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COVID-19 – Latest MDX updates and FAQs
myUniHub MDXSU

Getting set up in the UK

We currently advise you not to travel, but if it essential, please check the latest travel advice (there are often changes to the list of arrivals from different countries that need to self-isolate) and read through the advice on getting from your arrival destination to your accommodation before you travel to the UK.

From Friday 18 January if you are arriving in the UK, you will need a negative pre-departure COVID-19 test result (taken up to 72 hours prior to departure) to travel. If you are arriving from a country not on the government’s travel corridor list, you must self-isolate for 10 days regardless of your pre-departure test result. The UK Border Force will conduct spot checks on arrival into England to ensure that passengers are fully compliant

We understand this may be both an exciting yet uncertain time for you - especially if you know you have to self-isolate/ quarantine upon arrival.

To help you settle in and ensure you have everything you need once you do arrive, even if you have to self-isolate, we’ve developed a detailed checklist for you to ensure your arrival and first days and weeks with MDX are as great as they can be.

  • 1. International Travel and self-isolation

If you are arriving internationally, we encourage you to:

  1. check the latest travel advice as there are often changes to the list of arrivals from different countries that need to self-isolate (quarantine), known as the ‘corridor list’, and
  2. read through the advice on getting from your arrival destination to your accommodation before you travel to the UK

If you are unsure if you will need to self-isolate upon your arrival, you can contact covid19mdx@mdx.ac.uk who will advise you.

If you are isolating because of international travel from a country not on England’s corridor list, please let us know as soon as possible by completing this short form (and reading this privacy notice) so that we can best support you. You’ll get instructions on what to do next and the support available to you. If you are required to self-isolate upon your arrival, please read our self-isolation guidance ahead of your arrival.

If you are arriving from a country not on England’s ‘corridor list’, you will be required to self-isolate for 10 days even if you do not have symptoms. This protects the local community in case you have COVID-19 and are not showing any symptoms. If you choose to, you can pay for a private PCR COVID-19 test to shorten the time you are required to self-isolate. If you receive a negative result on or after day 5 of your self-isolation you can immediately finish self-isolation (as long as you do not have symptoms), but you must continue following the current local rules. If you choose to take up this option, you must book and pay for a COVID-19 test from a private provider on the GOV.UK list. Otherwise, you must complete your period of self-isolation for the full 10 days. This is a legal requirement.

  • 2. Shopping and self-isolation

If you test positive for COVID-19 or are self-isolating for other reasons, please let us know as soon as possible by completing this short form (and reading this privacy notice) so that we can best support you. You’ll get instructions on what to do next and the support available to you.

If you know that you need to isolate when you arrive, you need to make sure that you organise for food to be delivered to your address so you have enough essentials to see you through the isolation period.

When you arrive, you should be travelling directly to your new accommodation and not make any stops so it's important to ensure you have food and supplies when you get to your new home.

If you are in our halls of residence, you will have received a separate communication about UniKitOut which has designed a range of packs to give you all the essentials you need in one go. As an MDX student, you'll also receive 10% off and they accept international Paypal payments, making it easier for you to arrange before you arrive in the UK. You can order from UniKitOut if you live in private accommodation too.

You can also sign up with a local supermarket to have your food delivered. You can choose any supermarket that will deliver. Sainsbury’s,  Asda, Morrisons, Tesco, Waitrose, Ocado and Iceland all offer nationwide delivery options, and there may be some smaller local supermarkets or shops that deliver near your accommodation. This article has tips on which may be best suited for you

If you cannot book a supermarket delivery slot, you can ask a friend who is not isolating to bring you food and essentials to leave at your door.

If you cannot arrange for a food delivery, please email the Student Welfare Advice Team, call 020 8411 3008 or start an online query. They will be able to advise you of your options.

  • 3. Organising WI-FI

Having an internet connection is crucial for staying connected with family and friends as well as accessing your university emails and online learning resources.

If you are staying in MDX halls of residence, your WiFi will already be arranged.

If you are staying in private accommodation, it is important that you have your WiFi organised before arriving. This is because some providers will send an engineer to fit the router for you and this needs to be arranged before you arrive so that you do not have to physically meet the engineer.

The most common WiFi providers in England are:

Search for the best deal

  • 4. Accessing healthcare

If you’re on a course longer than six months, it’s important you register with a doctor (a GP) near your address while studying in case you become unwell and need treatment quickly.

  • The NHS surcharge within your visa application means that you will not have to pay for medical care but you still must join a GP surgery
  • You can register with our partner GP, The Uni Doctor. They accept registrations for any MDX student who lives in London
  • Once you are registered with a GP, you should make sure that your vaccinations for Meningitis, and for Measles, Mumps and Rubella (MMR) are up to date. Ask your GP if you aren’t sure
  • Once you are registered with a GP, you can register with a dentist.

Find out more about accessing healthcare

  • 5. Staying in contact and routines

Moving to another country is an exciting opportunity, but it’s completely normal to feel homesick, especially if you’re self-isolating.

Talking on the phone or online with friends and family will be important as you settle into life in the UK and we also have a great range of activities and social events for you take part in.

