Email and OneDrive backup

Backing up emails to personal account

Your student email account will be deactivated approximately one year after you complete your studies and graduate from the university. Before the account gets deactivated, you can back up any important university emails by copying them to a personal account using Microsoft Outlook, which is part of the Microsoft Office 365 package.

Please note: If you do not already have Microsoft Office 365 installed on your personal computer, please follow these instructions to download and install it.

To copy your emails, please follow the steps below:

1. Open up Microsoft Outlook on your personal computer.
2. Add your university email account (ending in @live.mdx.ac.uk) onto the Outlook app - for help with adding accounts onto Outlook, please read this support page. Please wait until all of your university emails have been downloaded to the Outlook app.
3. Follow the same steps as above to add your personal Outlook/Hotmail email account to the app (if you don’t have a personal Outlook/Hotmail email address, you can create a free account at https://signup.live.com)
4. Create a folder on your personal email account that you can copy your university emails into – you can call it “MDX email backup”, or anything else you prefer. For help with creating folders on Outlook, please read this support page.
5. On the Outlook app, go to your university email account, right-click on any folder that you need to back up (e.g. Inbox, Sent Items etc.) and select the Copy Folder option.
6. You will then be asked where you want to copy the folder to - select the MDX email backup folder that you created on your personal email account.
7. Repeat the above process for any other folders or individual emails that you want to copy over.

There is no limit to the amount of emails or folders that you can copy, but the process may take a while to complete depending on how many emails need to be copied over. Please leave the Outlook app open until the copying process has fully completed – once it has finished, your university emails will be safely stored on your personal account.

Backing up OneDrive files

You will also need to back up any files you have saved on your university OneDrive account before it gets deactivated. To do this, you will need to access OneDrive on the web and then right-click on any files or folders that you would like to save, and then select the Download option to save them onto your computer. Once you have safely stored all of your personal files onto your computer, you can then upload them again to a personal OneDrive account.

If you need any further assistance with backing up your emails or OneDrive files, please contact UniHelp, or visit the IT helpdesk.