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Resources for you

Mental health and wellbeing support is so much bigger than just university services. Whether because you need more specific support, resources closer to home, specialist advice or more, it’s important you reach out to these resources ready to help you.

CMH has compiled a selection of additional resources and services ready to support your specific mental health and wellbeing needs. Please be aware that the information shared here is accurate as of the last updated date: [27/06/22]. Due to the nature of many of these support services, they are likely to change regularly, and therefore we always recommend following the hyperlinks to each service’s website/contact details, through which you can confirm the most up-to-date information regarding the support they are currently offering.

Navigate through the categories below or press [Ctrl] and [F] on your keyboard to search for specific keywords and find the resource needed.

Crisis and emergencies

Find here up-to-date and relevant crisis and emergency support from dedicated organisations and medical facilities ready for you. Remember when in a life-threatening crisis, call 999 immediately.

Find out more

Supporting your emotional wellbeing during the Ukraine-Russia crisis

Fear and anxiety about what is happening can be overwhelming and emotionally challenging. For support on your mental wellbeing during these difficult times, we have a dedicated special access to a 24/7 multi-lingual support advisors from our collaborators of Spectrum Life. You can reach out through a free phone line 0800 031 8227 (if overseas you can call 00353 1 518 0277), and through Whatsapp at  00353 87 369 0010.

  • General Wellbeing

    • Other Student Services at MDX

      UniHelp

      They are the first point of call for all student enquiries.

      Contact:
      Phone: 020 8411 6060 (UK) or 0044208 411 6060 (overseas) - 8.30am to 5pm Monday to Friday. Online Chat: https://unihub.mdx.ac.uk/support/unihelp# - 8.30am to 7pm, Monday to Friday, 11am to 3pm Saturday
      UniHelp Desk on Campus: In Sheppard Library, 9am to 5pm, Monday to Friday 
      UniHelp Online: You can submit an online enquiry form via UniHelp Online.

      Progression and Support Team (PST)

      You can submit a Progression Enquiry Form online using the UniHelp Online Enquiry Form.

      Contact:
      Phone:
      020 8411 4423 - 11am to 1pm, and 2pm to 4pm, Monday to Friday.

      MDXWorks

      They can help with feedback on application documents including CV’s, cover letters and application forms, interview support, finding work and placements, and further study applications.

      MDXWorks are hosting 1 to 1 sessions via phone or online, these can be booked on the MDX Job Teaser website. They are also running an in-person drop-in service in the College Building, CG07, Monday to Friday, 10am to 4pm.

      Contact:
      Phone: 0208 411 6161
      Email: mdxworks@mdx.ac.uk

      Academic Writing and Numeracy Support

      The Learning Enhancement Team (LET) are offering online 1-to-1 tutorials approx. 30 mins long, for AWL (Academic Writing and Language) and MSN (Maths, Stats and Numeracy). These need to be booked in advance. They also run various workshops and sessions both online and in-person, you can find out more on the Writing and Numeracy UniHub page.

      You can book an online tutorial on the calendar system. Tutorials for AWL can be booked on the support for AWL UniHub page, and for MSN on the Tutorials for MSN UniHub page.

      Contact:
      Email: LET@mdx.ac.uk, AWL@mdx.ac.uk, Numeracy@mdx.ac.uk

      Disability and Dyslexia Service

      The Team can offer screenings for SpLD’s (specific learning difficulties) which can help determine if someone should be referred for a full diagnostic assessment. They can also support students with a disability to access additional support or reasonable adjustments that they may be eligible for during their studies, including supporting them in applying for DSA (Disabled Student’s Allowance). You can find out more about the support the team can offer on the Disability and Dyslexia page.

      To start the registration process with the team (for anyone with a diagnosed physical health, mental health condition and/or learning difficulty) students can contact the team via email.

      Contact:
      Phone:
      020 8411 5366
      Email: disability@mdx.ac.uk

      Student Welfare Advice Team (SWAT)

      SWAT can support with financial, practical or legal difficulties students may face, including offering information, support and guidance in areas such as: student loans, grants and bursaries available, welfare benefits, debt and money management, and housing issues.

      Appointments can be booked with a SWAT Advisor via UniHelp Online.

      Contact:
      Phone: 020 8411 3008 - 11am to 1pm, and 2pm to 4pm, Monday to Friday
      Online Enquiry:
      Submit an enquiry via UniHelp Online (please use the subject ‘Student Welfare Advice’).

      International Student Advice Team (ISAT)

      ISAT can support you with any issues related to immigration status during your studies. Visit the visas and international webpage to find out more.

      Use UniHelp Online to book appointments with an ISAT advisor.

      Contact:
      Phone:
      020 84114507 - 9am to 5pm, Monday to Friday
      Email:
      intadvice@mdx.ac.uk

      Chinese Students Liaison Officer
      Email:
      e.ngui@mdx.ac.uk 
      WeChat: ellismdx (include your name and student number with your friend request)

      MDX Student Union Advice Service

      They can offer free, confidential, and independent advice to Middlesex University students studying at the Hendon Campus in London. They can support a range of academic issues and provide guidance on non-academic issues, including academic misconduct, and appeals. Complaints, Extenuating Circumstances, Disciplinary Procedures, Fitness for Practice, and Fitness to Study. Visit the MDXSU website to find out more about this team.

      All appointments are currently via telephone or Skype. To book an appointment please use the MDXSU contact form.

      Contact:
      Phone: 020 8411 6450 
      Email: studentadvice@mdx.ac.uk

      Report.It.To.Stop.It Anonymous Report

      A means to report any incidents and experiences, both experienced or witnessed, of discrimination, bullying, harassment, intimidation, violence and any other form of identity-based hate.

      You can find out more about how you can report any incidents, and what happens when you do, on the Report.It.To.Stop.It webpage.

    • Tips and tools to support your mental health

      If you’re looking to speak with someone over the phone

      Samaritans

      Free, 24/7 emotional support and listening service. Whatever you’re going through, a Samaritan will face it with you.

      Contact:
      Phone: 116 123 
      Email: jo@samaritans.org.uk

      The Help Hub

      Whatever your worries and concerns, they’re valid – The Help Hub is offering free 30-minute telephone or video calls with a qualified therapist to offer emotional support. This service is free, and every Help Hub member is a trained therapist or counsellor.

      You can book a session through the online calendar on The Help Hub website, and you will then be contacted at your selected session time.

      SANEline

      They offer a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. They also operate a Textcare service designed to provide emotional support and connection; they provide bespoke one-way messages directly to your mobile phone.

      You can find out more about the TextCare Service on the SANE website.

      Helpline:
      Phone: 0300 304 7000 - Monday to Sunday, 4.30pm to 10.30pm (Currently, they are unable to operate on this number, but you can leave a message on: 07984 967 708 and a member of the time will call you back as soon as practicable). 
      Email: support@sane.org.uk.

      Rethink Mental Illness

      They can offer advice and information around mental health.

      Contact:
      Advice Line
      : 0808 801 0525 - Monday to Friday, 9.30am to 4pm 
      Email: advice@rethink.org.

      CALM

      CALM (Campaign Against Living Miserably) are there to support those who are feeling down or have hit a wall for any reason, for those who need to talk or would like to find information and support.

      Contact:
      Helpline: 0800 58 58 58 - Monday to Sunday, 5pm to 12am
      Webchat: Use the webchat as on the CALM website - Monday to Sunday, 5pm to 12am

      Hullo

      Hullo is all about connecting through safe, relaxed, everyday conversation. They’re not a medical or mental health organisation, counselling service or helpline, but they can signpost on to specialist help and advice if needed.

      It’s an opportunity for young people to pick up the phone and have a chat on any topic, be it movies, music, or even just the weather. You can find out more about Hullo on their website.

      Contact:
      Phone: 0800 001 4455 - Monday to Sunday, 9am to 9pm - you will speak to a trained volunteer for up to 20 minutes at a time about anything you like.

      Online self-help resources

      Body and Soul Charity - Miindset

      MindSET is a digital resource for young people to improve their mental health and wellbeing, through free online sessions, videos, animations and podcasts. Through their website you can access resources providing concrete techniques, skills and tools that you can pick up and use right away on the Body and Soul Charity website.

      Get Self Help

      This website provides self-help and therapy resources, including worksheets, information sheets and self-help podcasts.

      All resources are available for free on the Get Self Help website.

      Bliss

      Bliss is a self-guided 8-session online therapy program for depression. The program is based on Cognitive Behavioural Therapy (CBT) techniques; CBT has been shown to be an effective treatment for depression. The programme is designed to teach you techniques that have been shown to be effective at improving your mood and mental health.

      You can sign up for free here on the Bliss website.

      Good Thinking

      Good Thinking is an online mental health programme for Londoners. The Good Thinking Programme has lots of advice, support and signposting; for example you can search according to what you are looking for support with i.e. sleep, stress etc.

      You can find out more and access their resources on the Good Thinking website.

      Side by Side

      It’s a powerful thing to connect with someone else over shared experiences. Side by Side is an online community where you can listen, share and be heard through peer support.

      You can register to join this online community for free on the Side by Side website.