Having a routine

Organising your day into different activities will help prevent you from becoming bored during self-isolation. The below is an example schedule which may help you plan your own day:

TimeTaskGuidance
By 9.00am Wake up and eat breakfast Eat a balanced breakfast, hydrate, make your bed and tidy your living space
9.00am to 10.00am Exercise / physical activity Try an activity from our Sport and Recreation team
10.00am to 12.00pm Academic time Prepare for your course by doing your reading and speaking to your new course mates
12.00pm to 1.00pm Lunch time Eat a balanced meal and stay hydrated
1.00pm to 3.00pm Academic time Prepare for your course by doing your reading and speaking to your new course mates
3.00pm to 5.00pm Speak to family and friends Connect with your loved ones virtually
5.00pm to 7.00pm Cook dinner Eat a balanced meal and stay hydrated
7.00pm to 9.00pm Relax / down time Why not join an MDXSU society to meet new people and get involved in a new hobby
9.00pm to 10,00pm Prepare for bed Stay away from screens to get a good nights sleep. Watch this five minute sleep video for some tips
  • 6. Getting support

MDXSU support

MDXSU offer free, confidential and independent advice, separate to the University. They can support you in a range of academic issues and provide guidance on non-academic issues.

Speak to MDXSU

MDXSU events and activities

MDXSU have a specific community for International students which is open to any student not from the UK, whether you’re from the EU, EEA or further afield!

Join the group or find them on Facebook

Connect with a society

MDXSU also supports over 80 societies, from general interest groups to faith groups and cultural groups which are all open and available for you to join.

If you can’t see a group that takes your fancy, MDXSU will support you to start your own.

Search for a society

Join an online event

Throughout the first term, MDXSU will be organising online activity and events for you to meet new people from the comfort of your own home.

They've also put together a Welcome Programme with over 100 virtual events including online quizzes, to society meet and greets, escape rooms and virtual tours.

Explore the welcome programme

#TeammMDX support

Self-help reading, support information and wellbeing platform

We have a number of health guides with information about looking after your physical and mental health, Fika and togetherall (your free wellbeing platforms) and about support if you are feeling unsafe at home.

Counselling and Mental Health team

Find out more about a one-time virtual consultation with a member of the Counselling & Mental Health team, or to refer yourself for longer term support.

We also provide Information on crisis and emergency mental health support, including telephone and text services.

If you feel unable to keep yourself safe, it is very important that you call 999 and explain this so that you can be supported. You should also advise that you are self-isolating due to a positive COVID-19 result.

Student Welfare Advice team

If you are worried about paying your bills, getting access to essentials like food, or any other welfare concerns, please email the Student Welfare Advice Team, call 020 8411 3008 or start an online query.

Care and Concern team

If you experience or witness any form of bullying, harassment, discrimination or hate incidents/crime, report this to the team to get support.

  • 7. Housing support

Should you need any support or have any concerns with your accommodation or housing when you arrive in the UK, it’s important to know who you can talk to.

If you’re staying in MDX halls of residence, you might find it helpful to look through our housing FAQs which includes useful contact information.

If you’re staying in private rented accommodation and have any difficulties while self-isolating, try to speak to your landlord/landlady or managing agent directly. If you have any issues with this, please email the Student Welfare Advice Team, call 020 8411 3008 or start an online query. They will be able to support you with your concerns.

External support for students staying in private rented accommodation can also be found through the Citizens Advice Bureau who provide confidential, free advice on a range of matters.

  • 8. Opening a bank account

There’s lots to consider when opening a bank account in the UK. Make sure you do your research and find the right bank account for your circumstances.

Read our advice guide on student banking, and this article on the Top 20 Bank Accounts for International Students.

Some banks allow you to open an account in the UK from abroad, which may suit your circumstances if you wish to get set up before you arrive in the UK.

For any more information, please email the Student Welfare Advice Team, call 020 8411 3008 or start an online query. They will be able to advise you of your options.

  • 9. Registering with the police

If you are an international student, you might be from one of the listed countries that need to register with the police. You should have been notified of this but if you are unsure you can check here if this applies to you.

Due to the national lockdown in place in the UK, you currently do not need to book an appointment to register with the police. All registration offices are currently closed to reduce the spread of COVID-19. You will receive further communications once registration offices re-open.

Please remember that keeping yourself and others safe, and complying with quarantine and lockdown requirements should be your priority.

Please contact intadvice@mdx.ac.uk if you are unsure of anything to do with visa requirements, collecting your BRP or police registration. Please include your Middlesex student number and your nationality in any email you send us, as this will help us respond more quickly.

  • If you develop COVID-19 symptoms

If you develop COVID-19 symptoms you should get tested. The main symptoms are:

  • Continuous cough
  • Temperature or fever
  • Loss/change in taste
  • Loss/change in smell

You can get tested by ordering a home testing kit or going to a test site.

There are some self-care tips for looking after yourself at home if you test positive. If you need medical advice about your symptoms, use the NHS 111 online coronavirus service.

Call 999 if you feel very unwell or think there's something seriously wrong.

If you test positive for COVID-19, please let us know as soon as possible by completing this short form.

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