Latest updates on COVID-19 (Coronavirus)
Saved pages

    Close window

    myUniHub MDXSU

    Counselling and Psychological Therapy

    • Frequently Asked Questions

      • How long am I seen for?

        This will depend on the issue you are bringing. After an initial assessment appointment you are offered up to 6 sessions but you may feel you need less than that. If you need ongoing support, your counsellor/psychological therapist will explore other sources of support and will refer you if necessary.

      • I know what is wrong, so what good will talking do?

        Knowing what is wrong is a very useful start to dealing with a problem, but may not always bring about the change you would like. Talking with a trained professional can provide a different perspective and help you gain greater understanding of yourself and the difficulties you are facing.

      • Will anyone need to know that I am coming?

        The service is confidential and we do not inform anyone of your attendance unless you want us to. We adhere to a professional Ethical Framework that guides our practice and, except in exceptional circumstances whatever you discuss remains confidential to you and your counsellor/psychological therapist (see Confidentiality page).

      • How much does it cost?

        The service is a part of the Student Support team and is free to all who are registered at the University.

      • What do I do if I have a friend I think needs help?

        It can be very hard to know how to help someone you know who is in difficulty. You may be left feeling concerned, unsure and even frustrated as to how to help. If you are worried, it can help to get a different perspective, by talking through your concerns with a friend, tutor, counsellor/psychological therapist or the Student Mental Health Advisor ( to clarify what are the best ways to help.

      • Are members of the Counselling and Mental Health team professionally qualified?

        All core Counselling & Mental Health staff members employed by the University are qualified and belong to professional bodies.  All initial assessment appointments are carried out by one our core team.
        We also have some psychological therapists in training offering 1:1 sessions, whose work is supervised by core team members.

      • Will they tell me what to do?

        On the whole it is not the role of a counsellor or psychological therapist to give you advice.
        Their skills are primarily to help you explore and understand the issues affecting you and to facilitate you trusting and drawing upon your own wisdom and resources to overcome difficulties. It is a process that involves careful listening and consideration of what is being discussed. While your counsellor/psychological therapist will not tell you what to do, s/he may offer her/his thoughts and where appropriate offer relevant information.

      • What kind of problems can I talk to a counsellor/Psychological therapist about?

        There are no rigid rules about this. If something is troubling you it can be worth spending some time thinking about why this may be happening. There are however a number of issues that frequently come up, for example:

        • Relationship difficulties: family and friends, colleagues, commitment, jealousy, abusive and/or violent relationships
        • Family issues: partners, children, parenting, separation and divorce, homesickness

        • Lack of confidence:  fear of 'failing', not feeling good enough, feeling judged

        • Depression: feeling isolated, lonely, empty, tearful, unloved

        • Self-harming behaviour and addictions: self-harm, alcohol and drug use

        • Exam, assessment & study stress:  feeling out of control, panic attacks, feeling  inadequate

        • Bereavement: feelings of loss, anger, loneliness, sadness & depression

          You can also see one of our practitioners for a 'one off' session to help you decide whether or not it is something you wish to pursue. One of our counsellor/psychological therapists can also direct you to other services that may be useful to you.

      • Will it go on my academic records that I have seen someone?

        No. All information recorded by your counsellor/psychological therapist remains within the Counselling & Mental Health team. Any statistical data the service collates or is required to provide for monitoring purposes is recorded anonymously.

    In this section

    Back to top