If you have paid a £300 advanced rent payment and require a refund, please fill out the refund form that can be found on myUnihub website and submit it as a Unihelp Ticket to the Finance Team who will be able to refund it within 28 working days.
0208 411 6400
For further advice, please contact the Accommodation Team on 0208 411 6400 or accomm@mdx.ac.uk.
MDX Accommodation Team
Middlesex University
Hendon Campus, The Burroughs
Hendon, London NW4 4BT.
Students without any holds on their records can use the myUniHub online application facility to submit their application and pay the £300 advanced rent payment required. You will be placed on a waiting list until the 1st year students have been offered. If we have rooms available we will contact you in August in regards to your accommodation.
You can contact the MDX Accommodation Team on 0208 411 6400 or accomm@mdx.ac.uk.
MDX Accommodation Team
Middlesex University
Hendon Campus, The Burroughs
Hendon, London NW4 4BT.
Contact details for the student halls of residence:
Platt Hall Platt.Hall@optivo.org.uk 0203 202 0371
Writtle House Platt.Hall@optivo.org.uk 0203 202 0371
Usher Hall Usher.Hall@optivo.org.uk 0203 202 0395
Ivy Hall Ivy.Hall@optivo.org.uk 0203 202 0450
Unite Hall Olympic Way OWReception@unitestudents.com 0117 302 7453
Please visit our website www.mdx.ac.uk/accommodation where you will find all the information about our Hall, such as location and prices. You will also be able to see the pictures or a virtual tour of the halls.
If you have any questions about your application for a place in our Halls of Residence, please contact the MDX Accommodation Team on 0208 411 6400 or accomm@mdx.ac.uk.
MDX Accommodation Team
Middlesex University
Hendon Campus, The Burroughs
Hendon, London NW4 4BT.
You can obtain the details of private sector accommodation registered with the Middlesex University and make contact with property owners directly by visiting our website: www.middlesexstudentpad.co.uk.
You can also use our estate/letting agents list to make contact directly with property agents in the local area.
Please note: The accommodation search and message board facilities on www.middlesexstudentpad.co.uk are password protected. Current and prospective Middlesex students can create an account giving details of your full name, university student number, study campus and contact telephone number. Alternatively you can request a password by telephone on: +44 (0)20 8411 6121, where you will be asked for your name, University student number and campus.
Alternatively, students can advertise and search for spare rooms in our Middlesex Housing Hub Facebook group. This group is accessible only to current Middlesex students who are searching for private rented accommodation.
The MDX Accommodation Team is based in Hendon. This office deals with any matters concerning contractual and financial obligations whilst living in a hall of residence. Any other matters should be taken up with the staff within your Hall of Residence in the first instance.
Contact details for the Local Hall office Office hours 9:00am – 17:00pm
Platt Hall Platt.Hall@optivo.org.uk 0203 202 0371
Writtle House Platt.Hall@optivo.org.uk 0203 202 0371
Usher Hall Usher.Hall@optivo.org.uk 0203 202 0395
Ivy Hall Ivy.Hall@optivo.org.uk 0203 202 0450
Unite Hall Olympic Way OWReception@unitestudents.com 0117 302 7453
It is highly recommended that you do not order any deliveries until you have an appropriate address or accommodation confirmed because there is a potential risk of your delivery being lost in transit. Middlesex University will not be accepting any deliveries on behalf of students.
If you have applied to live in any of the Middlesex Halls of Residence then you can address it to the Property Manager c/o your name.
If you are planning to live in private rented accommodation, please consider sending things to your home address or to a trusted friend. Alternatively, for smaller deliveries, you may use Amazon lockers which you can find on campus and at MyCostcutter shop by campus.
If you have an administrative hold, you will need to open a ticket via UniHelp Online - ticket
Or visit the UniHelp desk in the Sheppard Library, Research students go to research
If you have a financial hold, any outstanding payments must be made before you can enrol. The University has developed a secure internet payment facility where you can pay your fees 24 hours a day, 7 days a week.
The following charges can be paid online through the student portal; tuition fees, accommodation fees, studio levies, childcare charges, short courses and short term loan repayments.
To use this facility simply follow the instructions below.
Onlinepayments@mdx.ac.uk or by telephone on 020 8411 6400 (select option 1). Lines are open 9am to 5pm Mon - Fri or open a ticket via UniHelp Online - ticket
The hold can take up to 48 hours to be removed from your student record / account.
Enrolled students can only order Council Tax letters via MyUniHub - go to MyUniHub – Your Support Services>Letters and forms.
You can also track the progress of any requests you have made by going to My Admin & Finances > Letters and forms and click on the link ”View Status of my letter requests”.
All full time students in private accommodation who have completed the taught element of their studies, deferred exams, coursework or dissertations are liable to pay council tax.
Please Note: Council Tax letters cannot be claimed during deferral periods. Deferred students can only claim Council Tax if they are retaking 120 Credits. Students registered for 90 Credits are not eligible for council tax exemption unless registered as full time. (i.e have a XX progression code).
The University no longer accepts cash as a method of payment. Please note, that MDXSU (Student Union) and food outlets such as Circle Café and MDX House will continue to accept cash.
Rent should be paid in two or three instalments, as detailed in your Acceptance Form, and must be paid on or before those dates. You can pay by any of the methods below, please remember to quote your student number when making any payments.
Further information may be found in our Fees and Payments Welfare Advice Guide.
We do not offer monthly payment plans and students are advised to pay termly on the dates stated on their Acceptance form (contract)
It is very important that you make your payments by the agreed due dates. Failure to do so will result in loss of access to the University facilities. If you are having problems you should contact the Finance team by phone on +44 (0)208 411 6400 and select Option 2 or by emailing Stufees@mdx.ac.uk
Parking is only available at each hall of residence (Except Unite) for those with medical conditions or other extenuating circumstances. Please contact the Accommodation Team if you have a specific request and this will be assessed.
Your family/friends can’t have a room allocated to them to stay with you in halls. However, you are allowed to have a guest stay one night in the week and one night on the weekend. If you would like a guest to stay longer, you must go to your Hall Office to fill out an extended stay form. Please remember, you are responsible by your guest and must be with them at all times.
If you live in halls of residence and use a device (desktop,laptop,tablet, mobile phone etc.) to watch/record TV in your own room, you need your own separate TV licence. A licence is needed if you are watching or recording television programmes at the same time as they are being shown on TV. This is true no matter what device you’re watching on and no matter how you’re receiving the programmes (including terrestrial, satellite, cable or digital television channels).
For further information and to buy a TV licence, visit http://www.tvlicensing.co.uk/check-if-you-need-one/for-your-home/students-aud1?WT.mc_id=r044&x=0 or call TV licensing on 0300 555 0286
Anyone without a valid TV licence, visit the TV Licensing for Students website or call TV licensing on 0300 555 0286.