The following processes are in place to support you if you are having issues accessing: laptops, computers or the internet
We have heard from some of you that you still don’t have access to a laptop or computer and/ or are unable to access the internet – which is why we’ve set up the following processes to make sure we can support you in any possible way we can:
If you do not have access to a computer/ laptop, simply raise a ticket or chat online with the UniHelp team who will be able to advise on your options including collecting a laptop from campus.
If you are having trouble connecting to the internet or securing a reliable internet connection, please fill out this form and the team will do their best to help you.
To make sure that you are comfortable while studying from home, we recommend that you read this good practice guide for using your laptop.
Remember, we’ve also developed a number of useful pages on UniHub to aid your online studies, as well as empowering you to look after your mental and physical health:
#TeamMDX resources: an opportunity to tap into some amazing online resources (all suggested by members of the MDX community) to help support your studies, health, leisure, sense of community and identity, and work. Using something that you think other #TeamMDX members could benefit from? Email Mary on m.mclaren@mdx.ac.uk with your suggestion and spread the community joy!
We will continue to be in touch with further updates and information on how to achieve your best and look after yourself during these unprecedented times.
Help accessing laptops, computers or the internet
We have heard from some of you that you still don’t have access to a laptop or computer and/ or are unable to access the internet – which is why we’ve set up the following processes to make sure we can support you in any possible way we can:
To make sure that you are comfortable while studying from home, we recommend that you read this good practice guide for using your laptop.
Remember, we’ve also developed a number of useful pages on UniHub to aid your online studies, as well as empowering you to look after your mental and physical health:
We will continue to be in touch with further updates and information on how to achieve your best and look after yourself during these unprecedented times.
#TeamMDX