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The one-stop shop to help you succeed in your studies

StudyHelp is located on the first floor in the Sheppard Library. Here, you can get face-to-face advice and support from our friendly and knowledgeable teams.

Outlined below is a brief summary of the teams, what they offer, along with their availability. For more in depth information about the support available to you, please click on the relevant links.

  • StudyHelp teams available to support you

  • Ask a Librarian

    Specialist support to help you to find and reference the information you need for your studies.

    • finding appropriate resources for your assignments
    • literature searching
    • referencing
    • reading lists
    • personal e-textbooks (Kortext)
    • accessing e-books and journals

    Hours: Monday to Friday - 12noon to 2pm

    Online help and appointments
    For online help and appointments, visit our Libguides Homepage

    Library Libguides Homepage

    Give us your feedback

  • IT Specialists

    Specialist IT staff can support you with computing related queries and services including.

    • advice and help for personal devices such as laptops, tablets, and mobiles
    • Windows laptop loans
    • Two Factor Authentication (2FA)
    • e-mail and wi-fi
    • print and copy
    • assistance with software downloads

    Hours: Monday to Friday - 9am to 5pm

    Additional Information
    You can find more information on our IT Services webpages:

    IT Services Homepage

    Give us your feedback

  • Library Experience Team

    Support to help you make the most of the Library during your studies.

    • general library enquiries
    • directional information
    • borrowing, renewals and library charges
    • searching the library catalogue
    • assistance with booking group study spaces
    • help with basic printing

    Hours: Monday to Friday - 11am to 12noon and 2pm to 4pm

    Additional Information
    You can find more information on our library services webpage:

    Library Services page

    Give us your feedback

  • Maths, Stats and Numeracy

    Specialist support with the maths, stats or numeracy that you need in your course including.

      • Drug calculations
      • Statistics
      • Minitab, SPSS, Revman, Excel
      • Percentages, data & charts
      • Formulas & equation


    The Maths Centre has now closed and will reopen in the new academic year. For further information about available support through the Summer please visit our Home Page by clicking the Maths, Stats and Numeracy button below.

    Online help and appointments
    Please visit our Academic Writing and Numeracy home page to see online resources and to book tutorials.

    Maths, Stats and Numeracy Support

    Give us your feedback

  • Student Learning Assistants (SLAs)

    The SLA signposts students to relevant service teams and manage likely waiting times in addition to:

    • Providing time management and revision techniques
    • Offering student perspective, support and advice on a range of academic/study needs
    • Reinforcing collaborative learning experiences and opportunities for students
    • Encouraging peers to overcome learning challenges
    • Providing a welcoming and reassuring environment for students

    Hours: Monday to Friday - 10am to 2pm

    Online help and appointments:
    For additional help and support, visit our Home page below or email Ask-An-Sla@mdx.ac.uk

    Student Learning Assistants  Homepage

    Give us your feedback

  • Writing Advice

    Specialist support for writing in an appropriate and effective style for university.

    • Academic style
    • Clarity
    • Structure
    • Development of ideas
    • In-text citations
    • Referencing

    Hours: Monday to Friday - 12noon to 2pm
    (From Monday 8th April)

    Academic Writing & Numeracy Homepage

    Give us your feedback

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