COVID-19 – Latest MDX updates and FAQs
Saved pages

    Close window

    myUniHub MDXSU

    Welcome checklist


    We look forward to welcoming you to Middlesex. Before you arrive, make sure you're prepared to enrol and start your year off smoothly. Use our checklist to tick off your important tasks.

    • Check your programme induction schedule

    • Your welcome programme induction is your chance to get important information about your course, meet your lecturers and get to know your fellow students.

      Inductions start from the 9 September but most inductions take place during the week commencing Monday 21 September. However, some Health and Education programmes often start earlier in September. Once your place has been confirmed, you will be emailed with details for your Programme Induction. From mid-August, you will also be able to see your full schedule within the MDXapp and myUniHub.

      If you are a CPD or Postgraduate Research student, all information will be sent via email. Please check your junk inbox if you haven't received your schedule information or contact UniHelp.

    • Arriving late

      If you can’t attend your Programme Induction, please don't worry! Our UniHelp team will be able to help you:

      • Enrol, especially if you were having any difficulties online
      • Check you have paid any outstanding fees to the University
      • Complete your ID check
      • Find your timetable
      • Identify your Programme Leader and give you their contact details
    • Get enrolled

    Enrolling as soon as possible means you'll be able to view your timetable and see your classes earlier. Enrolment will open from 1 September

    How to enrol

    You can enrol online via myUnihub, using the log in details you will have been emailed, and follow the instructions and guidance in the Enrol portal. Your enrolment will be confirmed in myUniHub.

    Enrol now

    Check your details

    Ensure you give the most up to date contact details (address, phone number and email) when you enrol. We'll be using this information to contact you about important announcements before you attend and throughout the year.

    Start getting student benefits

    Once you've enrolled, you'll be able to access your personal timetable and your student loan can be processed.

    You'll also be eligible for great student benefits like a student oyster card with London travel discounts. Plus you'll be invited to download the MDXApp; your way to stay up-to-date with the latest campus news, find your classes, see your timetable and stay connected with Middlesex.

    Once you enrol, your library account will be created 24 hours later ready for you to start using.

    Need help

    If you experience any problems or have a question, please get in touch with our UniHelp team or call 020 8411 6060.

    Some of you have been reporting receiving a pin error message when trying to enrol. Please try closing your browser or clearing your cache to overcome the issue.

    • Prepare for your ID check

    Your ID check will be done remotely. The email you receive on 1st September will invite you to upload your documents for an ID check. It is important that you complete this for your student loan to be processed and to ensure that your name will appear correctly on your degree certificate when you graduate. You can then upload a photo for an ID card which can be collected when you attend campus for teaching.

    Please make sure you upload the correct documentation as delays in this process will cause the inevitable delay in the release of your student loan funds

    Complete the ID check

    Your documents

    1. Your student number (in your offer letter and on MyUniHub)
    2. Original photograph ID which must be one of the following:
    UK Students EU StudentsInternational Students

    UK Passport

    EU Passport

    Passport AND your Visa

    UK driving Licence - provisional or full photo card licence only

    Important: if your UK driving licence shows that you were born outside of the UK, you must bring  your UK passport or documentation related to your immigration status in the UK.

    EU ID Card

    Your UK visa. If required, please collect your Biometric Residence Permit (BRP) before attending ID check

    Proof of age card with PASS logo  Important: EU driving licence or UK driving licence not accepted if they show you were born outside of UK

    Tier 4 students – you must be sponsored by Middlesex University and have our sponsor licence number on your visa and BRP - B3HTJ3ME8.

    Important: If your Tier 4 visa was sponsored by another institution and has a different sponsor licence you cannot commence studies at Middlesex University.

    International and non-EU students

    If you are not a national of the UK/EU, we also need to check that you have the right to study in the UK, so please bring your visa or immigration documents with you.

    If you have been issued with a Tier 4 visa, you will need to collect your Biometric Residence Permit (BRP) within 10 days of arrival in the UK.

    Please note: We reserve the right to enquire about the process of any pending immigration applications with the Home Office. We'll check that applications have been made in time and are valid. If you have overstayed your previous visa or if your application is likely to be refused, your enrolment will be at risk.

    If you have any questions about your ID documentation, please email the Visa Compliance team before you attend the ID check.

    Entering the UK

    Important: if you are an international student from Australia, Canada, Japan, New Zealand, Singapore, South Korea and the United States of America and used eGates when entering the UK you will be required to provide evidence of the date you crossed the border as part of your ID check. Acceptable evidence of entry to the UK may include a boarding pass, air-ticket, or booking confirmation for travel to the UK.

    For further information about eGates, please check out the main welcome page.

    • Pay your fees

    By enrolling, you are required to comply with the University's Financial Regulations so please make sure you have read and understand the terms and conditions.

    Once you have enrolled, you will be able to view what you owe by logging into myUniHub and going to the 'My Admin and Finances' section.

    Methods of paying your fees

    The University no longer accepts cash as a method of payment and we recommend paying by credit or debit card via myUniHub. If this option is not suitable for you, please have a look at our alternative payment methods.

