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Care and Concern

A team of professional service staff who manage our holistic responses to student concerns relating to health, wellbeing, safety and misconduct.

How we can help

Before getting in touch, we encourage you to read the "when to contact us" section as it may be quicker to seek help from a dedicated support service.

In an emergency, please call Security on 0208 411 6200 and ask for

  • The Designated Safeguarding Officer (Care and Concern)
  • Duty First Aider or an Ambulance (medical attention/emergency)
  • The Police (immediate danger)

Reporting a concern

Please email Care and Concern or ask any member of staff to contact Care and Concern on your behalf (staff should complete the Care and Concern referral form).

  • Confidentiality

    Details of your referral remain confidential within the Care and Concern team unless there is an imminent risk of harm. In which case, information may need to be carefully shared on a need-to-know basis in order to ensure that the University environment remains a supportive one.

  • Further information

    Download our Care and Concern information flyer for more details on our Designated Safeguarding Officers and what the next steps are after you contact Care and Concern.

When to contact Care and Concern

Contact Care and Concern for the following:Contact dedicated MDX support services for the following:
  • Wellbeing emergencies such as critical mental health issues where, for example, a student is in significant distress and requires immediate assistance

  • Risk/experience of significant harm and abuse such as domestic violence, honour-based violence, forced marriage, hate crime

  • Misconduct (behaviour which contravenes the University's Student Conduct and Discipline rules) such as bullying, harassment and intimidation

  • Safeguarding of under-18s and adults at risk

  • Fitness to study and fitness for practice

Report.It.To.Stop.It >

We don't tolerate any form of discrimination, bullying, harassment, victimisation or any form of hate (including online). Find out more about how to report this kind of behaviour as well as support on your next steps.

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