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Borrowing, returning and charges

books

On-campus Library Services

You are automatically registered as a member of the Library within 24 hours of enrolling and will receive a student ID card; please keep this safe.

Your student ID card is also your library card and allows you to borrow laptops, books, renew items and to check your library account.

Please note: You will need your ID card to access the Sheppard Library.

You can check your library account using Library Search.For full details please see our Library Search Guide

Students that are registered with the Disability and Dyslexia service will have additional help and extra resources. Please see the following webpage for details: Library support for disabled students

Borrowing Books

Books can be borrowed for either 7 or 28 days. Please refer to the borrowing limits table below for the maximum number of items you can borrow.

Short loan items, which are usually loaned for 3 hours, are available from the UniHelp Desk, situated on the ground floor)

Library charges

We know that it has been difficult to return your library loans, over the past year due to the pandemic, so we are not charging fines on overdue items until 1 November 2021* To help you keep track of your library account, we will email you a weekly borrowing statement that shows you when your items are due for return, whether any have been requested or if you have any charges outstanding. Please check your @live.mdx.ac.uk student email account for updates and requested item emails.

*Please note replacement laptop and lost book charges still apply; payment for these can be made by credit/debit card; please contact  UniHelp

If you have any problems concerning payments you can also contact the library team via UniHelp

Borrowing entitlements

Here are the maximum number of items you can borrow:

 

Main library

Short loan

Media equipment

Laptop

Undergraduates

12

4

2

1

Postgraduates

14

4

2

1

Teaching

12

4

2

1

Accessing Reference Materials

Some library material is available for reference use only in the library, and these items are clearly marked. Library material marked ‘reference use only’ may not be borrowed.

Searching for and Requesting library materials

  • You can search for and request materials using Library Search
  • You may request up to five items at a time (up to ten items for DDS Students)
  • Requested Library items can be collected from the ground floor, Sheppard Library, anytime during opening hours.

Returning Library Books on Campus

Books can be returned by using the external book returns slot outside the Sheppard Library; the returns slot is available 24 hours a day, seven days a week.

Book Renewals

Any renewable books you borrow are automatically renewed for a maximum period of  52 weeks; however there are some exceptions to this, please see below:

  • the item has been requested by another student
  • you owe £20 or more in charges
  • the item has been on loan for more than 52 weeks
  • your library account has expired or is about to expire
  • the item is not a renewable type (i.e. loan period shorter than 7 days)

If your loan fails to renew due to one of the above reasons and the problem is then resolved, you will need to manually renew the item to reactivate the automatic renewals process. Please see our Renewals Guide for more information.

Students that are registered with the Disability and Dyslexia service will have additional help and extra resources. Please see the following webpage for details: Library support for disabled students

Assistive Technology Equipment

Assistive Technology Equipment can be loaned for 3 hours. These are available on request from UniHelp in the Sheppard Library and can only be used within the library. This equipment must be wiped down after each use with anti-bacterial wipes; this is to ensure it is ready for the next user. Please note, these items may not be removed from the Library. For a complete list, please see Practical help and equipment on the Library support for disabled students page.

Items believed returned

If an item or items is appearing as ‘on loan’ on your account, but you believe you may have returned it please contact the library as soon as possible via UniHelp We will then follow the process below:

  • The item(s) will be searched for three times in the library, during this period the item(s) will appear on your library account as 'Claimed Returned'.
  • Items found will be checked in and no further action is necessary.
  • Items not found will be marked as lost and you will be charged the replacement cost of the item and overdue fines.
  • Until any lost items are either paid in full or returned you will not be able to borrow or renew any other items.
  • A letter will be sent informing you that this is the case

If you find and return the book, only the overdue charges will apply, so please return any items before paying any charges.

Laptop loan charges

The charges for overdue laptops issued from the laptop cabinets are: 50 pence per hour, up to a maximum of £50.

Thereafter, laptops are considered ‘lost’ if still not returned and the borrower is billed for the full cost of replacement (which is currently around £738.00).

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