    If you experience problems making payments online, please call us on 020 8411 6400 (option 1) to make a payment by card. Lines are open 24/7.

    If you have problems paying your fees, please contact the Student Welfare Advice Team or call 020 8411 3008. They will help outline other options available to you.

    Pay your fees

    International and postgraduate students

    If you are a postgraduate or international student, you need to ensure we are notified of your funding arrangements. If this is likely to be through a Sponsor, please let us know by contacting the Student Fees and Finance team.

    International student should use the Online Applicant Portal to pay your deposit before enrolment or setting off for the UK.

    Need help

    For financial advice and support, please get in touch with our Student Welfare Advice Team.

    Check our fees and funding guidance

    • View your timetable

    Teaching timetables will be released from mid-September. You will also need to enrol before your timetable will become available for you.

    To access your teaching timetable, log into the MDXapp and click the timetable tile.Some programmes only release your timetable on completion of the induction programme.

    You can also access your teaching timetable by logging into myUniHub.

    Change your course

    If you're wanting to change your course before the 9 October, you'll need to contact he Admissions team on 020 8411 5555. After this date, you should go through UniHelp.

    Optional modules

    You should register for your optional modules as soon as possible. Please see your programme handbook or Programme Leader for more information.

    Academic calendar

    The University’s Academic Calendar gives you the key dates of the current academic year, such as term start and end dates, holidays, exam weeks and result publication dates.

    View the calendar

    Your teaching week

    Teaching will typically start week beginning Monday 28th September 2020 with seminars and tutorials usually taking place in the second week.

    Studying one of these?

    Your timetable might be delivered in a slightly different way so make sure you know how and when to expect your full schedule.


    If you are studying the BSc Nursing, you won't be able to view your timetable online. It will be sent to you....

    Art and Design, Education, Music, Theatre Arts and Dance

    If you are studying one of these courses, you may have additional sessions, workshops, practices or recitals and will receive full information on these from your module and Programme Leaders.

    Postgraduate research students

    If you're studying a research degree, you won't have a timetable as your course is designed to be led by you and your particular topic of interest.


    If you are studying an apprenticeship, you won’t be able to view your timetable online.  Details on any scheduled workshops and sessions will be sent to you.  As an apprentice, your studies are funded via the apprenticeship levy which means you are not responsible for the payment of your fees.  Your fees will automatically be paid via the levy and this is arranged between your employer and the university.

    • Get connected

    Your MDX account and student mobile app

    When you enrol, you'll be given your own MDX email account. You can access your emails through myUniHub or the MDXapp - our very own free mobile app.

    Speaking of the MDXApp, make sure you download it today. It lets you tour the campus, view your timetable, find your classes and keep up to date with what's going on near you.

    Download from IOS

    Download from Android

    We also might give you a text throughout the year to let you important news and announcements, so please provide your mobile number when you enrol.

    Getting on to Unihub and myUniHub

    UniHub is your student website. You can find information on student support, academic studies, campus facilities, sport and fitness, exams and all of the great things exclusive to you as an MDX student.

    Check out Unihub

    myUniHub is a password protected section within UniHub where you can access information for enrolment, paying your fees, accessing learning materials and further academic or welfare support.

    Logging in to myUniHub

    1. The username is your IT User ID which is the five or six letter and number code found in your welcome email or letter. Your IT User ID is also provided on the back of your Student ID Card

    2. Your password will be sent in a separate email at the same time that you receive your User ID. You can change it after you've first logged on in the ‘Register to Change your Password’ tab

    Log into myUniHub

    If you are having trouble logging in, speak to UniHelp

    • Access student benefits

    Welcome to #TeamMDX - enjoy the many benefits of being a Middlesex University student

    On-campus advantages

    As a single-site campus, we've ensured that you've got everything you need in one place from a library that is open 24/7 to on-site childcare facilities, IT support and a wide range of food and drinks outlets.

    Need help with your studies or life after university? We are proud to offer employment support for life and expert assistance in starting your own business as well as writing, numeracy and study skills sessions and counselling and welfare support.

    We know that University isn't just a place where you learn; it's somewhere to have new experiences and gain those all important life skills. Why not attend a free sports taster sessions, join a society or start your own. We also guarantee halls for all first years so you're able to make friends and get settled in before you begin your classes.


    We know you're probably on a tight budget so we've got lots of ways that you can cut costs. You can get free printing on campusdiscounted therapies and treatments, a student oyster travel-card* that'll save you 33% on London travel, and a free e-Textbook for every one of your modules.

    Local discounts

    Make sure to present your student card or TOTUM card to redeem the many discounts available outside the University

    • 10% off in CostCutter
    • 10% off at the Co-op
    • 15% off food and drink at the Bang Bang Oriental Foodhall (participating restaurants and eat-in only)

    Find more local discounts

    Your discounts

    • 10% off at the Co-op
    • 10% off ASOS
    • 25% off Odeon student tickets
    • Up to 40% off at restaurants such as ASK Italian, Cafe Rouge and Las Iguanas

    Check out the full list of discounts

    In this section

    Back to top