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Welcome checklist

Check out some of the most frequently asked questions that new students ask us.


We look forward to welcoming you to Middlesex. Before you arrive, make sure you're prepared to enrol and start your year off smoothly. Use our checklist to tick off your important tasks.

  • Check your programme induction schedule

  • Your welcome programme induction is your chance to get important information about your course, meet your lecturers and get to know your fellow students.

    Inductions will take place during week commencing 8 January 2024.

    Once your place has been confirmed, you will be emailed with details for your Programme Induction. From December, you'll also be able to see your full schedule within the MDXapp and myUniHub.

    If you are a CPD or Postgraduate Research student, all information will be sent via email. Please check your junk inbox if you haven't received your schedule information or contact UniHelp.

  • Arriving late

    If you can’t attend your Programme Induction, please don't worry! Our UniHelp team will be able to help you:

    • Enrol, especially if you were having any difficulties online
    • Check you have paid any outstanding fees to the University
    • Complete your ID check
    • Find your timetable
    • Identify your Programme Leader and give you their contact details
  • Get enrolled

Enrolling as soon as possible means you'll be able to view your timetable and see your classes earlier.

To enrol, you'll need to set up 2 Factor Authentification (2FA) for security reasons. If you have trouble doing this, check out the step-by-step guidance available.

Enrolment closed on Friday 26 January, and you are not be able to enrol after this date.

How to enrol

You can enrol online via myUnihub, using the log in details you will have been emailed, and follow the instructions and guidance in the Enrol portal. Your enrolment will be confirmed in myUniHub.

Due to an authenticator error, some NHS students have found they’re unable to enrol using the provided MDX user ID and password if they already use Outlook and Authenticator app to access NHS emails. Find out more on our Welcome FAQ webpage.

Check your details

Ensure you give the most up to date contact details (address, phone number and email) when you enrol. We'll be using this information to contact you about important announcements before you attend and throughout the year. It's also important you provide up-to-date emergency contact details.

Start getting student benefits

Once you've enrolled, you'll be able to access your personal timetable and your student loan can be processed.

You'll also be eligible for great student benefits like a 18+ Student Oyster photocard (you must enrol before applying for your oyster card). Please note that you need to supply your up-to-date term-time address when applying for your 18+ Student Oyster photocard.

Plus you'll be invited to download the MDXApp; your way to stay up-to-date with the latest campus news, find your classes, see your timetable and stay connected with Middlesex.

Once you enrol, your library account will be created 24 hours later ready for you to start using.

Need help

If you experience any problems or have a question, please get in touch with our UniHelp team or call 020 8411 6060.

Some of you have been reporting receiving a pin error message when trying to enrol. Please try closing your browser or clearing your cache to overcome the issue.

  • Prepare for your ID check

Your ID check will take place on campus from 8 January 2024 at UniHelp in Sheppard Library. If you require a BRP card, please make sure you have collected this before you do your ID check. 

For all other students, your ID check will be done remotely (online). You will have received an invite inviting you to upload your documents for an ID check, however you can also fill out the form online via the link below. It will take approximately 3 working days for your ID check to be completed, and you'll receive an email to confirm that it has been successful.

It is important that you complete this for your student loan to be processed and to ensure that your name will appear correctly on your degree certificate when you graduate. You can then upload a photo for an ID card which can be collected once your ID check has been confirmed and you attend campus for teaching.

Please make sure you upload the correct documentation as delays in this process will cause the inevitable delay in the release of your student loan funds.

Find out more about your ID check

  • Access your emails

Within 24 hours after enrolment, you'll have access to your MDX email account by logging into myUniHub or downloading the Outlook app. Your MDX email is the main way the uni will communicate with you, so make sure you check it regularly.

To enrol and access your emails, you'll need to set up 2 Factor Authentification (2FA) for security reasons. If you have trouble doing this, check out the step-by-step guidance available.

  • Pay your fees

By enrolling, you are required to comply with the University's Financial Regulations so please make sure you have read and understand the terms and conditions.

Once you have enrolled, you will be able to view what you owe by logging into myUniHub and going to the 'My Admin and Finances' section.

Methods of paying your fees

The University no longer accepts cash as a method of payment and we recommend paying by credit or debit card via myUniHub. If this option is not suitable for you, please have a look at our alternative payment methods.

If you experience problems making payments online, please call us on 020 8411 6400 (option 1) to make a payment by card. Lines are open 24/7.

