – our free wellbeing messaging service, where you receive regular updates via Facebook messenger to help you with your wellbeing.
  • Silvercloud offers secure, immediate access to online CBT (cognitive behavioural therapy) programmes, tailored to your specific needs. It’s flexible – access it anywhere, on your computer, tablet or mobile phone.
  • Watch our webinar about “what makes it difficult to ask for help?” on YouTube.

In addition, in the New Year, from week beginning Monday 6th January 2020:

If you want to be with, and talk with other students affected by the recent accident, and to find out about types of support available, you will be able to call 0208 411 4118 for information about times and dates of the group session.

If you want to spend some time in reflection or prayer for the students involved:

  • We have set aside the Pavilion as an area of quiet reflection for students and staff and are working with the Students’ Union to support students who wish to leave tributes for their fellow students.
  • Local faith groups and locations for meditation and prayer can be found online via the Interfaith website. You can also call them on 07977 509643

Please note that after Friday 20th December, the University campus is officially closed, reopening on Monday 6th January 2020.

In this section

Back to top