      Every Mind Matters

      This website has expert advice and practical tips to help you look after your mental health and wellbeing.

      You can access all of this via the Every Mind Matters section of the NHS website.

      Best for You

      This is an online platform aiming to make it easier for you to find the support you need. It includes information about mental health, digital tools for anyone in the UK and personalised mental health service for young people living within North West London.

      You can access all their resources for free via the Best for You website here.

      Student Space

      Resources to make it easier for students to find the support they need. However you’re feeling, help and guidance is available and you can explore a range of trusted information, services and tools to help you with the challenges of student life.

      You can find various information, resources and tools on the Student Space website.

      Kooth (for 25 yrs old and under)

      They offer free, safe and anonymous online support to people aged 25 and under, including short-term online counselling, discussion boards and creative activity suggestions to build coping strategies.

      You can find out more and sign up for free to access support on the Kooth website.

      The Mix (for 25 yrs old and under)

      The Mix are a charity offering support to young people, aged 25 and under, with any challenges they may be facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. You can seek support via their online community, on social, via their helpline or their counselling service.

      Contact:

      Helpline: Call for free on:0808 808 4994 - Monday to Sunday, 4pm to 11pm

      One-to-One WebChat: Use the webchat as seen on The Mix Website - Monday to Sunday, 4pm to 11pm

      Email: You can email their helpline team who will aim to respond within 24 hours: https://www.themix.org.uk/get-support/speak-to-our-team/email-us

      Crisis Messenger

      24/7 contact by texting THEMIX to 85258. This service is delivered in partnership with Shout.

      Counselling Service Referrals: Short-term counselling available via telephone or webchat formats. You will usually be offered 8 counselling sessions approx. 50 minutes each. You can refer yourself for this service via The Mix Counselling Service online form.

      Apps to download on your phone

      Best for You App Library

      Best for You has a library full of reviewed apps that you can use to support your wellbeing. You can search the library for keywords and use filters to help you find the best apps for you.

      You can access the App Library here on the Best for You website.

      Fika

      Fika is a mental fitness app available exclusively to you throughout your time with us at MDX. Develop your seven skills of mental fitness: confidence, positivity, focus, connection, meaning, motivation and stress management, through short and snappy 5 minute mental fitness workouts.

      You can download the Fika app and use your MDX email address to unlock all premium features and content for free.

      Miindset

      Miindset is a free app designed for university students. It’s designed to help you manage your mental health and wellbeing by giving you tailored mental health and wellbeing content available to you 24/7.

      Hub of Hope

      Hub of Hope is a website and phone app where you can enter your postcode and get a directory of local mental health and wellbeing support tailored for you.

      Samaritans Self Help App

      You can use this app to track your mood, create a safety plan in times of crisis, practice a range of coping techniques and keep track of helpful activities.

      You can find out more and create an account on the Samaritans website.

    • Mental health support related with Work

      Able Futures

      Able Futures is a free, confidential service offering support with a mental health specialist to help you cope with any difficulties that are affecting your focus and time at work, tackling issues such as depression, anxiety and stress. They can also advise you on the support that should be available to you within your workplace.

      You have to be currently employed, or have a confirmed start date at a job, to be eligible to access this service.

      You can complete their online referral form on the Able Futures website.

      Contact:
      Phone: 0800 321 3137 - Monday to Friday, 8am to 10.30pm)

      Remploy

      This is a free government-funded service available to all employees who experience mental health issues that are affecting their work. Their specialist advisers can provide work-focused mental health support for up to 9 months. Support can include helping you to get reasonable adjustments put in place within your workplace, and developing coping strategies and a support plan.

      You need to be in permanent or temporary employment and have a mental health condition (diagnosed or undiagnosed) that has resulted in workplace absence or is causing you difficulties remaining in work.

      Contact:
      Phone: 0300 456 8114 - Monday to Friday, 9am to 5pm
      Email: a2wmhss@remploy.co.uk
      Online Chat: As seen on the Remploy website, you can chat with an advisor.
      Online Enquiry Form:
      Use the online Remploy form to you can request a call back

    • Social Connections and Community Wellbeing Support

      Meet Up

      Meet Up is an online platform providing opportunities to meet new people who share your interests through online and in-person events. It’s free to create an account and you can search by location or interest to find groups or events to join.

      Meridian Wellbeing

      Meridian Wellbeing offers a variety of free, professional-led services, resources, and support groups to support people in managing their wellbeing. This includes; peer support groups, CBT-based wellbeing workshops/webinars, and free guided self-help tools. You can find out more on the Meridian Wellbeing website.

      Based in Barnet, there are also various activity groups including dancing, yoga, flower arranging and Chinese wellbeing services.

      Referrals: All the resources are free when you become a member, membership is free and you can sign up on the Meridian Wellbeing website.

      Contact:
      Phone: 020 7613 1008
      Email: info@cmha.org.uk

      Rethink Mental Illness – Physical Activities Navigation Service

      They offer 1-to-1 exercise programmes and group exercise activities all within a fun and friendly atmosphere.

      You must be based within Harrow, Ealing, Brent, Haringey or Camden to access this service.

      They accept self-referrals as well as referrals from professionals. To refer/ask questions you contact the leader of the service, Luke, on:
      Phone: 07918 186970
      Email: luke.odam@rethink.org

      Andy’s Man Club

      This is a men’s mental health charity offering peer support for men aged 18 and over. It offers a space to talk openly about mental health in a judgement-free, non-clinical and confidential environment. They offer weekly nationwide peer groups online on Monday evenings at 7pm. They also have a face-to-face group in Barnet at the Meritage Centre; you can find out more on their Barnet facebook page.

      You can find more details on their peer groups around the country via the Andy's Man Club website.
      Contact:
      Email: info@andysmanclub.co.uk

      Barnet Wellbeing Service

      The Barnet Wellbeing Service is a starting point that can connect you in with the services you need. Through an Emotional Health Check, a “Wellbeing MOT”, they help you to identify personal goals, and help you to create your own personal Wellbeing Plan. They do this through Social Prescribing, connecting you to community-based services and activities that focus on improving your wellbeing. They also run wellbeing seminars specifically for young people aged 18-25.

      Referrals: You can self-refer to the Barnet Wellbeing Service via their website. You can refer directly to the young people’s service (18-25 years old) here: https://member.communitybarnet.org.uk/node/28. Professionals can also make referrals here: https://www.barnetwellbeing.org.uk/gp-referral.

      Contact:
      Phone:
      03333449088
      Email: info@barnetwellbeing.org.uk

      The Sofa Singers

      This is a free, weekly online singing event that brings hundreds of people together from around the world. You can find out more on The Sofa Singers website here.

      Referrals: Run via Zoom you can find out about their next sessions and register for them free via The Sofa Singers Eventbrite page.

      Sing Out Strong

      This is a virtual Choir practice specifically focused on supporting mental health and wellbeing.

      Referrals: They have a virtual choir as well as local choirs – you can find out more and register to join on the Sing Out Strong website.

      MDX Fitness Pod

      The team are running various online workout classes including Yoga, Circuits and Zumba.

      Referrals: You can find the daily timetable of classes on the exercise classes UniHub page where you can register and access classes.

      #Team MDX Wellbeing Toolkit

      This is a really thorough and great collection of information, advice and signposting to various resources to support student wellbeing i.e. including the MDX Student Light Podcast and MDX Sport classes.

  • Counselling and Therapy

    • Long-Term Counselling and Therapy options across the UK and London

      NHS IAPT Services

      Usually based on the borough/county in which someone's GP is based, but occasionally also based on location of home address.

      Free NHS IAPT services offering short-term talking therapies and/or group support. You can search by postcode for someone’s specific local service on the NHS website.

      IESO

      ISEO is a free course of therapy treatment is free for NHS patients in many areas of the UK. To check eligibility based on GP practice check out the IESO health eligibility checker.

      MIND

      Mind has offices in each area of the country; each mind offers different services and support which can include counselling, peer support groups, wellbeing groups/activities.

      You can find someone’s local mind contact details by visiting the MIND website.

      The Caravan Drop-In and Counselling Service

      The Caravan Drop-In and Counselling Service are located in St. James’s Church, Piccadilly which is run by CCPE (Centre for Counselling and Psychotherapy Education). The drop-in offers an opportunity for listening and emotional support, which can by arrangement evolve into counselling support which is offered by volunteers undergoing accredited training.

      Counselling services are available daily on a drop-in basis at: St. James’s Church, 197 Piccadilly London W1J 9LL - Monday to Friday, 10am to 3.30pm. They are also offering telephone counselling support by calling: 0207 183 1802

      Arbours Association

      Low-cost individual and group psychotherapy, subject to availability, for students and those on low income/benefits. You can find out more on the Arbours Association website.

      You can book an initial assessment via Email: psychotherapy@arboursassociation.org and request a referral form, or via Text: 07934 789 692. You can also complete the Online Enquiry Form as on the Arbours Association website.

      The Free Psychotherapy Network

      Directory of therapists offering free sessions. You can find out more on The Free Psychotherapy Network website.