If you have problems paying your fees, please contact the Student Welfare Advice Team by calling 020 8411 3008. They will help outline other options available to you.

Pay your fees

International and postgraduate students

If you're a postgraduate or international student, you need to ensure we are notified of your funding arrangements. If this is likely to be through a Sponsor, please let us know by contacting the Student Fees and Finance team.

International student should use the Online Applicant Portal to pay your deposit before enrolment or setting off for the UK.

Need help

For financial advice and support, please get in touch with our Student Welfare Advice Team.

Check our fees and funding guidance

  • View your timetable

Teaching timetables will be released in January. You will need to enrol before your timetable will become available for you.

To access your teaching timetable, log into the MDXapp and click the timetable tile. Some programmes only release your timetable on completion of the induction programme.

You can also access your teaching timetable by logging into myUniHub.

Change your course

If you're wanting to change your course before the 26 January, you'll need to contact the Admissions team on 020 8411 5555.

Optional modules

You should register for your optional modules as soon as possible. Please see your programme handbook or Programme Leader for more information.

Academic calendar

The University’s Academic Calendar gives you the key dates of the current academic year, such as term start and end dates, holidays, exam weeks and result publication dates.

View the calendar

Your teaching week

Teaching will start week beginning 15 January 2024, with seminars and tutorials usually taking place from the second week.

Studying one of these courses?

Your timetable might be delivered in a slightly different way so make sure you know how and when to expect your full schedule.

Art and Design, Education, Music, Theatre Arts and Dance

If you're studying one of these courses, you may have additional sessions, workshops, practices or recitals and will receive full information on these from your module and Programme Leaders.

Postgraduate research students

If you're studying a research degree, you won't have a timetable as your course is designed to be led by you and your particular topic of interest.


If you're studying an apprenticeship, you won’t be able to view your timetable online. Details on any scheduled workshops and sessions will be sent to you.  As an apprentice, your studies are funded via the apprenticeship levy which means you are not responsible for the payment of your fees.  Your fees will automatically be paid via the levy and this is arranged between your employer and the university.

  • Get connected

Your MDX account and student mobile app

When you enrol, you'll be given your own MDX email account. You can access your emails through myUniHub or the MDXapp - our very own free mobile app.

Speaking of the MDXApp, make sure you download it today. It lets you tour the campus, view your timetable, find your classes and keep up to date with what's going on near you.

Download from IOS

Download from Android

We also might give you a text throughout the year to let you important news and announcements, so please provide your mobile number when you enrol.

Getting on to Unihub and myUniHub

UniHub is your student website. You can find information on student support, academic studies, campus facilities, sport and fitness, exams and all of the great things exclusive to you as an MDX student.

Check out Unihub

MyUniHub is a password protected section within UniHub where you can access information for enrolment, paying your fees, accessing learning materials and further academic or welfare support.

Logging in to myUniHub

  1. The username is your university email address (e.g. JK123@live.mdx.ac.uk) followed by your password. Your IT User ID is also provided on the back of their Student ID Card e.g.: JK123

  2. Your password will be sent in a separate email at the same time that you receive your User ID. You can change it after you've first logged on in the ‘Register to Change your Password’ tab

Log into myUniHub

If you are having trouble logging in, speak to UniHelp

  • Access student benefits

Welcome to #TeamMDX - enjoy the many benefits of being a Middlesex University student

On-campus advantages

As a single-site campus, we've ensured that you've got everything you need in one place from a library that is open 24/7 to on-site childcare facilities, IT support and a wide range of food and drinks outlets.

Need help with your studies or life after university? We are proud to offer employment support for life and expert assistance in starting your own business as well as writing, numeracy and study skills sessions and counselling and welfare support.

We know that University isn't just a place where you learn; it's somewhere to have new experiences and gain those all important life skills. Why not attend a free sports taster sessions, join a society or start your own. We also guarantee halls for all first years so you're able to make friends and get settled in before you begin your classes.


We know you're probably on a tight budget so we've got lots of ways that you can cut costs. You can get free printing on campusdiscounted therapies and treatments, a student oyster travel-card* that'll save you 33% on London travel, and a free e-Textbook for every one of your modules.

Local discounts

Make sure to present your student card or TOTUM card to redeem the many discounts available outside the University

Find more local discounts

Your discounts

  • 10% off at the Co-op
  • 10% off ASOS
  • 25% off Odeon student tickets
  • Up to 40% off at restaurants such as ASK Italian, Cafe Rouge and Las Iguanas

Check out the full list of discounts

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