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Attendance

Your Engagement with your Programme

Attendance requirements for the Academic Year 2021/22 reflect the changing situation regarding the COVID 19 pandemic, the development of blended learning approaches and the temporary guidance from the UKVI in relation to sponsored Student Route students.

As a student at Middlesex, you are expected to attend all your in-person on-campus and/or online sessions, with some flexibility in some situations.

Your attendance is recorded on My Attendance tile on the MDXapp using a One-Time Code (OTC) shared by your teaching staff and entered by you during the session. The 6-letter code is unique to your session and is entered for all on-campus and online sessions on your personal timetable. Your attendance is recorded as valid when the correct OTC is entered during the session.

If you need support using the check-in system, please contact UniHelp
or email our attendance team @ Attendance@mdx.ac.uk

How to check-in your attendance with the One Time Code (OTC)

Download the MDXapp on  your Android or iOS devices (phone, watch or tablet) and click on the My Attendance tile

Don’t have a smart phone or don’t want to use your smart phone for Attendance?

On any PC or laptop or tablet (including classroom PC’s and work laptops) copy and paste this URL into a web browser such as Google Chrome or click Web App.

Enter the same IT credentials (e.g., username and password) you usually use to access to university systems.

Your complete guide to checking-in using the OTC is here.

  • What we expect from you

As a student at Middlesex, you are responsible for:

  • Attending timetabled learning sessions or events, as identified by your timetable and letting your Programme Leader, Module Leader or Personal Tutor know if you are going to be absent from an on-campus or online timetabled session for whatever reason
  • Participating in learning activities, as directed by your Programme Team, and adhering to the Principles of Online Classroom Conduct. We have developed these seven principles as steps that you can follow to make the most of your online learning
  • Engaging with online learning materials that can be found within My Learning. We expect you to use these materials multiple times a week, as part of your studies
  • Meeting the assessment requirements for your programme
  • Meeting professional body engagement and attendance requirements
  • For international students studying on a Student Route visa: meeting UK Visas and Immigration (UKVI) Academic Engagement and Attendance requirements.
  • Academic Engagement requirements for International students on a Student Route visa* or Tier 4 visa

  • In addition to the above requirements, as an international student on a Student Route visa* you are:
  • Required to notify the Student Visa Compliance Team VisaCompliance@mdx.ac.uk  of your intension to travel to the UK or your arrival in the UK
  • Expected to attend your on-campus timetabled learning sessions if you are in the UK
  • Required to contact your Programme Leader, Module Leader or Personal Tutor to let them know you are going to be absent from a live timetabled session (whether on-campus or online), for whatever reason, including COVID-19 (illness or travel restrictions) if you are studying from overseas or in the UK
  • Required to contact the Student Visa Compliance Team VisaCompliance@mdx.ac.uk if shielding or isolating to understand the potential impact on your visa. Note that there are specific requirements imposed by the UKVI and you will be given personalised advice depending on your situation.

*Student Route visa has replaced the Tier 4 visa route to study in the UK from overseas

How we support you to engage fully with your studies

We recognise that during your studies you may face various challenges, both personal and academic. University is supposed to provide a challenge for you, so this is completely normal and something that everyone goes through.

During your studies, if your Programme Teams notice that you are missing classes or engaging in the online materials less frequently, then they will be in touch to provide support. We strongly encourage that you use all the support that the University has to offer, so that you can be successful in your studies.

  • My Attendance and absence FAQ’s

    • Do I need I need to check-in and record my attendance using the One Time Code?

      Our Attendance Policy (Our policies | Middlesex University London (mdx.ac.uk) is  part of our commitment to supporting our students to enable them to achieve their full potential. We provide this support through a number of strategies, all of which aim to provide our students with a supportive learning environment.

      This attendance policy sets out our requirements in relation to attendance, (including the requirement to check-in and record your attendance using the OTC (where possible)), whilst recognising our responsibilities, and the responsibilities of our students in the implementation of this policy.

    • Why is it important to engage with my studies?

      Evidence suggests that academic success correlates with full engagement with timetabled teaching sessions and also with access to programme-related learning resources and support materials, held within the virtual learning environment Moodle/MyLearning.