      British Psychotherapy Foundation

      Subject to availability, the BPF offers a few intensive psychotherapy, psychoanalysis or Jungian analysis vacancies at a low fee. This service is provided by experienced trainees. It takes into account your particular financial circumstances and the fee ranges from £10-£25 per session. To be considered for a low-fee vacancy, you need to be able to commit to two years of minimum treatment involving three sessions per week. You can find out more on the British Psychotherapy Foundation website.

      Contact:
      Email: clinicalservices@bpf-psychotherapy.org.uk

      The Guild of Psychotherapists

      They have a reduced-fee clinic providing access to psychotherapy for those on a low income; there is a sliding scale depending on individual circumstances, starting at a minimum of £5 per session. They can offer once-weekly psychotherapy for up to 2 years either face-to-face in Southwark or remotely via phone or video call. You can find out more on The Guild of Psychotherapists website.

      Eligibility: Those aged 18 and older who live in Lambeth, Lewisham and Southwark.

      Contact:
      Phone: 020 7401 3260
      Email: clinic@guildofpsychotherapists.org.uk

      Inner City Centre

      They are committed to making psychotherapy as widely accessible as possible and therefore they operate a sliding scale of fees for their services. You can find out more on the Inner City Centre website.

      Contact:
      To make an appointment, or talk through your options, you can contact the team by
      Phone: 020 7247 1589
      Email: referrals@icclondon.org.uk

    • Multilingual Therapy options

      Nafsiyat: Intercultural Therapy Centre

      Nafsiyat: Intercultural Therapy Centre currently offer short-term intercultural therapy for free.

      Eligibility: Available to people living in the boroughs of Camden, Islington, Enfield and Haringey.

      Referrals: Before referring you should check if they are currently accepting referrals from people in your area (via the Nafsiyat website).

      You can complete the Nafsiyat referral form online.

      Contact:
      Phone
      : 020 7263 6947
      Email: admin@nafsiyat.org.uk

      EACH Counselling

      EACH Counselling offer 1-to-1 counselling in a range of different approaches, CBT/psychodynamic/integrative, and can be offered on a short-term or long-term basis. They provide culturally sensitive support and can provide therapy in various languages. You can find out more on the EACH Counselling website. This is a fee-based service.

      Contact:
      Phone: 020 8577 6059
      Email: lifetherapies@eachcounselling.org.uk

    • Counselling and therapy services in Barnet

      Barnet Mind

      IAPT compliant counselling services are available to residents of the London Borough of Barnet aged 18 or over or people registered with a Barnet GP. They can offer individual 1:1 sessions for an average of 8 weeks.

      Contact:
      Phone: 020 8343 5703
      Email: counselling@mindinbarnet.org.uk

      The Manor House Centre for Psychotherapy and Counselling

      The Manor House Centre for Pscyhotherapy and Counselling are able to offer quick access to time-limited or long-term, open-ended counselling. An assessment is initially offered to assist in determining the type of support that would be most beneficial. Each referral is then based on the specific needs of the individual. MHCPC operates a sliding scale based on the financial circumstances of the patient. Session fees are discussed during the assessment and agreed at the start of counselling. Where appropriate, low-cost counselling is available.

      Contact:
      Phone: 020 8371 0180
      Email: admin@manorhousecentre.org.uk

    • Counselling and therapy services in Brent

      The Minster Centre

      They aim to offer affordable therapy. You can find out more on the Minister Centre website.

      Waiting Times: Approx. 3 months for initial assessment and 6 months to commence counselling sessions.

      Contact:
      Phone: 020 7644 6240
      Email: valerie@minstercentre.ac.uk

    • Counselling and therapy services in Enfield

      Mind in Enfield

      They are offering IAPT counselling, 1 to 1 counselling for on average 8 weeks. You must be registered with a GP in Enfield to be eligible to access this service. You can find out more on their website here: https://www.mindeb.org.uk/services-for-individuals/enfield/counselling/11-iapt/.

      People with a GP in Enfield can self-refer via the Mind In Enfield referral form.

      Contact:
      Phone: 0208 906 7508
      Email: counselling@mind-in-enfield.org.uk

      Enfield Counselling

      They offer various different types of counselling and are able to consider lower-cost options. You can find out more on the Enfield Counselling website.

      Contact:
      Phone: 020 8367 2333
      Email: info@enfieldcounselling.co.uk

    • Counselling and therapy services in Haringey

      Mind in Haringey

      They are able to offer a low-cost counselling service, starting at minimum £10 per session, available to Haringey residents but also residents of neighbouring boroughs, you can find out more on the Mind In Haringey website.

      Waiting Times: There is currently an approx. 6 to 8-week waiting list.

      You can submit a self-referral via their Counselling Service Referral Form.

      Contact:
      Phone: 0208 340 2474
      Email: counselling@mih.org.uk

      CPPD Counselling School

      They offer low-cost counselling services for people with low or no incomes. This service is provided by advanced trainee counsellors. You can find out more on the CPPD Counselling School website.

      Contact:
      Phone: 020 8341 4843
      Email: counselling@cppd.co.uk.

      Open Door

      Open Door are a charity offering free counselling and psychotherapy to young people aged up to 24 living in Haringey. They can offer; counselling, psychodynamic psychotherapy, CBT, MBT, Interpersonal psychotherapy and group therapy. Young people can be offered anything from a one-off consultation to two years of weekly therapy.

      Waiting List: They are currently only accepting new referrals for people aged under 23 due to high demand.

      Contact:
      Phone: 020 8348 5947
      Email: appointments@opendooronline.org

      Highgate Counselling Centre

      They are offering long term and short term counselling via face-to-face and online appointments. You can find out more on the Highgate Counselling Centre website.

      Contact:
      Phone: 020 8883 5427
      Email: admin@highgatecounselling.org.uk

    • Counselling and therapy services in Hackney

      Mind in the City, Hackney and Waltham Forest

      IAPT-compliant counselling services are available to people registered with a Hackney GP. Support can include groups and/or 1 to 1 sessions.

      You can self-refer via the following online form: https://survey.clicktools.com/app/survey/response.jsp

      Contact:
      Phone:
      0208 525 2301
      Email: via online contact form as seen on their website.

      Family Action – Off Centre

      Any young person aged 16-25 living in City and Hackney and with a City or Hackney GP can access these free services. They offer a range of support including 1-to-1 counselling, art therapy, advice and key-working as well as a LGBTQI+ youth group. You can find out more on the Family Action website.

      Contact:
      Phone:
      020 8986 4016
      Email: OffCentre@family-action.org.uk.

    • Counselling and therapy services in Tower Hamlets

      Maryam Women’s Counselling Service

      Maryam Women's Counselling Service is delivered by qualified counsellors, with women of all backgrounds accessing the service.

      Contact:
      Phone: 020 7650 3022
      Email: womenscounselling@londonmuslimcentre.org.uk

    • Counselling and therapy services in Islington

      Claremont Counselling Service

      They offer two services; a low-cost individuals psychotherapy service (approx. £10-£30 per session) and a low cost relationship counselling service (approx. £30-60 per session).  These services are open to anyone living or working in Islington. Whilst Initially they offer 6 sessions of individual counselling, there is the option to continue for a maximum of one year of sessions. They offer between 6-12 sessions of relationship counselling. You can find out more on the Claremont Counselling Service website.

      Contact:
      Phone: 020 7689 8091
      Email: rebecca@claremont-project.org

      Islington Mind

      They offer counselling services including short term (approx. 20 weeks) and longer term therapy. Cost is discussed and decided on an individual basis. Islington Mind also has various other support services including a crisis café, welfare benefits support etc. You can find out more on the Islington Mind website.

      Contact:
      Phone:
      020 3301 9850
      Email: amelia.wilkinson@islingtonmind.org.uk 

      Association of Group and Individual Psychotherapy (AGIP)

      They offer a low-fee psychotherapy scheme (£5-£15 per session), the Fairbridge Clinic. The Fairbridge Clinic low-fee scheme is only offering low fee psychotherapy to people who can commit to twice weekly therapy for at least two years.

      Contact:
      Phone: 020 7272 7013

      The Maya Centre for Women

      Charity providing free counselling in Islington for women who have experienced mental health issues which may stem from trauma including Domestic Violence, Childhood Abuse, War and Conflict and other harmful practices.

      Eligibility: Have to be female, aged 18 and over, on benefit-level income and have a significant connection with Islington i.e. living or working in the borough.

      They do have some limited spaces for women living in Hackney, Haringey and Camden.

      Self-referrals can be made by completing The Maya Centre for Women referral form and emailing to admin@mayacentre.org.uk or by calling 0207 272 0995.

      Brandon Centre

      Therapeutic support for young people living in Camden and Islington, including free access to counselling.

      Eligibility: Counselling is available to young people aged 16-21 in Islington and 16-24 in Camden.

      Referrals: You can self-refer directly via the Brandon Centre online referral form. Professionals can contact them by emailing brandoncentre.counselling@nhs.net

      Contact:
      Email:
      Counselling@brandoncentre.org.uk
      Text: 07520 633477
      Phone: 020 7267 1321

    • Counselling and therapy services in Camden

      Brandon Centre

      Therapeutic support for young people living in Camden and Islington, including free access to counselling.

      Eligibility: Counselling is available to young people aged 16-21 in Islington and 16-24 in Camden.

