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    Chat with us…

    We have listened to your feedback about how you get in touch and that is why we are making it easier to contact us by offering a new online chat service

    Some of you have already been using this new feature and this is what you have told us:

    • “Fast and just what I needed. Thank you”
    • “Quick and very useful!”
    • “Best service to date!”
    • “Very helpful and supportive”

    Where can I find Chat?

    Click on the ‘Call, Chat or Visit’ button on the UniHub front page or visit our UniHelp page

    When can I use Chat?

    Online Chat is available during term time:

    • Monday to Friday -  8:30am to 9pm
    • Saturday and Sunday  - 11am to 5:30pm
    • Details of when Online Chat is available during vacation times are also available on our UniHelp page.

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