Latest updates on COVID-19 (Coronavirus)
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    Support & Wellbeing

    Support and Wellbeing now online

    In line with Government guidance, Support and Wellbeing is moving online.

    UniHelp (General enquiries)

    Please continue to contact UniHelp via our Chat service and online enquiry form between 9am and 5pm, Monday to Friday.

    Video guide for UniHelp Chat :
    Video guide for UniHelp online enquiries :

    Please note: all face-to-face and phone support for students is suspended until further notice .

    Visit for full details

    Disability and Dyslexia Services

    Please email - write CALLBACK in the subject line of your email and include your contact number.

    DSA Study Needs Assessments with the Access Centre at Middlesex University

    We are assessing remotely via Skype. If you have been approved for the DSA assessment, please contact us to book your appointment.

    Tel: 020 8411 5366   :   Mob: 07792 663 197

    DSA - Assistive Technology Training

    All training is delivered remotely and if you have a trainer, they will advise you. If you don’t have a trainer, please contact us and we will arrange the training for you.

    Tel: 020 8411 5366   :   Mob: 07792 663 197

    Counselling and Mental Health Services

    Please download and complete our Call Back Request Form and send it to

    Please write CALLBACK in the subject line of your email and include your contact number.

    Student Welfare Advice Team

    Students can still contact Student Welfare Advice in the normal way:

    • By Phone 020 8411 3008
    • Email:
    • Online enquiry (tickets)
      See UniHelp section on this page for video guides about online enquiries and Chat
    • Make a phone appointment
      For telephone appointments please complete the appointment form ensuring that you provide the correct telephone number

    International Student Advice Team

    Please contact the team with general enquiries by email:

    You can also raise a query online.

    For urgent matters, please call the team on 020 84114507 between 9am and 5pm, Monday to Friday.

    Skype appointments can also be given upon request.

    Health, wellbeing and self-care

    Looking after yourself is very important during this time.

    It is important that you are registered with a GP
    If you are NOT already registered with a GP, you can easily register online at Premier Medical Centre.)

    You can download Fika, a mental fitness app designed for daily use, and Big White Wall, an online support platform which allows you to connect with others anonymously in a moderated forum, with self-help guides and courses to work on your mental health. Keep up to date with the latest resources for #TeamMDX to keep you feeling at your best.

    Support services changes during the COVID-19 outbreak

    Please read this page carefully for updates on how you can access support from Student Support and Wellbeing Services at Middlesex University. Regular updates will be provided.

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