      Referrals: You can self-refer directly via the Brandon Centre online referral form. Professionals can contact them by emailing brandoncentre.counselling@nhs.net

      Contact:
      Email:
      Counselling@brandoncentre.org.uk
      Text: 07520 633477
      Phone: 020 7267 1321

      Camden Listening and Counselling Centre

      Camden Listening and Counselling Centre offer various low-cost therapy options, including a service specifically focused on offering talking therapy support to men, and in various languages including Punjabi, Urdu, Hindi, Italian, French and Spanish. The initial assessment is free and the cost of sessions thereafter will be decided on a case-by-case basis, starting at a minimum of £15 per session. You can find out more on the Camden Listening and Counselling Centre website.

      They also offer a crisis listening ‘drop in’ service where anyone can walk in and talk to a professional confidentially, you can drop in or call them to speak to someone for free.

      Contact:
      Phone:
      020 7482 6200 - Monday 6pm to 9pm, Wednesday 3pm to 9pm
      Email: camdenlistening@yahoo.co.uk

      Tavistock Young People’s Consultation Service (YPCS)

      They offer 4 free consultation sessions to anyone in Camden aged 30 and under; during sessions you can talk with their clinicians about anything you wish, including challenging emotions and thoughts. You can find out more on the Tavistock Young People's Consultation Service (YPCS) website.

      Contact:
      Email:
      ypcs@tavi-port.nhs.uk
      Phone: 020 8938 2337
      Address: Tavistock Centre, 120 Belsize Lane, London NW3 5BA

    • Counselling and therapy services in West London

      Ealing Abbey Counselling Service (EACS)

      They prioritise offering counselling to Ealing residents registered with an Ealing GP, however if they have capacity they can sometimes offer counselling to people living in neighbouring boroughs. They mainly offer counselling in English, but also have some counsellors who speak a variety of east and west European languages, including Polish. In addition to 1-to-1 counselling they also provide some psychosexual/relationship counselling services for couples and individuals.

      You can find out more on the Ealing Abbey Counselling Service website.

      Referrals: Self-referrals by the individual seeking counselling.

      Contact:
      Email:
      counselling@eacs.org.uk
      Phone: 020 8998 3361 - 8.30am to 1pm, Monday to Wednesday, 8.30am to 12pm Thursday
      Address: 1A Montpelier Avenue, Ealing, W5 2XP

    • Counselling and therapy services in Hertfordshire

      Hertfordshire Mind

      Hertfordshire Mind offer a counselling service which can offer approximately 10 sessions per person; this is a paid for service with reduced fees available depending on individual circumstances. You can find out more on the Hertfordshire Mind website. They also offer various other support services including crisis support, peer support and housing and financial support.

      You can self-refer via the Hertfordshire Mind self-referral form or by calling: 02037 273600.

      Contact:
      Phone: 02037 273600
      Email: info@hertfordshiremind.org

      Mosaic Counselling Service

      They offer low-cost options in St Albans. You can find out more through the Mosaic Counselling Service website.

      Contact:
      Phone: 01727 863224
      Email: help@mosaiccounsellingservices.com

      Counselling Foundation

      Counselling Foundation calculates costs on a sliding scale, and are currently offering telephone or zoom sessions.

      Contact:
      Phone: 01727 868585
      Email: foundation@counsellingfoundation.org

      The Acorn Wellbeing Centre

      They have a variety of different types of counselling available, including low-cost options, and they aim to have no waiting list. You can find out more on The Acorn Wellbeing Centre website.

      Contact:
      Phone:
      07538 175557
      Email: contactus@acornwellbeing.co.uk (Please leave a voicemail and/or send an email but don’t include any confidential information, just give your name and they will contact you back to discuss more about the service with you).

    • Specialist support as a Frontline/NHS Worker

      Frontline19

      Frontline19 is a free and confidential psychological support service for anyone who is currently working in frontline services. You will be matched with an experienced therapist who will contact you within approx. 7 days from your initial referral. Sessions may be anything from a 20-minute debrief call to ongoing weekly counselling support, depending on your need and preference.

      You can complete the online registration form on the Frontline19 website.

      Contact:
      Email: contact@frontline19.com

      Body and Soul - Crisis Counselling for NHS Frontline Staff and Family

      Body and Soul - Crisis Counselling for NHS Frontline Staff and Family are offering a call-back service, Monday to Sunday, 10am to 9.30pm. This would be a 30-minute one-off session with a trained therapist, as a chance to be validated, heard and supported. There is an option for further support if necessary, which could include up to six 50-minute sessions.

      You can book in a call back slot via their online calendar via the Body and Soul Charity website.

      NHS Helpline

      NHS Helpline offer mental health support for NHS staff. You can find out more on the NHS website.

      Contact:
      Phone: 0300 131 7000 - Monday to Sunday, 7am to 11pm
      Text: FRONTLINE to 85258 24/7
      Bereavement-specific helpline: 0300 303 4434 - Monday to Sunday, 8am to 8pm

      The Wind Rises - Support for Bereaved Medical Students

      This is a website offering a space for information and sharing specifically catered to the experience of loss during medical training, and the unique aspects of loss for medical students. Their website includes links to podcasts, blogs and tips on self-care and coping strategies. You can find out more on The Wind Rises website.

      Contact:
      Email: the.wind.rises.2021@gmail.com

  • Help for specific struggles

    • Domestic Abuse

      Barnet Homes Domestic Abuse One Stop Shop

      They offer 1-to-1 support from an IDVA (Independent Domestic Violence Advisor) including discussing safety options. There is also access to housing guidance and legal advice. You can find out more on the Barnet Council website.

      Contact:
      Phone: 020 8610 3539 every Thursday 9.30am to 12.30pm

      Hestia

      They can provide emotional and practical support to those experiencing abuse, including support in relation to finances, housing, safety and emotional and mental wellbeing. They can offer safe housing via refuges, IDVA services and peer support via the Butterfly Project. Use the Hestia website to find out what services are available in your borough.

      Contact:
      Phone: 020 7378 3100
      Email: Get in touch via the Hestia contact form

      Women’s Aid

      The Survivors’ Forum, is an online resource for survivors of domestic abuse. The Survivors’ forum can be accessed 24/7. This is a place where survivors can support each other and share their experiences.

      Contact:
      Live Chat: Chat to an Advisor on the Women's Aid website - Monday to Friday 8am to 6pm, Saturday to Sunday 10am to 6pm)
      Email: helpline@womensaid.org.uk

      EACH Counselling

      EACH delivers free, specialist counselling and group support for women who have, or are still experiencing, any form of abuse. You can find out more on the EACH Counselling website.

      Eligibility: They can provide counselling and group therapy in the following London boroughs; Brent, Harrow, Hillingdon, Hounslow, Ealing, Kingston, Richmond, Wandsworth and Merton.

      Contact:
      Phone: 020 8577 6059
      Email: infoascent@eachcounselling.org.uk

      You can request a Call Back from a member of staff via the Each Counselling website.

      Refuge: National Domestic Abuse Helpline

      Contact:
      Helpline:
      0808 2000 247 (24/7). The National Domestic Abuse Helpline website also has a form through which people can book a safe time for a call from the team.

      SAFE: Stop Abuse for Everyone

      Supporting families to recover from the trauma of domestic abuse. They offer a variety of group and one-to-one therapeutic interventions.

      Contact:
      You can send an email via the contact form on the SAFE website.

      Men’s Advice Line

      This is a helpline for male victims of domestic abuse.

      Contact:
      Helpline:
      0808 801 0327 - Monday to Friday, 10am to 8pm
      Webchat: Chat with an advisor on the Men's Advice Line website - Wednesday  to Friday 10am to 11.30am, 2.30pm to 4pm 
      Email: info@mensadviceline.org.uk

      Solace Women’s Aid

      They can offer free, specialist short-term support (for up to a month) to women affected by domestic and sexual violence living in London.

      Solace Advice Line covers the boroughs of Barking and Dagenham, Barnet, Bexley, Camden, Enfield, Greenwich, Hackney, Haringey, Havering, Islington, Newham, Redbridge, Southwark, Tower Hamlets and Waltham Forest.

      Contact:
      Helpline: 0808 802 5565, Monday to Friday, 10am to 4pm, Tuesdays additionally between 6pm and 8pm

      National Association for People Abused in Childhood (NAPAC)

      NAPAC offers support to adult survivors of all types of childhood abuse, including physical, sexual, emotional abuse, or neglect. You can find out more on their website here: https://napac.org.uk/

      Contact:
      Helpline:
      0808 801 0331 - Monday to Thursday, 10am to 9pm, Friday 10am to 6pm 
      Email: support@napac.org.uk

      Sistah Space

      Sistah Space are a community-based charity created to bridge the gap in domestic abuse services for African heritage women and girls. They can offer information, advice and support in response to various different forms of abuse including domestic abuse and sexual abuse.

      Contact:
      Phone: 07534805085
      Email: Use the contact form on the Sistah Space website

      Southall Black Sisters

      Southall Black Sisters are a charity established to meet the needs of Black (Asian and African-Caribbean) women in relation to all forms of gender-related violence. They run an advice, advocacy and resource centre in West London which offers support to women experiencing violence and abuse, including offering specialist advice, advocacy and counselling in various languages, especially South Asian languages.

