Issues accessing laptops, computers or the internet

Loan Laptops - Due to increased demand, we don't have loan laptops available at the moment. Please bear with us as we work to make more available. Please submit your laptop request via UniHelp with your UK contact number, and we'll be in touch once we have a laptop for you.

You will not be able to borrow a laptop from the self- service cabinets as they are not in service.

Loan Laptop Returns:  The return date has been extended to Friday 27 May 2022

You can return laptops to the Security Office in the College Building seven days a week between 8am and 6pm.

Got a question or have an issue?

Please raise a ticket with UniHelp and they’ll ensure the correct team looks into it.

• Discounts are also available for students who wish to purchase their own computer from Dell, the MDX Student Store or the Student Superstore.

• For students who are experiencing short-term financial hardship, we have created an emergency fund (in addition to our Student Support Fund that helps with longer term financial challenges). You can apply to this fund for short term needs including food, utility bills, interim payments while you await benefits, and technology costs for online learning. The fund cannot be used to cover course fees.

For further assistance please follow our guidance for maximising broadband connections.

• To make sure that you are comfortable while studying from home, we recommend that you read this good practice guide for using your laptop.

You can access AppsAnywhere on your personal devices, follow the instructions below:

1. From your web browser type in https://AppsAnywhere.mdx.ac.uk
2. If it’s the first time logging in, the AppsAnywhere server will notice that the device does not have the Client
3. Follow the instructions on screen to carry out the installation of the client

Take a look at our video to see how our students are using it and read our instruction guide on how to log on to AppsAnywhere for the first time.

AppsAnywhere uses a web interface for access to the University’s software applications.

In addition, the following software is available to download for free to your personal computer:

• SPSS for Windows and MacOS 
  • If you need help with using SPSS, try the SPSS Statistics Essential Training tutorial on LinkedIn Learning
• Minitab for Windows and MacOS
• Nvivo for Windows and MacOS
  • If you need help with using Nvivo, try the Nvivo Essential Training tutorial on LinkedIn Learning

To access the tutorial videos, you will need to sign in to LinkedIn Learning by selecting "sign in with your organisation account". You will then be asked to log on via myUniHub.

Download the software via Kbox

Adobe Creative Cloud at-home access

To use Adobe Creative Cloud software (including Photoshop, Illustrator and InDesign) on University Mac desktops/MacBooks, you will need to sign into Adobe with your Middlesex e-mail address at first launch, and thereafter only with your email address.

If you require more detailed Adobe information, please visit Adobe help and visit our Software page for more information on the software available to you.

Read&Write

Read&Write has also provided free temporary access for students during lockdown. Use the code HU7WYPM2UJ

Download, install and activate Read&Write

Logic Pro

Logic Pro X can be used free for 90 days.

Download today

Learning and e-learning

• Find your programme handbook
• Access Kortext books from a website
• Search for a book in the library and read online books
• Use email services on the MDX App
• Find module content on MyLearning
• Find a lecturer’s contact details on the MDX App
• Find support for academic writing and maths and statistics
• Find your timetable on the MDX App

Assessment

• Check your grades
• Submit an assignment in Turnitin
• Check your feedback in Turnitin
• Apply for extenuating circumstances
• Use Cite Them Right online

Social

• Find a student society
• Search for student events