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Distance Learning Library Support

  • A Quick Guide to the Service

    • Is this service for you?

      You are entitled to register as a distance learner if:

      • On courses validated as distance learning by the university.
      • Officially designated work based learners.
      • MProf and DProf candidates.
      • Taught post-graduates in the writing up period between the end of teaching and their completion date.
      • PhD students who are writing up their thesis.
      • Students at partner institutions, with whom agreement has been reached.

      In all cases you should be fully enrolled with the University.

      Please note: if you are ever able to visit a Middlesex University campus, you may use the services available to all students (you will need your Middlesex University ID card with you to gain access to the Library. If you do not have a Middlesex student ID card please contact us so that we can arrange one for you). For the full range of services, visit the Library Home page.

    • Registration

      To register for the service, please email the Distance Learning Library Support team at: lrdlsu@mdx.ac.uk

    • Searching for materials

      For links to our resources and guidance on which might be the most relevant for your study/research, please see our Journals & E-Resources page.

    • Requesting Materials

      If you wish to access a book held by the library please follow the Postal Loan instructions, please note wherever possible, we will provide you with access to an electronic copy of your requested title.

      NB If you wish to collect a copy from the library, select Hendon from the drop down menu.

      To request a scan of a journal article or book chapter from Middlesex stock, please email the team at lrdlsu@mdx.ac.uk

      To request a journal article or book chapter not held at Middlesex, please use the Inter-Library Loans service.

    • Your library account

      Books are issued to your library record on the day they are put in the post and we also add 10 working days to the loan period to allow for delivery and return via the postal system. It is worth checking your library record regularly to make sure that you have received the items on your record and that they have been taken off your record after you might reasonably have expected them to have arrived back at the library.

      Further information about how to manage your library account may be found on our Borrowing, Renewing and Returning.

    • Service charges

      Postal delivery of books from within the Middlesex University collection

      Note: cost incurred for return by post

      Electronic delivery of photocopies of journal articles and chapters of books held within the Middlesex University collection

      £2 per request

      Electronic delivery of photocopies of journal articles and chapters of books not held within the Middlesex University collection

      £3 per request

      Please note that you may pay at any time. Your charges and payments are recorded on your library account.

      Payment Methods

    • Access to other libraries

      Learning Resources belongs to a co-operative scheme which allows Middlesex University students physical access to other academic libraries.

      Full details about SCONUL ACCESS and other academic libraries may be found on the Visiting Other Libraries page

    • Copyright

      For general guidelines to Copyright Law, especially within the academic environment, please visit our Copyright Information page.

      To understand how much material we can photocopy and send to you please see below.


      One chapter or 5% of the entire work


      One article from any one issue

    • Additional support

      UniHelp Online – phone and online request helpdesk for all enquiries. Available 9am to 9pm Monday to Sunday (UK)

      Learning Enhancement Team – online help with a number of study skills including referencing.

      Disability and Dyslexia Service – advice and support throughout your studies

      UniHub - gateway to information and access to systems for all Middlesex University students.

      Middlesex University Students' Union – you are entitled to join and enjoy the benefits.



Contact us

By post:

Distance Learning Support 
Middlesex University 
The Sheppard Library 
The Burroughs 
Hendon, London 

By telephone:

General Enquiries: lrdlsu@mdx.ac.uk +44 (0)20 8411 2178/2117.
Telephones are staffed from 9am to 5pm, Mon to Fri (UK time).

Payments: contact UniHelp Online on +44 (0)20 8411 6060. 
Telephones are staffed from 9am to 5pm, Mon to Fri (UK time).

Online:Via UniHelp Online
8am to 9pm, Mon to Fri (UK time)

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