      Contact:
      Phone: 0208 571 9595 - Monday to Friday, 9am to 5pm
      Email: Use the contact Southall Black Sisters contact form

      Ashiana Network

      They provide support to women and girls to overcome domestic abuse. They can provide safe housing, financial support and counselling support (including specialist support in relation to childhood sexual abuse, sexual violence, honour-based violence, forced marriage and FGM). They can offer short-term counselling from approx. 6-20 sessions and counselling is offered in North East London. They also offer support groups and advocacy support. You can find out more on the Ashiana Network website.

      Contact:
      Phone:
      020 8539 0427
      Email: info@ashiana.org.uk

      Ascent (EACH Counselling and Support)

      Providing support to BME women and girls in London who are survivors of domestic violence and/or sexual violence. They offer 1-to-1 counselling support (up to 21 sessions) in various languages including Gujarati, Hindi, Punjabi, Urdu, Pashto and English. They also offer group support and safety planning.

      Eligibility: Women aged 16+ living in Brent, Ealing, Harrow or Hillingdon with current or past experiences of domestic and/or sexual violence/abuse. They also offer support within Hounslow, Kingston-upon-Thames, Merton, Richmond and Wandsworth. To confirm which services are available where please contact them directly on: infoascent@eachcounselling.org.uk or on: 020 8577 6059.

      Referrals: Self-referral or referral by professionals by completing their referral form and emailing it to: infoascent@eachcounselling.org.uk.

      Contact: Phone: 020 8577 6059
      Email: infoascent@eachcounselling.org.uk

      CouRAGEus Project – Women and Girls Network

      This is a diverse group of organisations who work with young women affected by violence and abuse. They offer support including 1-to-1 advocacy, 1-to-1 counselling and group support. You can find out more on the WGN website - follow the drop down list to find details of the specific services available within your area of London and how you can refer yourself for support.

      Eligibility: They support Black and minoritised young women including those from ethnic minority groups, LGBT+ and disabled young women. The service is for women aged 14-24 who live, work or study in any London borough.

      Contact:
      Email: couRAGEus@wgn.org.uk
      Phone: 0808 801 0660 - Monday to Friday, 10am to 4pm, Wednesday 6pm to 8pm

      Sexual Violence

      The Survivors Trust

      They can offer information, advice and support via their helpline. You can find out more on The Survivors Trust website.

      Contact:
      Helpline: 0808 801 0818 - Monday to Thursday, 10am to 12.30pm, Fridays 1.30pm to 5.30pm, 6pm to 8pm. Fri 10am-12.30pm, 1.30pm-5.30pm. Sat 10am-1pm. Sun 5pm-8pm.

      London Survivors Gateway

      They are a hub of women’s charities and organisations who offer a range of support including counselling, practical support and safety planning and advocacy, for women who have experienced any form of sexual abuse and violence at any time in their life. The role of the Survivors Gateway is to let you know more about what support is available to you, and connect you in with the support that feels best for you. You can find out more on the London Survivors Gateway website.

      Referrals: Complete the London Survivors Gateway Online referral form. After submitting an online referral a member of the team will aim to contact you within 1-2 weeks.

      Contact:
      Phone:
      0808 801 0860

      The Havens

      The Havens are specialist centres in London supporting people who have been raped or sexually assaulted within the past 12 months. They can offer immediate support, including forensic medical examinations, as well as follow-up care including counselling.

      Referrals: They accept self-referrals and referrals from professionals. You can complete an Online Referral Form on The Havens website.

      Contact:
      Phone:
      020 3299 6900 - available 24/7 or for non-urgent information you can call: 020 3299 1599 - Monday to Friday, 9am to 5pm, with queries about follow-up and aftercare appointments including counselling.

      Honour Based Violence

      Forced Marriage Support Line

      Forced Marriage Support Line offer a helpline to provide advice and support to victims of forced marriage as well as to professionals supporting people experiencing this.

      Contact:
      Phone: 020 7008 0151
      Email: fmu@fco.gov.uk.

      Karma Nirvana

      Karma Nirvana run a helpline for people experiencing honor-based abuse or at risk of forced marriage. They offer confidential support to victims as well as professionals and others concerned for someone else.

      Contact:
      Helpline:
      0800 5999 247 - Monday to Friday, 9am to 5pm
      Email: info@karmanirvana.org.uk or send a message securely via the Karma Nirvarna Online Contact Form

      Support and safety resources

      Bright Sky

      Bright Sky is a free-to-download mobile app created by Hestia, providing support and information to anyone who may be in an abusive relationship or those concerned about someone.

      To find out more, including how to download the app, visit the Hestia website.

      Hollie Guard App

      This is a personal safety app that provides real life alert notifications if you’re in danger, now with 24/7 monitoring by trained security personnel.

      To find out more, including how to download the app, visit the Hollie Guard website.

      Support for Perpetrators

      Respect Phoneline

      This is a confidential helpline, email and webchat service for domestic abuse perpetrators and those supporting them.

      Contact:
      Phone: 0808 8024040 - Monday to Friday, 9am to 5pm 
      Webchat: Speak to an advisor on the Respect Phoneline website - Wednesday to Friday, 10am to 11am and 3pm to 4pm 
      Email: info@respectphoneline.org.uk.

      StopSO

      StopSO are a specialist treatment organisation for perpetrators of sexual offending, working with those at risk of turning thought into action. They believe prevention is better than cure; they provide specialist therapy across the UK to sex offenders and those who have yet to act on their ‘troubling thoughts’. They also work with families, helping them to come to terms with being related to a sex offender. They also offer therapeutic support to survivors of sexual abuse.

      Contact:
      Phone: 07473 299883
      Email: info@stopsp.org.uk

    • If you’ve been the victim of a crime and you’re looking for support

      Victim Support

      They provide emotional and practical help to people who have been affected by crime, you can contact them for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. You can find out more, including contact details for your local Victim Care Team, on the Victim Support website.

      Complete their Self-referral using the Online Form on the Victim Support website. Once submitted you will be contacted within 3 days.

      Contact:
      North London Victim Care Team
      Phone: 020 7336 1730 - Monday to Friday, 9am to 5pm
      Out of Hours or for those living in other London Boroughs – Phone: 0808 1689 111 (24/7)
      Online Chat: Speak to an advisor using the Victim Support Live Chat - Monday to Friday, 9am to 5pm

      Suzy Lamplugh Trust – National Stalking Helpline

      Suzy Lamplugh Trust – National Stalking Helpline can offer advice and help for victims of stalking.

      Contact:
      Helpline: 0808 802 0300 - Monday to Friday, 9:30am to 4pm, Wednesday 1pm to 4pm.
      Email: You can email via the contact form on the Suzy Lamplugh Trust website.

      National Bullying Helpline

      They can offer practical help and advice to anyone suffering from bullying within education or work settings. They have specific advice related to cyberbullying and online harassment too.

      Contact:
      Helpline
      : 0845 22 55 787 - Monday to Friday, 9am to 5pm

      Revenge Porn Helpline

      Revenge Porn Helpline are a UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as, revenge porn.

      Contact:
      Helpline: 0345 6000 459 - Monday to Friday, 10am to 4pm (calls come with a cost – you can request a call by emailing them with your contact details).
      Email: help@revengepornhelpline.org.uk
      Anonymous Online Message: File a report using the anonymous online message tool on the Revenge Porn Helpline website.

    • If you’re looking for support with an addiction

      Drugs and alcohol

      Change Grow Live (CGL)

      They have local support services throughout the country, including 1-to-1 counselling, mentoring and group support. They also have specific support services for young people (aged 24 and under). You can find out more, and find your local service, on the CGL website.

      Contact: Phone: 0300 303 2866
      Email: Barnet.info@cgl.org.uk
      Address: Ground Floor, Dennis Scott Unit, Edgware Community Hospital, Burnt Oak Broadway, Edgware, HA8 0AD - Monday to Friday, 9.30am to 5pm – they ask that you call before visiting.

      You can self-refer, or be referred by someone else, on the CGL website.

      AA (Alcoholics Anonymous)

      Contact:
      Helpline:
      0800 9177 650
      Email:
      help@aamail.org
      You can find your local helpline number on the AA website.  They also offer an online chat service which can be accessed also on the AA website.

      NA (Narcotics Anonymous)

      Contact:
      Helpline:
      0300 999 1212 - 10am to midnight.
      You can find out more about local meetings and support here on the UKNA website.

      Drinkline

      Contact:
      Helpline: 0300 123 1110 - Monday to Friday, 9am to 8pm, Saturday and Sunday, 11am to 4pm
      Online chat: Visit the Drinkchat online chat service via the Drinkline website.

      SMART Recovery Programme

      This programme is for people looking for support to change harmful addictive behaviour, they also offer a Family and Friends programme.

      You can find out more and access resources on the SMART Recovery Programme website.

      We Are With You

      We Are With You offer free, confidential support with alcohol, drugs or mental health online or via local services.

      Contact:
      Online chat: We are with you have an online chat function on the We Are With You website.