    • What happens if I miss a check-in?

      Don’t worry if you forgot or were unable to check-in to one of your classes. Please remember to check-in and enter the OTC at all your future scheduled timetable classes.

    • I am unable to attend an online or on-campus timetabled learning session?

      You are responsible for letting your Programme Leader, Module Leader or Personal Tutor know if you are going to be absent from a live online or on-campus timetabled session, for whatever reason.

    • I am shielding or isolating due to COVID-19 and cannot come to campus to attend my classes.

      Students (except international students on a Student Route visa – see below) who are shielding and/or isolating will not be penalised for not attending their sessions, but they will be encouraged to engage with the programme team to ensure that they are able to participate and engage with their programme.

      You are responsible for letting your Programme Leader, Module Leader or Personal Tutor know if you are going to be absent from a live online or on-campus timetabled session, for whatever reason.

    • Can I attend all my classes online? /Do I have to come on-to campus to attend classes?

      All students, including international students on a Student Route visa who are in the UK (see international student FAQ’s below) are expected to attend their teaching sessions as reflected in their student timetable this includes in-person and on-campus activities mixed with online learning, and extensive academic and personal support.

    • I want to study all my sessions online because I do not want to come on to campus anymore/ I don’t feel safe coming on to campus because of the pandemic

      You are expected to attend your classes as outlined in your timetable.

      The University has done lots to make the campus safe. This is outlined in the Community Agreement.  Please click here to view a useful video showing how campus is being made safe

      If you are experiencing financial hardship, please contact UniHelp for referral to  student financial support

      If you are  concerned with health vulnerabilities please access the  Covid Age Self-Assessment Tool – this is dedicated support depending on your circumstances.   Having discussed concerns with our wellbeing teams, they may need to contact your Programme Leader to discuss your learning and teaching arrangements.

    • My online or on-campus timetabled learning session has been cancelled. Will I be recorded as absent?

      Your Programme Teams will keep you up to date via My Learning with any timetables activities which have not been able to take place (or partly take place) due to staff absence or technical difficulties. If practical, you will be contacted before the timetabled session.

    • How will I be informed of concerns about my attendance and engagement with my programmes?

      As a student at Middlesex University, you are responsible for attending your timetabled sessions, participating in learning activities and engaging with online learning materials.

      We recognise that during your studies you may face various challenges, both personal and academic. University is supposed to provide a challenge for you, so this is completely normal and something that everyone goes through.

      If these challenges are stopping, you from engaging with your programme then seek support early by contacting your Programme Teams and our Support and Wellbeing Teams.

      If you can, be proactive and seek help. If your Programme Teams notice that you are missing classes and/or engaging in the online materials less frequently, then they will be in touch to provide support. We strongly encourage you to use all the support that the University has to offer, so that you can be successful in your studies.

  • Check-in and the One Time Code FAQ’s

    • How do I record my attendance at online classes/sessions and at on-campus sessions?

      Your attendance is recorded for all centrally timetabled online sessions and in-person on-campus session using the MDXapp and the My Attendance tile.

      Access the MDXapp on to your mobile phone, PC, laptop, or tablet by clicking on the link below for your device

      Android for android devices such as Samsung, Google, Nokia, and Sony

      iOS for Apple devices such as iPhone, iPad

      Web App for PC’s and laptops at home, anywhere with internet access

      Or copy and paste this https://app.mdx.ac.uk/ into a web browser (e.g., Google Chrome) on any PC, laptop, or device (including on-campus PC’s and borrowed laptops)

      Log in to the MDXapp using your usual university IT credentials (e.g., user ID and password)

    • How does the One Time Code check-in work?

      A unique 6-letter OTC is shared with you before or during your centrally timetabled session by the teaching staff. Enter the 6-letter code for the session to check-in and record your attendance.

      The check-in window to enter the OTC is up to 15 minutes prior to the start of the session, during the session and up until 5 minutes after the session is scheduled to end.

