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How can we help?

A range of practical support is available, including:

  • Individual tours of the library
  • Assistance with retrieving books from the shelves

Phone or text 07785 447466 for these services during office hours (9am - 5pm, Monday to Friday)

Your subject librarian can advise and support you with finding and using resources for your subject. To arrange a one-to-one appointment, visit your Library Subject Guide

A range of services are available at StudyHelp to assist you with your studies.

Induction loops are fitted at the UniHelp Desk.

Library Buddies

Library Buddies are available to any student who has registered with DDS. Your buddy will be one of these three staff:

You will receive an email from your buddy, inviting you to get in contact for a one-to-one chat. They will discuss with you your particular library needs so that we can provide the best support for you, according to the nature of your disability.

The Library Buddies offer help with:

  • accessing library materials and printer-copiers
  • guidance on assistive technology
  • assistance with book retrieval
  • direction to further academic support
  • direction to advice if you require books in alternative formats

We welcome your comments and suggestions.

Assistive equipment in the library

What you can borrow and how to use it

  1. Electronic height adjustable desks are installed on each floor of the Sheppard Library
  2. Laptops for loan are available. For further information, please contact our IT Services team
  3. At the UniHelp Desk, the items below are available to borrow for 3 hours, 9am-5pm, Monday to Friday.
    For further information, please visit our UniHelp web page

  4. For advance booking of assistive equipment, please email the Library Team.

    Digital voice/audio recorder: 3
    Ergonomic keyboards: High vis/Large print keyboards: 3
    Ergonomic mice: Trackball mice: 3
    Ergonomic chair 1
    Writing slopes: 2
    Document holders/bookrests: 1
    Coloured overlays & reader ruler: 2 sets
    Magnifying sheets: 3
    Daylight table lamps: 3
    Wrist supports: 3
    Laptop/ipad stands: 2

Once you have registered with the Disability and Dyslexia Service your library account will be set up with extended loans and requests within 48 hours.

Extended Loans

  • 2 day loans issue for 4 days (non-renewable)
  • 7 day loans issue for 14 days
  • Laptops issue for 48 hours


  • You can have up to 10 items on your requests list at any one time.
  • You will have 14 days in which to collect your requested item.

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