      Gambling

      National Gambling Treatment Service

      Contact:
      Helpline:
      0808 8020 133
      Online Chat: Speak to an advisor using the National Gambling Treatment Service onlien chat

      Gaming

      National Gaming Disorder Service

      National Gaming Disorder Service provides treatment for problem gamers aged 13-25.

      Referrals: Self-referrals, as well as referrals from family members and professionals, are welcome.

      Contact:
      Email: ncba.cnwl@nhs.net
      Phone: 020 7381 7722.

      Gamers vs Depression

      This is a global mental health project that uses esports to teach gamers about mental health. You can access their Mental Health Literacy Training free of charge by signing up on the Gamers vs Depression website. They aim to offer a community space where gamers can feel empowered to talk freely about mental health with like-minded peers.

      You can find out more on the Gamers vs Depression website.

    • If you’re looking for support with grief and bereavement

      SLOW

      SLOW provides support for bereaved families across the UK. They run face-to-face and online support groups for bereaved parents and bereaved siblings. You can find out more and find a support group on the SLOW website.

      Contact:
      Phone: 07532 423 674
      Email: Use the SLOW contact form on their website.

      Cruse

      The Cruse Bereavement Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.

      Hope Again is Cruse Bereavement’s website for young people with information, vlogs, podcasts, videos and sharing personal stories.

      Contact:
      Helpline:
      0808 808 1677 - Monday to Friday, 9.30am to 5pm, Tuesday to Thursday until 8pm
      Email: helpline@cruse.org.uk

      Sudden

      Sudden provides information, advice and guidance for anyone coping with a sudden bereavement – through COVID-19 (coronavirus disease) or another illness, a road crash, suicide, disaster, war, crime or accident. The charity has produced Covid-19 specific bereavement advice which can be accessed on the Sudden website.

      The Bereavement Trust

      The Bereavement Trust offers support and practical advice.

      Contact:
      Helpline: 0800 435 455 - Monday to Sunday, 6pm to 10pm

      Survivors of Bereavement By Suicide

      Contact:
      Helpline: 0300 111 5065, Monday to Sunday, 9am to 9pm

      Grief Encounter

      Contact:
      Phone: 0808 802 0111
      Email: grieftalk@griefencounter.org.uk
      Online Chat: Speak to an advisor on the Grief Encounter website - Monday to Friday, 9am to 9pm

      Sands

      Providing support for anyone affected by stillbirth or neonatal death.

      Contact:
      Helpline: 0808 164 3332 - Monday to Friday, 9.30am to 5.30pm, Tuesday and Thursday until 9.30pm

      Tommys

      Tommys offer information and support for people affected by stillbirth, miscarriage and premature birth.

      WAY (Widowed and Young)

      WAY (Widowed and Young) is a charity in the UK for people aged 50 or under whose partner has died. They provide a peer-to-peer support group. You can find out how to join their peer support network, and access free resources, on the WAY website.

      Contact:
      Contact form: If you have a question or would like to find out more about WAY, you can get in touch by using the WAY website contact form.

      Barnet Bereavement Service

      They offer counselling support to people who have been bereaved. Counselling is offered one hour per week and the service is free of charge.

      Contact:
      Phone: 0203 759 4347
      Email: barnetbereavement@tiscali.co.uk

      Enfield Mind

      They can offer up to 12 sessions of free counselling/emotional support for anyone who has experienced bereavement during the pandemic. You can find out more on the Enfield Mind website.

      Contact:
      Phone:
      020 8446 3676 - Wednesdays and Thursdays, 9.30am to 5.30pm
      Email:
      bereavement@mindeb.org.uk

      Let's Talk about Loss

      They run peer-led meet up groups around the UK for people aged 18-35 who have been bereaved at any stage. There are opportunities online and via virtual meet-ups to share personal stories and struggles without fear or judgement. You can find out more on the Let's Talk about Loss website.

      Finding Local Bereavement Support Services

      Bereavement Room Podcast

      The Bereavement Room Podcast features representative voices from across the UK. A safe space for people of colour to tell their stories of grief and loss.

      What's Your Grief?

      What's Your Grief? offer an online supportive community, resources, and discussion about grief.

    • If you are struggling with self-harm

      Calm Harm App

      Calm Harm App is an app designed to help people resist or manage the urge to self-harm by learning to ride the wave using various different activities. It’s private and password protected.

      National Self-Harm Network

      National Self-Harm Network are an online support forum that provides information and resources, advice, discussions and distractions. Available to support individuals who self-harm as well as families/carers of individuals who self-harm.

      You can access the online forum on the National Self-Harm Network website. It is closely monitored and available 24/7.

      The Wïsh Centre

      The Wïsh Centre is a London based charity aiming to prevent self-harm, abuse and exploitation of young people. They provide therapy and counselling, advice and resources and peer support groups. The wïsh centre is a free service for young people aged 10-25 years.

      Referrals can be made by professionals or the young person themselves, via The Wish Centre online referral form.

      Contact:
      Phone: 020 8416 7277
      Email: info@thewishcentre.org.uk

      Life Signs

      Self-Injury guidance and support; this is a user-led charity offering peer support from people who have personal experience of self-harm. You can find out more on the Life Signs website.

      Self-Injury Support (for women only)

      Their website offers information, guidance, and support. You can find out more on the Self-Injury Support website.

      Contact:
      Text: 07537 432444
      Webchat: Speak to an advisor on the Self-Injury Support webchat
      Email: tessmail@selfinjurysupport.org.uk
      Phone: 0808 800 8088 - Tuesday to Thursday, 7pm to 9.30pm

      Battle Scars

      Survivor-led charity which aims to support anybody affected by self-harm, those who self-harm, and those supporting them, to make sure they no longer feel alone and to break down the stigma.  They have various online peer support groups and lots of information and resources accessible on the Battle Scars website.

      Contact:
      Email: info@battle-scars-self-harm.org.uk
      Online Contact Form: https://www.battle-scars-self-harm.org.uk/contact-us.html.

    • If you’ve been having unusual experiences, such as hearing voices or seeing things which other people don’t see

      Hearing Voices Network

      The Hearing Voices Network run peer support groups throughout the UK. These groups offer a safe haven where people who hear, see or sense things that other people don’t can feel accepted, valued and understood; people with shared experiences can come together to support one another.

      You can find your local hearing voices support group on the Hearing Voices Network website.

      Voice Collective and Student Space

      They are offering an online peer support group and forum for students who hear voices and have other sensory experiences. The group is led by a trained facilitator and the aim is to offer mutual support, discussion, and solidarity in navigating the challenges of being a student who hears voices. You can find out more on the Student Space website here: https://studentspace.org.uk/support-services/support-for-students-hearing-voices.

      Referrals: Email info@voicecollective.co.uk to express interest in joining the group and they will send you a referral form to complete.

    • If you’ve been feeling low in mood and struggling with motivation

      Students Against Depression

      Students Against Depression provides a calm environment and the resources to help you find a way forward when the world is feeling overwhelming. The Students Against Depression website which has access to their resources for free, offers advice, information and guidance to those affected by low mood, depression and suicidal thinking.

    • If you’ve been worrying a lot or experiencing panic

      Anxiety UK

      Anxiety UK are a user-led organisation, run by people who currently experience or have previously experienced anxiety disorders. They have online support groups and webinars, access to therapy and expert advice and resources. You can access and find out more on the Anxiety UK website. They also offer student membership at £30 per year which enables access to headspace subscription and 1-to-1 counselling. Learn more about their memberships on the Anxiety UK website.

      Contact:
      Helpline:
      03444 775 774 - Monday to Friday, 9.30am to 5.30pm, (there is a charge per call),
      Text Service: 07537 416 905
      Online Chat (Ask Anxia): Speak to an advisor on the Anxiety UK website online chat - also known as Ask Anxia.
      Email: support@anxietyuk.org.uk

      No Panic

      They offer advice and support through self-help recovery for people living with phobias, OCD and anxiety-based disorders. They also offer membership (£25 per year) via which people can access recovery support and befriending/peer support. You can find out more here: https://nopanic.org.uk/.

      Contact:
      Helpline: 0300 772 9844 - Monday to Sunday, 10am to 10pm (there is a charge per call),
      Email: sarah@nopanic.org.uk

    • If you’ve been spending increasing time on certain routines or rules that cause you distress if you don’t follow them

      OCD UK

      OCD UK educate, offer hope, and support people through difficult times. They have various resources available on the OCD UK website and the option to become a member.

      They run two weekly online support groups, on Tuesdays and Thursdays, as well as occasional themed meetings on Wednesdays. You can find out more, and register to attend these groups, on the OCD UK website.

      Contact:
      Advice Line:
      01332 588112 - Monday to Friday, 9am to 12pm (there may be a charge per call)
      Email: support@ocduk.org

      OCD Action with Student Space

      They are partnering to deliver an online support package specifically tailored for students with OCD, BDD and related conditions. They are offering a safe, friendly space where students can connect with and support one another, learn more about OCD and related conditions from experts in the field, and find out how to navigate services. The online support includes two support groups a month, a monthly Navigating Services session and a monthly speaker session from a leading clinician.