      You will receive a session reminder 5 minutes before your session is scheduled to start. Each time you attend a class, open the MDX App and click on the ‘My Attendance’ tile. The teaching staff will provide a unique OTC which you will use to check-in to your sessions. Under the session, click on ‘Check-In’, enter the code and select ‘Submit. You should see a green tick to confirm your check-in has been validated.

      You can also check-in to your sessions via the Webapp, which is a web version of the MDXapp. The Webapp can be accessed on iOS and Android devices, including standard laptops and computers. Please note, you will not receive session reminders if you check-in via the Webapp.

    • How do I check-in and record my attendance for online classes?

      Just like your in-person on-campus sessions, you also check-in to record your attendance using the MDXapp and My Attendance tile.

      Your check-in and attendance are recorded by entering the OTC shared by your teaching staff. You will be able to press the ‘Submit’ button if you enter the correct OTC, and your check-in and attendance will be recorded.

    • What if I enter the incorrect One Time Code (OTC)?

      The MDXapp Attendance check-in will not allow you to submit an incorrect OTC.

      If you are unable to click the submit button, and record your attendance, this may be because you have entered the incorrect code. Please ensure you enter the correct code in order to successfully check-in.

      You can enter the incorrect code multiple times. There is no limit.

    • How many times can I enter an incorrect code?

      You can enter an incorrect OTC multiple times. There is no limit.

    • Do I need to enter the code in CAPITALS LETTERS or lower-case letters?

      Lower-case letters AND upper-case letters (CAPITAL LETTERS) can be entered into My Attendance. The app will always display the OTC in CAPTIAL LETTERS.

    • Does entering the OTC incorrectly invalidate my check-in?

      Your check-in and attendance will not be recorded, and you will be deemed absent if the code is entered incorrectly. Please ensure you enter the correct code.

    • Will you track my location?

      Your location is not tracked.

    • I forgot to check-in and enter the OTC for a session?

      Don’t worry if you forgot or were unable to check-in to one of your classes. Please remember to check-in and enter the OTC at all your future scheduled timetable classes.

    • Can I view my past attendance?

      You can view up to 4 weeks check-in history in the ‘My Attendance’ tile under the ‘History’ tab.

    • I am unable to attend a class/session?

      If you are unable to attend a classes/session, please tell your Programme Team or Module Leader or Personal Tutor.

    • Will my attendance record be affected if I forget to check-in or can’t attend due to an absence?

      Your attendance will not be impacted if you forget to check-in once or you are unable to check-in due to an absence.

      Attendance data is used to identify recurring patterns of low and non-attendance. You will not be contacted regarding your attendance if you miss an occasional class.

    • How can I enter the OTC and check-in my attendance when I can’t take my phone or other device into a room? For example, a lab session where I need to leave my phone outside the lab.

      Your teaching staff will share the OTC (One Time Code) with you and allow you time to enter the OTC and record your attendance within the check-in window of, up to 15 minutes prior to the start of the session, during the session and up until 5 minutes after the session is scheduled to end.

    • I can see some classes/sessions on the MDX app but not all of my classes/sessions? How do I enter the OTC and record my attendance for all of my classes?

      You have a centrally/scheduled timetable when you can view your timetable on the MDXapp and My Attendance tile.

      A centrally/ scheduled timetabled is a timetable that is entered on to the computerised timetable system. You can record your attendance using the OTC and the MDXapp for modules that are centrally/scheduled.

      Your timetable may not be accurate if you cannot view all of your time and you may need to change some or all of your modules or sessions. If your timetable is not accurate, for example the wrong module is shown, then contact UniHelp who will help you update your timetable. You may need to remove a module and/or add a new module.

      Continue to attend the classes/sessions that are accurate on your timetable and enter the OTC to record your attendance.

    • I cannot see any of my classes/sessions on my timetable? How do I enter the OTC and record my attendance?

      Your attendance is recorded using the OTC and the MDXapp for programmes where the classes/sessions are entered on to the computerised timetable system. This is called a centrally/ scheduled timetabled.

      You have a central/scheduled timetable when you can view your timetable on the MDXapp and My Attendance tile.

