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COVID-19 – Latest MDX updates and FAQs
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Fees, payments, funding and financial support

Due to COVID-19, we have had to close the majority of our face to face services on campus. However, we have increased our online support available to ensure you continue to have access to our vital services during this difficult time.

Our Student Fees and Finance team

Our Student Fees and Finance team can help you before and during your time at MDX on a wide range of finance issues and queries.

Please submit an online query or call +44 (0)20 8411 6400 if you have any of the below specific questions:

  • Making a payment by international bank transfer
  • Request a refund
  • Sponsorship query
  • Financial hold query
  • Unable to pay fees on time
  • Fee query or dispute

Get in touch with the finance team

Tel: 020 8411 6400

Contact UniHelp for general finance queries

Fees and payments >

Want to understand your payment deadlines and pay your tuition fees? Looking to pay for a service or withdraw from your course? Our dedicated Fees and Payment section will take you through everything you need to know about money at MDX.

Our Student Financial Support team

Our Student Financial Support Team work with the Student Loan Company (SLC) to ensure you have payments of both maintenance and tuition fee support.

We also ensure that Student Finance England (or the appropriate funding body for students living in Scotland, Wales or Northern Ireland) has your correct course, year of study, mode of study and fee charge details.

In addition, we administer the Student Support Fund, Scholarships and Bursaries and arrange payments for PGCE bursary, Erasmus grants and studentships.

Find out more about loans and scholarships

Ask a question about your loan payments

Our Student Welfare Advice Team

Our Student Welfare Advice Team (SWAT) is here to help you deal with any financial, practical or legal difficulties you may face during your studies at MDX.

We can help you with a range of issues, including:

  • Student loans, grants and bursaries
  • Fee assessments queries
  • Welfare benefits
  • Debt and money management
  • Housing issues
  • Consumer queries
  • Miscellaneous issues

We're available for private consultation and offer personalised advice which can accommodate your individual needs. We provide a  non-judgemental and strictly confidential services, which means we will not discuss any of the details of your visit unless you give us permission to do so.

SWAT produces information leaflets which cover key areas relevant to you called Welfare Advice Guides. We recommend you reading through these guides as you may find the answer to your question, saving you time and worry.

Get in touch with SWAT

Tel: 020 8411 3008, Monday to Friday, between 11am to 1pm and 2pm to 4pm

Submit an online enquiry
(use the subject Student Welfare Advice in the enquiry)

Make an Appointment

Chat with us

Funding and financial support >

We understand that many of our students may experience financial difficulties. We provide a wide variety of additional financial support options to help you fund or part-fund your education

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