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myUniHub MDXSU

Laptops for loan

Requests and returns

*Loan laptop requests update*

Laptop requests should be submitted by contacting UniHelp.

Please ensure you provide us with your UK contact number so we can get in touch to arrange a convenient collection day.

Loan laptop returns

Loan laptops were due for return on Friday 27 May 2022.  Unless an alternative return date was agreed with us, laptops and the supplied charger must be returned to the Security Office in the College Building which is open seven days a week between 8am and 6pm.



All laptops must have full desktop software installed, printing functionality, on-screen sign-in instructions, and can be used on or off-campus. Loan Laptops are pre-installed with software programmes accessed via AppsAnywhere.  You are not permitted to install additional software.

Please note: If you are using a loan laptop On Campus you must connect to MDXUNI Wi-Fi before signing in with your University User ID and password. If you are Off-Campus, a connection must be made to a secure Wi-Fi network followed by clicking on Network Sign-in before signing in with your Middlesex University user ID (e.g. AB123) and password.

To help you, the laptop features on-screen sign-in instructions or you can also read our detailed loan laptop sign-in instructions guide.

Please remember that you will not be able to borrow a laptop from the self-service cabinets as they are not in service.

Terms of service

  • Laptop Loans: A laptop is issued on the understanding that it becomes the sole responsibility of the student until it is returned. You are responsible for the good use and maintenance of the laptop whilst in your possession and will be liable for any costs due to the loss of, or damage to the laptop.
  • Wi-Fi network: You will need to connect to a Wi-Fi network before you can access the laptop. You must also have a valid Middlesex University User ID and password to log in to the laptop.
  • When borrowing a laptop please check for any physical damage and when turning on, check for any screen damage and ensure the laptop is in good working order.
  • Report a damaged laptop immediately to UniHelp Online https://unihub.mdx.ac.uk/support/Unihelp
  • Using a loan laptop: you are strongly advised to save any work onto OneDrive or your own USB memory stick.  Any work lost due to the laptop being faulty cannot be recovered. The University is not responsible for any data lost due to any fault on the laptop.
  • Software installation: you are not permitted to install any additional software onto the loan laptop.
  • Windows updates: When prompted, you must install Windows updates to ensure the laptop is kept up to date and secure whilst in your possession.
  • Battery life is expected to last around 3 hours, depending on usage
  • Please do not:  Affix anything to the top cover or marking the top cover, including stickers or any other personal notes, etc.
  • Fines and charges: You will be charged at a rate of 50p per hour for any late return.  Charges for the late return of a laptop cannot be waived unless there are extenuating circumstances. Proof of this will need to be provided before the charge is waived.
  • If a laptop is overdue by two weeks it will be marked as lost. This will add the full replacement cost of the laptop (currently £698.00) to your account. This charge will stay on your library account until the laptop has been returned.
  • Laptop Chargers:  You will be responsible for the replacement of any lost or damaged charger at a cost of £33.60 each.
  • Laptop Returns: Laptops can be returned to the Security Office, College Building, Quad, between 8am and 6pm Monday to Sunday.
  • Couriered Laptops:  You are still responsible for the good use and maintenance of laptops couriered to you. You will be liable for any damage(s) or loss of this, whilst in your possession.

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