      At the start of term some classes/sessions may not appear on your timetable. You may have option modules to choose, or these are being added to your timetable by our administrative teams. Visit the UniHelp desk in person or UniHub online (https://unihub.mdx.ac.uk/support/unihelp) if you need help with your modules and timetable.

      You can enter the OTC and record your attendance when the module has been added to your timetable by our administrative teams and the classes/sessions appear on the MDXapp My Attendance tile.

      Some programmes may use an alternative method of sharing your timetable with you. For example, a paper timetable or via email.

      When the programme is not centrally/scheduled on the computerised timetable system the OTC cannot be entered using the MDXapp.

      Your attendance may be recorded by your teaching staff using another method.

    • What device can I use to check-in to my classes?

      The MDXapp can be downloaded onto any Apple or Android mobile phone or tablet. You can also access Webapp on any Apple or Android device, including laptops and PCs.

    • I am having difficulty using the MDXapp and the OTC to record my attendance.

      Visit the UniHelp desk in person or Contact UniHelp online or email us at Attendance@mdx.ac.uk

  • International student (Student Route visa) FAQ’s

    • I am an international student on a Student Route visa and in the UK. Am I required to come to campus to attend a timetabled learning session?

      All students, including international students on a Student Route visa who are in the UK are expected to attend their teaching sessions as reflected in their student timetable this includes in-person and on-campus activities mixed with online learning, and extensive academic and personal support.

      You’ll be given more details about this in September when you enrol for this next academic year and receive your timetable.

    • I am an international student studying on a Student Route visa and in the UK or studying from overseas and planning to come to the UK on a Student Route visa, and I am unable to attend an online or on-campus timetabled learning session?

      You are responsible for letting your Programme Leader, Module Leader or Personal Tutor know if you are going to be absent from an online or on-campus timetabled session, for whatever reason.

      International students who are sponsored on a Student Route visa or are expecting to be sponsored on a Student Route visa (i.e., expect to be issued a CAS (Confirmation of the Acceptance for Studies) so you can come to the UK to study) are expected to attend online timetabled sessions/pre-recorded sessions and, while you are in the UK, you are expected to attend online timetabled sessions and in-person on-campus timetabled session.   

      Student Route students who start the academic year studying overseas are expected to attend all timetabled online sessions, where possible. (See pre-recorded FAQ below)

      Student Route students who travelled to the UK and started the academic year in the UK on a Student Route visa are expected to attend all timetabled online sessions and all in-person on-campus sessions. 

      Student Route students on a Programme that has no online provision, are required to be in the UK and on campus by 15 October 2021.  

      Students on a Programme that has an online provision for Term 1 (and in-person on-campus provision in Term 2) are required to be in the UK and on campus by 15 January 2022.

    • I am an international student on a Student Route I am in the UK, and I am shielding or isolating.

      International students who are sponsored on a Student Route Visa are expected to attend on-campus sessions while you are in the UK. If you are in this group and are shielding or isolating, you should contact the Student Visa Compliance Team VisaCompliance@mdx.ac.uk to understand the potential impact on your visa status. Note that there are specific requirements imposed by the UKVI and you will need personalised advice as situations can vary.

      You are also responsible for letting your Programme Leader, Module Leader or Personal Tutor know if you are going to be absent from a live online or on-campus timetabled session, for whatever reason.

    • Pre-recorded sessions and Attendance

      Student Route students who ‘attend’ pre-recorded sessions at a time that differs from the scheduled timetable cannot check-in and record their attendance using the OTC.  Your teaching staff will record your engagement with pre-recorded sessions.

    • All online teaching programmes and Attendance

      International students who are enrolled on an ‘all online teaching programme’ are not issued a CAS (Confirmation of the Acceptance for Studies). You are expected to check-in using the OTC for all scheduled timetabled sessions. Students can check-in and enter the OTC 15 minutes before the session is scheduled to start, during the session and up until 5 minutes after the session is scheduled to end.

Attendance data and GDPR

Attendance data and Engagement data is collected and used in accordance with the General Data Protection Regulation (GDPR) regulation on data protection.

If your question has not been answered and you need support, you can visit the UniHelp desk in person or Contact UniHelp online or email us at Attendance@mdx.ac.uk

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