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    Crisis and emergency help

    This page offers information about possible places to contact in a crisis, either by phone or in person. Some are available out of hours and some daytime only. Many services can only help you if you are resident in their area, so it is important to check this before making contact. Your first port of call should be your General Practitioner (GP). Your GP has overall responsibility for your physical and mental health care and can provide access to other National Health Services.

    NHS 111

    For telephone advice about treating non-life threatening medical emergencies and GP out of hours services.


    The nearest hospitals to Middlesex University are:

    Barnet Hospital
    Wellhouse Lane
    EN5 3DJ
    0208 216 4600

    Royal Free Hospital
    Pond Street
    NW3 2QG
    0207 794 0500

    Northwick Park Hospital
    Watford Road
    HA1 3UJ
    0208 869 3087

    Whittington Hospital
    Magdala Avenue
    N19 5NF
    0207 272 3070

    For life threatening emergencies please call 999. Your call will be triaged and advice will be given and you may be taken to the nearest hospital.

    Telephone, Text, Webchat and Skype Support

    The following services are telephone helplines which offer further support and help:

    The Samaritans
    Tel: 116 123 
    Email: (24 hour response)
    Operates 24 hours a day, 7 days a week - for anyone experiencing emotional distress

    SANE Helpline
    Tel: 0300 304 7000
    Operates 7 days a week, 4.30pm to 10.30pm –  a national out-of-hours telephone helpline offering emotional support and information for people affected by mental health problems

    London Nightline
    Operates 6:00pm to 8:00am, every night of term – a student-run helpline providing confidential help and information
    Tel: 020 7631 0101
    Skype Chat:
    Skype phone: londonnightline
    Text: 07717 989 900

    Mental Health Crisis Line
    Barnet -  0208 702 4040
    Brent - 0800 023 4650

    Campaign Against Living Miserably (CALM)
    A helpline for men in the UK who are down or have hit a wall for any reason, who need to talk or find information and support. Phone lines (Nationwide: 0800 585858 and London: 0808 8025858) and webchat are open, 5pm-midnight, 365 days of the year

    For support in a crisis, Text Shout to 85258 from anywhere in the UK, 24/7

    The LGBT+ helpline – a place for calm words when you need them most. Switchboard are there to help you with whatever you want to talk about. Nothing is off limits, and they understand how anxious you might feel before you pick up the phone.  You can phone daily from 10am – 10pm on 0300 330 0630 or email
    (emails are typically replied to within 72 hours)

    Local Mental Health Services

    Coronavirus pandemic

    Barnet, Enfield & Haringey Mental Health Trust have changed the way they deliver some of their services to protect patients and staff. To help prevent the spread of infection, visitors are not currently allowed – apart from very specific situations, such as end-of-life care. 

    Please use the new helpline for people experiencing a mental health crisis

    Tel: 0300 0200 500

    You can call this number to get support or advice 24/7.


    If you live in the London Boroughs of Barnet, Enfield or Haringey you can refer yourself to your local Crisis Resolution & Home Treatment Team (CRHT) by contacting them on the numbers below.

    The new CRHT service  provides an urgent outreach service, assessing service users 24 hours a day, 7 days a week, wherever they are at the point of referral e.g. GP surgery, a hospital Accident & Emergency department (A&E), their own home etc.

    If you are already under the care of Barnet Enfield Haringey Mental Health Trust and you need urgent care you should contact your care co-ordinator in the first instance if it is between 9am and 5pm Monday to Friday.  Outside of these hours you should contact the CRHT team.


    Tel: 0208 702 4040
    1st floor, Dennis Scott Unit, Edgware Community Hospital, Burn Oak Broadway, Middlesex HA8 0A


    Tel: 0208 702 3800
    Address: Ivy House, Chase Farm Hospital, Ridgeway, Enfield EN2 8JL


    Tel: 0208 702 6700
    Lea Unit, St. Ann's Hospital, St. Anne's Road, Tottenham, London N15 3TH

    If you live outside the Barnet, Enfield and Haringey areas you should contact your GP or, in a mental health emergency, go to your local hospital with an Accident & Emergency (A&E) department.

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