      You can register your interest in accessing this support by filling out the online form on the OCD UK website. OCD UK will then contact you via email and share details of upcoming sessions and how you can join them.

      Contact:
      Phone: 0303 040 1112 - please leave a voicemail and you will receive a call-back.

    • If your relationship with food and/or exercise is causing you concern

      Beat

      Beat have a huge variety of downloadable resources, a directory of services and online support groups.

      Online Support Groups: There are groups specific to need, including bulimia, anorexia and binge eating; you don’t have to have a formal diagnosis to use any of their groups. You can find out more, and join any of these groups on the Beat Eating Disorders website.

      Contact:
      Helpline: 0808 801 0677 - Monday to Friday, 9am to 12am, Saturday and Sunday, 4pm to 12am 
      Web Chat: Visit the Beat Eating Disorders website to speak to an advisor on the live chat.
      Email:
      help@beateatingdisorders.org.uk

      FREED

      The FREED service is for people aged 16 to 25 years old who have had an eating disorder for 3 years or less. They have loads of resources for young people as well as their carers on the FREED website. They can also help you to find and access the best support for you.

      First Steps EDISS

      This support service is available to all students in universities across England and Wales. All staff in the service have had personal experience of an eating disorder whilst studying. They offer peer support, counselling, recovery and self-help groups and online befriending.

      In partnership with Student Space they are running an online support group, weekly either on Tuesdays 6pm to 7pm or Wednesdays 2pm to 3pm, for students with eating difficulties and disorders.

      Students can be professionally referred from any University ‘Mental Health and Wellbeing’ staff or their GP. Self-referrals - To join the online support group you need to fill out the Workshop Referral Form, selecting ‘Eating Disorder in Student Services’ workshop. After submitting the team will get in touch with you to share joining instructions.

  • Support for specific Mental Health, Neurological and Developmental conditions and diagnosis

    • Psychosis

      Hearing Voices Network

      The Hearing Voices Network run peer support groups throughout the UK. These groups offer a safe haven where people who hear, see or sense things that other people don’t can feel accepted, valued and understood; people with shared experiences can come together to support one another.

      You can find your local hearing voices support group on the Hearing Voices Network website.

      Voice Collective and Student Space

      They are offering an online peer support group and forum for students who hear voices and have other sensory experiences. The group is led by a trained facilitator and the aim is to offer mutual support, discussion and solidarity in navigating the challenges of being a student who hears voices. You can find out more on the Student Space website here: https://studentspace.org.uk/support-services/support-for-students-hearing-voices.

      Contact:
      Email: 
      info@voicecollective.co.uk to express interest in joining the group and they will send you a referral form to complete.

    • Depression

      Students Against Depression

      Students Against Depression provides a calm environment and the resources to help you find a way forward when the world is feeling overwhelming. Through their website they offer advice, information and guidance to those affected by low mood, depression and suicidal thinking.

      You can access their resources for free via the Students Against Depression website.

    • Anxiety

      Anxiety UK

      Anxiety UK are a user-led organisation, run by people who currently experience or have previously experienced anxiety disorders. They have online support groups and webinars, access to therapy and expert advice and resources. You can access and find out more on the Anxiety UK website. They also offer student membership at £30 per year which enables access to headspace subscription and 1-to-1 counselling. Learn more about their memberships on the Anxiety UK website.

      Contact:
      Helpline:
      03444 775 774 - Monday to Friday, 9.30am to 5.30pm, (there is a charge per call),
      Text Service: 07537 416 905
      Online Chat (Ask Anxia): Speak to an advisor on the Anxiety UK website online chat - also known as Ask Anxia.
      Email: support@anxietyuk.org.uk

      No Panic

      No Panic offer advice and support through self-help recovery for people living with phobias, OCD and anxiety-based disorders. They also offer membership (£25 per year) via which people can access recovery support and befriending/peer support. You can find out more here: https://nopanic.org.uk/.

      Contact:
      Helpline:
      0300 772 9844 - Monday to Sunday, 10am to 10pm, there is a charge per call)
      Email: sarah@nopanic.org.uk

    • OCD (Obsessive-Compulsive Disorder)

      OCD UK

      OCD UK are here to educate, offer hope, and support people through difficult times. They have various resources available on the OCD UK website and the option to become a member.

      They run two weekly online support groups, on Tuesdays and Thursdays, as well as occasional themed meetings on Wednesdays. You can find out more, and register to attend these groups, on the OCD UK website.

      Contact:
      Advice Line: 01332 588112 - Monday to Friday, 9am to 12pm (there may be a charge per call)
      Email: support@ocduk.org

      OCD Action with Student Space

      OCD Action with Student Space is partnering to deliver an online support package specifically tailored for students with OCD, BDD and related conditions. They are offering a safe, friendly space where students can connect with and support one another, learn more about OCD and related conditions from experts in the field, and find out how to navigate services. The online support includes: two support groups a month, a monthly Navigating Services session and a monthly speaker session from a leading clinician.

      You can register your interest in accessing this support by filling out the online form on the OCD Action website. They will then contact you via email and share details of upcoming sessions and how you can join them.

      Contact:
      Phone: 0303 040 1112 - please leave a voicemail and you will receive a call back.

    • Eating Disorders

      Beat

      Beat have a huge variety of downloadable resources, a directory of services and online support groups.

      Online Support Groups: There are groups specific to need, including bulimia, anorexia and binge eating; you don’t have to have a formal diagnosis to use any of their groups. You can find out more, and join any of these groups on the Beat Eating Disorders website.

      Contact:
      Helpline: 0808 801 0677 - Monday to Friday, 9am to 12am, Saturday and Sunday, 4pm to 12am 
      Web Chat: Visit the Beat Eating Disorders website to speak to an advisor on the live chat.
      Email:
      help@beateatingdisorders.org.uk

      FREED

      The FREED service is for people aged 16 to 25 years old who have had an eating disorder for 3 years or less. They have loads of resources for young people as well as their carers on the FREED website. They can also help you to find and access the best support for you.

      First Steps EDISS

      This support service is available to all students in universities across England and Wales. All staff in the service have had personal experience of an eating disorder whilst studying. They offer peer support, counselling, recovery and self-help groups and online befriending.

      In partnership with Student Space they are running an online support group, weekly either on Tuesdays 6pm to 7pm or Wednesdays 2pm to 3pm, for students with eating difficulties and disorders.

      Students can be professionally referred from any University ‘Mental Health and Wellbeing’ staff or their GP. Self-referrals - To join the online support group you need to fill out the Workshop Referral Form, selecting ‘Eating Disorder in Student Services’ workshop. After submitting the team will get in touch with you to share joining instructions.

    • Bipolar Disorder

      Bipolar UK

      Bipolar UK offer a variety of support including information and resources, online support groups , telephone support and their e-community which offers a supportive online forum.

      Visit the Bipolar UK website for the referal information for Peer Support Groups, and the E-Community.

      Contact:
      Phone: Visit the Bipolar UK website to learn more about the support line – You can book a call by either emailing the team at: info@bipolaruk.org or typing ‘I want to speak to someone" into their online chatbot.

    • ADHD (Adult Attention-deficit/Hyperactivity Disorder)

      ADHD Foundation

      ADHD Foundation can offer access to ADHD screenings, not diagnoses, and adult ADHD therapy. You can find out more about their services and costs on the ADHD Foundation website.

      AADD-UK

      AADD-UK provide a full list of support groups for adults with ADHD throughout the UK.

    • EUPD (Emotionally Unstable Personality Disorder)

      Borderline in the ACT

      The Borderline in the ACT website offers reliable and empathetic information for people living with a diagnosis of BPD, their loved ones and services to promote a positive environment of understanding and reduce stigma.

      DBT Self Help

      The DBT Self Help website provides you with free access to a huge variety of DBT information and worksheets for guided self-help.

    • Autism

      Barnet Mencap’s Autism Service

      They offer Adult Autism screenings to anyone living in the Borough of Barnet. They also offer events and activities, peer support groups for individuals and their families/carers, mentoring and advice services. They run workshops and events which are free of charge to members.

      They also run a drop in service for MDX students, slots are available the last Wednesday of every month 9.30am to 12.30pm. To book a 1-to-1 online chat with an autism adviser please Email: melissa.woollard@barnetmencap.org.uk and request a ‘drop in appointment’.

      Adults living in Barnet, or who have a GP in Barnet, with a diagnosis/suspected diagnosis of autism are eligible.

      You can find the referral form on the Barnet Mencap website.

      Contact:
      Email:
      projectsupport@barnetmencap.org.uk
      Phone
      : 020 8349 3842

      Autism Forward

      They provide 1-to-1 mentoring support as well as support to help university graduates to get into employment. The initial consultation is free of charge, and financial support can be considered if someone is unable to afford the cost of mentoring sessions beyond this initial consultation. You can find out more on the Autism Forward website.

      They offer support for anyone with a formal diagnosis of autism.

  • Identity and Community Resources

    • LGBTQ+

      Switchboard LGBT+ Helpline

      Switchboard LGBT+ Helpline is a place for calm words when you need them most. Switchboard are there to help you with whatever you want to talk about. Nothing is off-limits, and they understand how anxious you might feel before you pick up the phone.

      Contact:
      Phone:
      0300 330 0630 - Monday to Sunday, 10am to 10pm
      Online Chat: Speak to an advisor using the Switchboard online chat
      Email: chris@switchboard.lgbt

      GALOP LGBT+ Domestic Abuse Helpline

      Contact:
      Specialist Helpline:
      0800 999 5428
      Email:
      help@galop.org.uk

      LGBT Foundation

      They are a national charity delivering advice, support and information services to LGBT communities including counselling, advocacy, and befriending.

      Contact:
      Helpline: 0345 330 30 30
      Email: info@lgbt.foundation and helpline@lgbt.foundation

      One Body One Faith

      Focussed on exploring sexuality and spirituality, for people of all faiths and sexualities.

      Contact:
      Phone:
      01636 673072
      Email: Visit the contact form on the One Body One Faith website.

      MindOut

      MindOut is a project run by and for Lesbian, Gay, Bisexual, Trans and Queer people.

      Contact:
      Email: info@mindout.org.uk
      Phone: 01273 234839
      Online Chat: Speak to an advisor using the MindOut website online chat

      Islington Mind: Outcome

      Outcome is a client-led LGBTQ+ service within London. Their main aim is to provide a sanctuary for LGBTQ+ people, somewhere safe where they can be themselves, socialise free from discrimination, receive therapies to improve their mental health, learn new skills and acquire knowledge to improve their quality of life. They run group meetings every Tuesday, 11am to 4pm, online and in-person. They also offer various different groups/activities which you can find out more about on the Islington Mind website.

      Contact:
      Phone:
      020 7272 5038 - Tuesdays,
      Email:
      sigal.avni@islingtonmind.org.uk

      Imaan

      Imaan is the UK’s leading LGBTQ Muslim charity. You can find out more on the Imaan London website.

      Contact:
      Email:
      imaanlgbtq@gmail.com

      Trans and Non-Binary Focus

      Gendered Intelligence

      Gendered Intelligence is a range of youth groups in London, Leeds and Bristol for young trans people, non-binary and questioning young people aged under 21, with a peer-led support group in London for those aged 18-30.

      Contact: They are running groups online, to find out more or request to join
      Email:
      youthwork@genderedintelligence.co.uk with the subject ‘ONLINE YOUTH GROUPS’.

      Spectra

      They offer free, confidential counselling and peer support including a mentoring scheme for people who identify as trans, non-binary or are questioning their gender identity.

      Visit the Spectra website to complete a counselling referral form.

      MindLine Trans+

      MindLine Trans+ is a UK wide service (despite being delivered by Bristol Mind) offering a confidential emotional, mental health support helpline for people who identify as Trans, Agender, Gender Fluid or Non-Binary. Their trained listeners identify as Trans, non-binary or gender fluid, they are understanding and will listen and offer support. You can find out more on the MindLine Trans+ website.

      Contact:
      Helpline: 0300 330 5468 - Monday to Friday 8pm to midnight

      National Trans* 24Hr Helpline

      Offers support to anyone who identifies as Trans including intersex, Questioning, Non-Binary throughout the UK. They offer a listening ear and 1-to-1 tailored support and advice.

      Contact:  
      Phone or WhatsApp:
      07527 524034 (24/7)
      Email: nationaltrans24helpline@gmail.com

      Mermaids

      A safe place for young trans people aged 20 and under to find support and help one another. They offer online communities/forums, resources and support from trained professionals.

      Contact:
      Helpline:
      0808 801 0400 - Monday to Friday, 9am to 9pm
      Webchat: https://mermaidsuk.org.uk/young-people/.
      In a crisis Text: MERMAIDS to 85258 for free 24/7 crisis support.

    • Racial and Ethnic Communities

      BAATN (The Black, African, and Asian Therapy Network)

      BAATN are the UK’s largest independent organisation specialising in working psychologically with people who identify as Black, African, South Asian and Caribbean. They are open to all People of Colour who are affected by prejudice as a result of the colour of their skin and global white power. They work is informed by an awareness of intersectionality.

      Black Minds Matter UK

      Black Minds Matter UK connects Black individuals and families with free mental health services- by professional Black therapists to support their mental health. Their mission is to make mental health topics more relevant and accessible for all Black people in the U.K., removing the stigma and remodelling the services to be relevant for the Black community.

      You must meet the below criteria to access therapy with them:

      • You are currently experiencing poor mental health and require support to work through it;
      • You are unemployed, a carer or facing financial difficulties;
      • You are willing and able to commit to the full 12-week online sessions offered by BMMUK; in a safe, quiet space.
      • You are a full-time UK resident;
      • You are of Black or of Black mixed heritage ethnicity;
      • You are over 18 years of age

      Black Minds Matter UK currently accept referrals from professionals only. Ask your GP or healthcare professional to refer you through their 3rd Party Professionals Referral Form.

      Therapy for Black Girls

      Therapy for Black Girls is an online space dedicated to encouraging the mental wellness of Black women and girls. They offer women a chance to notonly find an appropriate therapist,but also access resources and discussions around mental health without stigma.

      Contact: info@therapyforblackgirls.com

      Tamil Mental Health Counselling

      Tamil Mental Health Counselling provides culturally appropriate counselling and support for adults from the Tamil community experiencing mental health difficulties such as PTSD, depression, and anxiety.

      Eligibility: This service is available for residents of Hillingdon.

      Contact:
      Phone: 020 8577 6059
      Email: info@eachcounselling.org.uk

      Taraki

      Supporting mental health in Punjabi communities. They run various events and workshops including specific sessions for women, men and LGBTQ+ communities. You can find out more about Taraki on their website.

      Contact:
      Email:
      info@sikhyourmind.com

    • Spiritual and Faith support

      Sikh your Mind

      Their aim is to increase awareness of mental health difficulties in the Sikh community. You can find out more about them on the Sikh your Mind website.

      Contact:
      Helpline: 0333 210 1021 - Monday to Sunday, 7pm to 9pm 
      Email: info@sikhyourmind.com

      Muslim Youth Helpline

      Set up to provide faith and culturally sensitive support, you can find out more here: https://myh.org.uk/

      Contact:
      Phone or Whatsapp:
      0808 808 2008 - Monday to Sunday, 4pm to 10pm 
      Webchat: Visit the Muslim Youth Helpline webchat to speak to an advisor - 24/7
      Email: help@myh.org.uk

      Jami

      Jami is an organisation for those impacted by mental illness in the Jewish community; they guide people through the journey of navigating mental health services, providing emotional support and expert advice. Their support includes family and carer support, online counselling and emotional wellbeing service and social and wellbeing groups and activities. You can find out more on their website here: https://jamiuk.org/get-support/what-we-do/.

      You can self-refer by calling them on 020 8458 2223 and pressing 1 or by completing their online referral form as on the Jami website. Referrals can also be made on someone’s behalf by using the online form.

      Contact:
      Phone:
      020 8458 2223
      Email: info@jamiuk.org

    • Family Transitions

      For estranged students: Stand Alone

      A charity supporting adults who are estranged from their family. They have a specific student support page on their website. They offer advice, guidance, and support including podcasts, guides, and support groups around the country. You can find out more about Stand Alone on their website.

      For care leavers: Drive Forward

      An organisation offering support to people leaving care aged between 16 and 26 years old living in London, supporting them to transition from life in care into employment and independence. They can provide 1-to-1 employment support, a counselling service and mentoring. You can find out more on their website here: https://driveforwardfoundation.org/help-for-young-people/.

      Referrals: You can self-refer by completing the contact form on the Drive Forward Foundation  website, professionals can also make referrals on someone’s behalf.

      Contact:
      Phone: 0207 620 3000 / 07393 045 743
      Email: info@driveforwardfoundation.org

      Carers UK

      Sharing stories, support and resources for carers.

      Contact:
      Email:
      advice@carersuk.org
      Helpline: 0808 808 7777 - Monday to Friday, 9am to 6pm

    • Refugees/Asylum Seekers

      Barnet Refugee Service

      They offer a range of services including 1-to-1 counselling for 12 weeks to every client (waiting list of 3-4 weeks). After the end of the session, they provide ongoing support including mentoring, psychoeducational workshops, English classes, etc. More information can be found on the Barnet Refugee Service website.

      Contact:
      Email: info@b-r-s.org.uk
      Phone: 020 8905 9002

      Together Hounslow Refugees

      Together Hounslow Refugees offer free 1-to-1 specialist culturally sensitive therapy for refugees, non-EU immigrants and asylum seekers living in Hounslow. Counselling is offered in Farsi, Dari, Pashto, Urdu and English.

      Eligibility: Adults aged 18+ and residents in Hounslow.

      Contact:
      Phone: 020 8577 6059
      Email:
      Eachhounslow@eachcounselling.org.uk

Directory of resources originally compiled by Lorna Zacharek, Mental Health Advisor.

Last updated date: 12/07/2022

Due to the nature of many of these support services, they are likely to change regularly, and therefore we always recommend following the hyperlinks to each service’s website/contact details, through which you can confirm the most up-to-date information regarding the support they are currently offering.

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